We've moved over to Threads. Check out the link in our bio πŸ’–

Remote
Joined May 2016
Fancy a Knowledge Base template refresh? Check out our top tips for building one from scratch 🚧 Check out the full guide over here πŸ‘‰ buff.ly/3Ujr1kB
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πŸ—οΈ Wanna revamp your Knowledge Base so it stands out from the crowd (or just works better for your brand?). Take a look at our practical tips and tricks to get your team towards building a better self-serve experience for your customers ✨ buff.ly/3Ujr1kB
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Say hello to our latest integration: @aidesupport πŸŽ‰ Get customer insights and automate customer support operations. Paired with HelpDocs, you can use your Knowledge Base articles as a source to generate AI answers πŸ€– 🎫 Learn more over at buff.ly/3VxM03X
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Things have changed recently for technical writersβ€”they find their jobs expanded, and with new tools like AI, what does the role of the modern technical writer look like? Check out our post to find out πŸ‘€ buff.ly/3VywYe7
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It's spring, so we've given our integrations page a little pizzaz 🧹✨ Check it over here πŸ‘‰ buff.ly/4cmj05n
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🌚 Tired of screen glare? Experience the comfort of Dark Mode! It's not just easy on the eyes but also saves battery life, enhances design aesthetics, and supports inclusivity. Dive into our guide on implementing Dark Mode in your Knowledge Base buff.ly/3T4W9T3
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Are you struggling to make your help documentation user-friendly and digestible? Do you wonder if you should include best practices in your knowledge base documentation? We've got you covered with our latest blog post! buff.ly/3wFwk46 πŸ‚
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πŸ€– 🧠 When you need to translate your Knowledge Base articles, it can be tough to decide whether you should go for machine translation or manual translation services. We've got you covered! Check out our blog post where we break down the differences buff.ly/3vPTkNz
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πŸ“¦ Self-service isn't always about a Knowledge Base. Our latest blog post explores different types of self-service support, from proactive to reactive, and why person-to-person communication is still important. Check it out! buff.ly/3S9E7yf
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New year, new updates πŸŽ† A better code editor, export to Word, content filter for article updated time, and much more. Check out our roundup video of the latest updates to the HelpDocs platform or read the full post over here πŸ‘‰ buff.ly/3SrSEqE
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