#CustomerSuccess Software built for B2B #SaaS 🚀 Loved by teams at @pipedrive, @RakenApp, @headset_io and more.

San Francisco, CA
Joined May 2017
CustomerSuccessBox | Customer Success Platform retweeted
Top 7 Questions to Drive Customer Health. by @CustSuccessBox dlvr.it/SYyzDG
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CustomerSuccessBox | Customer Success Platform retweeted
How to make a Customer Success Dashboard that Works by @CustSuccessBox dlvr.it/SVHWTc
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CustomerSuccessBox | Customer Success Platform retweeted
Product Challenges that trouble Customer Success and How to Overcome them. by @CustSuccessBox dlvr.it/STyFLX
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CustomerSuccessBox | Customer Success Platform retweeted
Top 7 Questions to ask for Retaining Key Customers! by @CustSuccessBox dlvr.it/SSt7FL
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CustomerSuccessBox | Customer Success Platform retweeted
Here are the Top #venturecapital backed, #data driven, #churn fighting #startup companies: (1) @churnzero Series B $34.5M (2) @OfferFit Series A $14M. (3) @ChurnSpotter Seed $1.8M (4) @CustSuccessBox Seed $1M. Am I missing anyone? Reply in the thread!
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CustomerSuccessBox | Customer Success Platform retweeted
📢[ARTICLE] Churn is inevitable if you’re in the SaaS business. The extent to which you can control the churn is what matters. "5 DATA POINTS THAT HELP YOU FIGHT CHURN" by Sruti Satish from @CustSuccessBox guest blogger for @GrowthMolecules. Link to full article in the comments⬇️
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CustomerSuccessBox | Customer Success Platform retweeted
The 3 Quarterly Business Review Examples by @CustSuccessBox bit.ly/2WbmyBL #CX #CustomerExperience
CustomerSuccessBox | Customer Success Platform retweeted
The 3 Quarterly Business Review Examples by @CustSuccessBox bit.ly/2Z3cJru #contactcenter #callcenter
CustomerSuccessBox | Customer Success Platform retweeted
Trump: "These are the people, the best, the smartest ... And they've come up with the AIDS vaccine. They've come up with⁠— or, the AIDS, and, as you know, there's various things and now various companies are involved, but the therapeutic for AIDS." There is not an AIDS vaccine.
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CustomerSuccessBox | Customer Success Platform retweeted
Who all are attending #SaaStockRemote? Come say hi to us at app.hopin.to/events/saastock… :)
CustomerSuccessBox | Customer Success Platform retweeted
Makes sense because setting up consistent meetings
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CustomerSuccessBox | Customer Success Platform retweeted
If you are concerned about churn, this #webinar is a must attend. Join @jaynathan, @CSuccessHacker and @katariapuneet as they discuss how to build a customer retention playbook for the #covid19 lockdown. bit.ly/covid19-customer-rete… Register Now! #CustomerSuccess
CustomerSuccessBox | Customer Success Platform retweeted
#Saas #Webinar by @CustSuccessBox with @jaynathan and @CSuccessHacker discussing about “How to build customer retention during COVID” on April 24 at 09:00 PST. ow.ly/VKqS50zk9wI Register Now! #CustomerSuccess #SaasLeaders #SaaSsales #Humanresources #Growth #SaaSindustry
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CustomerSuccessBox | Customer Success Platform retweeted
Hi Akshay, hope you are safe & well. My team & I tried reaching out on #LinkedIn but you've been obviously busy adapting to the new remote setup (liked @NotionHQ's tips for remote, esp. feel present with each other, virtually) Let us know if you're still evaluating CS technology.
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CustomerSuccessBox | Customer Success Platform retweeted
Covid-19 is increasing the risk of churn: What should customer success do? by @CustSuccessBox bit.ly/2RCW8a1 #CX #CustomerExperience
CustomerSuccessBox | Customer Success Platform retweeted
How do you stop churn during an economic downturn? Read this bit.ly/3aZiLNr and learn how to manage the #covid19 crisis. #CustomerSuccess
CustomerSuccessBox | Customer Success Platform retweeted
Concise take by @nileshsurana on the impact of Covid-19 on Customer Success orgs: 1. An immediate shift of focus from acquisition to retention 2. Managing 100% distributed customer-success org 3. Risk Mitigation strategies to protect recurring revenue customersuccessbox.com/blog/…
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CustomerSuccessBox | Customer Success Platform retweeted
3 Onboarding Strategies to Spur User Adoption and Empower Customers via @CustSuccessBox buff.ly/2U4lr6B
CustomerSuccessBox | Customer Success Platform retweeted
Can’t travel? 6 alternatives for Customer Success Managers. by @CustSuccessBox bit.ly/33J5tBU #CX #CustomerExperience