@HowardStrategy

In no particular order I like Tech, Tv, Movies, Film, Music, following the News. I do #Marketing #SaaS #B2B #B2C #Hubspot #CX #filmproduction🧗‍♂️😄🤩🤖😛

Joined March 2016
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More I am on x I noticed the Big accounts are shouting, Small accounts are building! The most interesting people I’ve met here have fewer than 2k followers. They’re in the trenches, hustling every day. No ego. No filters. Just raw ideas and real stories. ❤️ If you’re still growing, you’re my kind of people. Let’s connect and learn from each other. I'm building in public.
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REMINDER: Tomorrow is #EarthDay2022 We teamed up with @YALAIMPACT to donate to @onetreeplanted ,@NationalForests @nature_org @Earthjustice & @eden_reforest to help plant new trees in areas that have been degraded or deforested. You can too > lightico.com/esg-impact/
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We're partnering with @lightico, @ConsumerBankers, and @voca_ai to host a live #VirtualSummit focused on Digital Banking in a Post Pandemic World. Join us as we connect America's most innovative #bankers from top national organizations. Register free: qoo.ly/37xi36
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Get people to try your product by creating an interactive personalized #video demo! @HowardStrategy Head of #DigitalMarketing at @lightico #RealTimeMarketing #VideoMarketing
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Just 8% of marketers consider themselves “successful” or “very successful” at measuring content ROI. In this report, we asked 30+ marketers to share how they use @googleanalytics to track the performance of their content. databox.com/track-content-ma… by @elisedopson
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Should a financial institution build a completely digital delivery option? bit.ly/2wd9rWI @FinancialBrand @BrettKing @SpirosMargaris @MikeQuindazzi @rshevlin @ipfconline1 @DeepLearn007 @psb_dc #banking #fintech #finserv #technology
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New Study Shows Telco Providers Must Act Now to Digitize #CX Across All Channels, Including Phone bit.ly/2qrD18h via @HowardStrategy @customerthink #Telecom #MarTech #Omnichannel
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#Revolut growing at one million new accounts per month altfi.com/article/5969_revol…
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With digital workplaces now extending way beyond the firewall, enterprises are turning to mobile content management systems. ow.ly/pAse30ppdKY @Stratigia @ZviBIShaY @lightico @CGSinc
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Use this lead scoring model to find your high-quality leads, and prioritize them to close the sale faster. 👌👇 databox.com/lead-scoring-tip…
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Do eSignatures Really Improve the Customer Experience?customerthink.com/do-esignat… Via @customerthink
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Leading a #contactcenter Looking to crush your #KPIs? You'll want to make sure to be applying this one golden rule. @HowardStrategy & @lightico shared this clip with us filled with some incredible info: linkedin.com/feed/update/urn…
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Register now to join us on April 3rd! #CX #CustomerExperience #strategy #DigitalTransformation
Beck Roemen
@BeckyRoemen25 Mar 2019
Registration for the @CXAccelerator #RoundTable is now open for April's session! Join us to discuss a new @HarvardBiz article about #DigitalTransformation & #CustomerExperience strategy - great dialog will be had! All the info can be found here: cxaccelerator.com/roundtable #CX
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We are giving away free copies of #cx leader Shep Hyken's new book "The Convenience Revolution." Go to Linkedin and enter hashtag #cx in the comments to be entered to win! #cx #conveniencerevolution #customerexperience #custserv hubs.ly/H0g2jvr0
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I'd do #CX battle with this crew any darn day of the week! Bring it on world 😎 So thankful for each of these five wonderful people and their role in my journey as a CX pro! @annettefranz @BrandonCaudle @adamtoporek @LeslieO @toister #CCDemo
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QA can have a strong impact on KPIs. Find out what your #CCTR should be measuring to improve #CX: hubs.ly/H0frfqs0 #QA #NPS
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.@manobyte, @Campaign_Create, @seohacker, @cygro, @Galen_Henseler , @response_media, @MarktMasterMind, @HowardStrategy, @unincorporated and many others shared in what cases you should be sending HTML email, rather than plain text emails: hubs.ly/H0cY_NC0
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Donald, reality show check: The White House is not The Apprentice, Facebook is not Big Brother, and whites are not The Amazing Race. Are we clear?
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Join our webinar with @CustContactWeek on August 30th at 2pm ET to see how you can help you develop the processes and strategies to instantly wow today’s customers - wherever they interact. Register today >> okt.to/8iblJj #custserv #digitaloffice #contactcenter
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.@manobyte, @Campaign_Create, @seohacker, @cygro, @Galen_Henseler , @response_media, @MarktMasterMind, @HowardStrategy, @unincorporated and many others shared cases where you should be sending HTML email, rather than plain text emails: hubs.ly/H0dcpfh0
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