🧵 Why is it so hard to have all contact centre agents as experts? Something we have seen while building docustack.

DocuStack launches decison trees to help your agents make the right decision every time. No more guessing, no more long training times! Because #CX #contactcentre #decisiontree #customerservice #cxtool

Exciting news! 🏆 We are thrilled to announce that we have been awarded the Best Product AI for Customer Experience by @ibm and @nasscom ! 🌟 This recognition marks a monumental milestone in our journey towards revolutionizing customer satisfaction. 🚀 #AI #CX #Buildinpublic

We have been working on assisting support teams to write better answers by referring their previous interactions and knowledge base. Here is what it would look like #buildinpublic #customersupport #cx #ai

Use your internal knowledge base and past service requests to respond to users docustack.ai/smart-assist #CX #customersupport #ai

You can increase your response speed 5x by using DocuStack smart assist. docustack.ai/smart-assist

If you are a customer support team, do check out our product doustack.ai . It super-charges 🚀 the team with better efficiency and reducing errors ✅✅ #cx #CustomerSupport #support

How do you figure out which areas to focus on your suite of products? DocuStacks new reports and granular analysis helps you stay on top of the product gaps. All this without spending hours manually tagging the tickets! #ai #docustackai #buildinpublic #cx #customerexperience

We live in very tricky times. while it has become very easy to create content, the harder it has become and reach to accurate and correct answers. #chatGPT #GPT3 #whatisright

If you've ever wished you could have a tool that could find information stored anywhere across the organization, you're in luck! Introducing AI-based search and response solution which can help you get answers from all your knowedge source