Real-time support for @LastPass users M-F 8-5 PT. Follow @LastPassStatus for service status updates. Additional support: https://xitter.cf/t.co/pwakRCIgLT

Boston, MA
Joined July 2011
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Replying to @SatNightBeer
Thanks for the shout out! We're in discussions about viability and security impact now. ^AC
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Replying to @AllertonComms
Hi. Could you please share the details of your working environment via DM so we may better understand the problem? ^AC
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Replying to @ProbateWeekly
Hi, Bill. Are you able to send me a DM so that I may help confirm the status of your support request? ^AC
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Replying to @ProbateWeekly
If you're still stuck finding a resolution, then please send a Direct Message with the email address used for the LastPass login. ^AC
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Replying to @ProbateWeekly
Hello Bill. Please be so kind to send us a Direct Message with your email address so we can assist you further. ^HC
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Replying to @MarketTraderUSA
Hello! Thank you for reaching out. You can disable the email verification process, please follow the steps on this article bit.ly/3WSoBJ4 ^HC
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Hi there. Were you able to locate the account recovery guide on our support site? support.lastpass.com/s/docum… ^AC
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Replying to @ecomattache
Sorry, I don't have an ETA yet. ^AC
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Replying to @ecomattache
Don't worry, we're working on some things. 😉
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Replying to @overlandian
Hello. Most recovery options require a cache of local user data on a trusted device, created when you log into LastPass. I'm happy to check your account status if you'd like to DM me the account email. ^AC
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Replying to @billgibbard
Please DM me with your working environment details so that I may further guide you. ^AC
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Replying to @billgibbard
Hi, Gibby. Are you attempting to use passwordless functionality to log into LastPass? ^AC
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If you lose access to the account email address, then you would need to start a new trial account under an email you can access in order for Customer Support to confirm your identity. I'll send you some additional instructions via DM shortly. ^AC
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Replying to @zachmachuca
Sorry for the delay, Zach. I've sent you additional case details via DM. ^AC
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We offer full support for multifactor disablement and account recovery assistance. Feel free to DM me for more info, or click "Request help" within the recovery guide: support.lastpass.com/s/docum… ^AC
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While we don't have the ability to access any LastPass customer data ourselves, I can help confirm your account status if you'd like to DM me the account email address. ^AC
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Hello. Were you able to locate the LastPass account recovery guide in our support center? support.lastpass.com/s/docum…
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Hello. Were you able to locate the account recovery guide in our support center? support.lastpass.com/s/docum… ^AC
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Replying to @lsposner
I'll send over some more directions via DM. ^AC
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Replying to @lsposner
Hi there. Our browser apps are currently compatible with silicon based Mac OS devices, and if you prefer, there's a Universal Mac OS Installer available as well: lastpass.com/misc_download2.… ^AC
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