Been on @Tumblr for 11yrs. @Instagram since 2013. Threads for about a year. @bluesky since 2023. Mastodon/Cara/TikTok/Facebook too. I'm VERY online but if you want to keep in touch directly, my newsreel - now going for nearly 17yrs - is *the best way*. dashboard.mailerlite.com/for…

Virgin Media have been fined £28m for terrible customer service, the biggest-ever Ofcom consumer products fine in its history.🥊And that’s on top of the £24m fine from 2024. I can stop asking "is it just me?" and feeling gaslit every time I phone them now. bbc.co.uk/news/articles/c982…

Oh you have, have you? I...don't remember filing a complaint...but there's still time, @virginmedia

Feedback @virginmedia ? Don't mind if I do! (I held back but wish I hadn't).

My god @virginmedia's attitude to customer service is embarrassing for them isn't it? I thought we'd moved past this. Every two years I have to plough through the same shit.

.@SmythsToysUK I've emailed multiple times, sent signed-for letters to HO in Ireland & London, and follow-up signed-for letters to Irish HO AND to Anthony Smyth c/o his solicitor. One of your trampolines failed dangerously with a child on it. Ignoring me won't make me go away.

.@GreggsOfficial y u troll us so? Neither me nor my sibling can drink cow milk - when's oat coming back? What's the plan? We ask staff but they look at us scared and rush off to take sausage rolls out the oven🥸You can call me by name when you can deliver me a PS latte with oat🫵

It's Halloween all year round for me and @JustJoshAllen!

🤖PLEASE SHARE!🤖Since we're approaching the deadline to have our say on how + whether we allow copyright law to be compromised by the demands of the generative AI behemoths, I've put a list of articles + resources on my site. Have a look, and have a say inkymole.com/aixcopyright

.@CooperativeBank Nice! But wouldn't it more appropriate to reward customers who've remained for 20+ years, despite a dated app, lack of granular transaction info and virtual savings pots, and no bank feed? We stay for the ethics+great PrivPrem acc but Co-op needs an update😃

.@O2 failure after failure. If you continue to threaten me with court action, sale of the non-existent debt to a collection agency and other incorrectly-applied threats, I shall make public my complaint to @Ofcom. I don't have an O2 number any more. Any errors are entirely yours.

Just Whatsapped our engineer to see if I can pop in about the project he’s working on for us. As long as it’s by half four, he says, because I’m towing Santa’s sleigh tonight. I love this time of year. 🎅🏻

I’m not sure you have, chummy. My @Medium feed is full of this bilge. Like my @tumblr site, I’m I never abandoned dear old Blogger; clunky and typographically awkward since 2008. 🧡

Not me walking past the open door of the gym wearing a pack of @AldiUK Dark chocolate Lebkuchen like a nosebag

LOVING the current near-psychotic corporate obsession with feedback exhaustively paired with shit service. Keeps you on your toes eh?

I think our regular CBD order may have just tripled in size.

The world may be about to turn on its axis but I’m self-soothing over here by gazing at @HaynesManuals illustrations 💛 Always exquisite, always hidden in plain sight.

Remember, remember…an oldie but a good one - a marionette-like Guido Fawkes bringing the menace for the cover of Christopher Fowler’s novel ‘Bryant & May and the Burning Man’. Ink on paper /digital colour. I loved illustrating Christopher’s covers - I think this was my last 🎇

Me and @Jules1365 watched this on Wednesday. Satisfying, escalating tension throughout. If you've read it you know what's coming; if you don't...well. An oppressive Matthew Herbert soundtrack and perfectly-observed, claustrophobic 70s design to boot.

On the news this morning; gov. advice to give out stickers to trick-or-treaters instead of tooth-rotting sweeties. Of course I have been doing this for years 💅🏻 (but there’s a always a nice little quality choc bar in there too, I’m not a *total* bastard)