Real-time support for @LastPass users M-F 8-5 PT. Follow @LastPassStatus for service status updates. Additional support: https://xitter.cf/t.co/pwakRCIgLT
Boston, MA
Joined July 2011
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LastPass Support retweeted
Only you can recover your LastPass account!
🚫 Don't trust any 3rd party claims
✅ Ensure all recovery options are set up in advance
🔗 Read more on our blog: blog.lastpass.com/posts/bot-…
LastPass Support retweeted
We have confirmed that the issue has been resolved and that all systems are 100% operational. status.lastpass.com/incident…
We are actively investigating reports that some LastPass customers may be unable to log in to their vault.
Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly. status.lastpass.com/incident…
LastPass Support retweeted
We are actively investigating reports that some LastPass customers may be unable to log in to their vault.
Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly. status.lastpass.com/incident…
LastPass Support retweeted
We recently detected unusual activity within a third-party cloud storage service, which is currently shared by both LastPass and its affiliate GoTo. Customer passwords remain safely encrypted due to LastPass’s Zero Knowledge architecture. More info: bit.ly/3gLH2i0
LastPass Support retweeted
We recently detected unusual activity within portions of the LastPass development environment and have initiated an investigation and deployed containment measures. We have no evidence that this involved any access to customer data. More info: blog.lastpass.com/2022/08/no…
LastPass Support retweeted
Some of our services were interrupted due to an outage caused by a third-party dependency. Our engineers have implemented a fix and we are confirming that all services are functional. We will continue to monitor the situation. Thank you for your patience.
LastPass Support retweeted
We are actively investigating and working to resolve reports that customers may be experiencing issues when trying to load the web page. Offline mode is available as a workaround for those experiencing issues.
LastPass Support retweeted
Some of our services have been interrupted with access issues due to an outage of a major 3rd party internet service provider, CenturyLink. While our services are operational, you may continue to see connectivity issues until that 3rd party has recovered. 9to5mac.com/2020/08/30/centu…
LastPass Support retweeted
RESOLVED: The LastPass Chrome extension has been restored: chrome.google.com/webstore/d…
Our apologies for any inconveniences caused, and thank you for your understanding and patience.
LastPass Support retweeted
We want to clarify, this is not an outage of the LastPass Chrome extension. It is temporarily unavailable to download, which will be resolved soon. Users can still access their vault via the website, a different browser ext, or mobile app. Thank you for your continued patience.
LastPass Support retweeted
We apologize for any frustration. The LastPass Chrome extension will be republished once it has finished being reviewed by Google.
LastPass Support retweeted
The LastPass extension in the Chrome Web Store was accidentally removed by us and we are working with the Google team to restore it ASAP. You can still access your Vault by signing in on our website. Thank you for your understanding and patience in the meantime.
LastPass Support retweeted
We are aware that our Chrome extension is currently unavailable in the Chrome Web Store and working to remedy the situation. We apologize for any frustration.
LastPass Support retweeted
The intermittent connectivity issues that occurred this morning EST have been resolved. Our apologies for any inconvenience caused, and thank you for your patience.
LastPass Support retweeted
RESOLVED: After a thorough investigation, we've identified and resolved the login errors caused by a bug in a recent release impacting a small set of users. This has been resolved and all services are now functional.
LastPass Support retweeted
RESOLVED: Connectivity issues have been addressed. Our apologies for any inconveniences, and thank you for your patience.
LastPass Support retweeted
We are aware of the intermittent connectivity issue and working to fix ASAP.
Please use Offline Mode as a workaround in the meantime- bit.ly/2RGAOBq
Thank you for your patience while we work to resolve.
LastPass Support retweeted
Addressing yesterday: many of you have questions related to the outage and we want to inform you all what happened, how we have rectified it and why no action is required by users. You can read more in our blog post here: bit.ly/2zlCeXH
LastPass Support retweeted
UPDATE: We are in the final stages of testing to ensure that LastPass is back to full capacity. Status page has been updated to Monitoring as shown here status.lastpass.com/ the fix is now in place & we are keeping a close eye to ensure all remains up & running. 1/2
LastPass Support retweeted
UPDATE: Our team is still working the case but here’s what we can share: we’ve isolated the issue to be a data center connectivity problem – our team is working hard to fix it as we type. Additionally, we want to clarify any chatter: this is not a security related issue. 1/2