CRM influencer, customer experience analyst, and trivia wiz. Opinions are my own. Head shot is by Mary B. Photography & Design

Chicago, IL
Joined October 2007
The word is out! @BrentLeary, @john_ragsdale, @lizkmiller, @Lager & @pgreenbe are the 2024 #SuperNova judges for Next-Generation Customer Experience! Submit your case studies by June 21 #CX #SNA2024 bit.ly/4cCxD4p
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Marshall Lager retweeted
Self-reflection
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Marshall Lager retweeted
4 areas of ⁦@SugarCRM⁩ #genAI innovation: compose, find, summarize, create #SugarConnected #sugarcrmARsummit
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Replying to @twieberneit
This was a great hour - flew by. We talked #GenerativeAI, @Salesforce @SAP @awscloud @Googlecloud @Azure - lots of #CRM & #HCM use cases. And why IMHO it's great to be a 'little' guy in #SaaS - not in #IAAS. Thanks 4 having me. @LoneRangerCRM @Lager and Thomas. @Lizkmiller next!
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The word is out! @BrentLeary, @john_ragsdale, @lizkmiller, @Lager & @pgreenbe are the 2023 #SuperNova judges for Next-Generation Customer Experience! Submit your case studies by June 23 #CX #SNA2023 bit.ly/3MWv6Yn
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Writers strike picket signs still undefeated perfection
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Marshall Lager retweeted
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Long overdue & so well-deserved. #CarrieOnForever❤️
EXCLUSIVE | Carrie Fisher to be honored on May 4th with star on the Hollywood Walk of Fame | Via @stargirl_stuff @Walkoffamestar
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💔💔 #too_soon
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40 years ago today. If you know, you know.
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Marshall Lager retweeted
are the brands coming back yet
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Congrats Tom
BREAKING: @TomDaytonFlyers, former President of @Genesys, announces on LinkedIn that he will be the Interim CEO of @Zendesk. The plot thickens. #CX #CCAS buff.ly/3VAPbVq
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OH: "Nobody has spent more on a dead bird this Thanksgiving than Elon Musk." ^ @64
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What is #customersuccess? The #CRMKonvos team asked Volker Hildebrand who had an interesting answer! zcu.io/1VWe #CX
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I guess if Fridays are "Take Out the Trash Day," Saturdays at Twitter must be, like, "Let the Trash Back On Day "
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Marshall Lager retweeted
Done! Find it at: thereddotcomicstore.com
Replying to @The__RedDot
Also please do that jumper as merch
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Marshall Lager retweeted
Stunned by the loss of this brilliant actor. Words can't express my admiration and respect for the man. I loved him like a brother. #RIPKevinConroy 💔
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Marshall Lager retweeted
"What we are building towards into being a complete digital surface space that allows a buyer to CHOOSE to engage with a seller...and the seller is ready where that buyer is ready to engage." @ChristianWettre @SugarCRM on building a platform ready for growth. #SugarCRMARSummit
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taking a look at what's coming in #Sugarsell at the #sugarcrmARsummit MyPoV: Quite impressive
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"Sales is about being engaged at the right moment" MyPoV: Very important #sugarcrmARsummit
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