Canadian provider of high quality, low-cost Home Phone, Internet, lowest guaranteed Long Distance rates, and TV Service.

Canada and U.S.
Joined September 2010
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Replying to @amdfanto
Hello @amdfanto, we are sorry for any inconvenience this may have caused. I understand that you have already contacted us by email, and one of our Technical Support representatives will contact you shortly. ~ Lisa.
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Replying to @JoshV83
Hello @JoshV83, we are sorry to hear you are having challenges with your service. Our Technical Support Department will follow up with you soon. ~ Lisa.
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Replying to @CharlieCurrie
Hello, @CharlieCurrie. We are sorry for any inconvenience caused. We are here to help; please DM us your customer ID and best contact number. ~ Lisa.
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Replying to @CharlieCurrie
Hello @CharlieCurrie, it wasn’t our intention to cause trouble, and we definitely don't want you to be irritated with this. Could you send us a private message with your customer ID and best contact number? Let's take a look at this with you. ~ Lisa.
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Replying to @KarenLapp
We’re sorry that you had a hard time connecting with us. I have taken the liberty to review your account and noticed that you were already assisted by our Technical Support team and have an appointment booked for tomorrow. If you need further assistance, please send us a DM.
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Replying to @rangerwyld
Hi Sue, sorry for any inconvenience caused. I see that you have already sent us a private message, so we will continue the conversation there. Please feel free to reply directly to that message. ~ Lisa.
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Replying to @SFermani1996
Hi Shahrooz, as per our records, they replied to you yesterday. If you have sent a new request, kindly allow a regular time-frame of 24-48 business hours for a reply. Customer satisfaction is important to us and we thank you for your understanding.
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Replying to @Gixxer78
Thank you for bringing the internet outage to our attention and we apologize for the inconvenience this has caused. We're actively investigating the issue and working to resolve it swiftly. Your patience is greatly appreciated as we strive to restore services promptly. ~Lisa.
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Replying to @rangerwyld
Hi Sue, thank you for reaching out to us. We would like to have a better understanding of your concerns to assist you better. We will be in touch with you soon to help. Have a nice day.
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Replying to @rangerwyld
Hi Sue, we're truly sorry. We understand how crucial it is to stay connected during special times. Kindly DM us your contact info to follow up regarding the issue with the internet. We've sent a replacement for the phone and are committed to getting this sorted out ASAP.
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Replying to @rangerwyld
We appreciate your feedback and apologize for any inconvenience caused. We will forward this information to the department in charge so they can follow up with you.
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Replying to @rangerwyld
Thank you for sharing the requested info. Susan. Our Technical Support Team will follow up with you as soon as possible.
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Replying to @CharlieCurrie
We are sorry you had issues getting through. Let us help! Kindly DM us your info so we can better assist. ~Lisa.
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Replying to @xXx_ARIS_xXx
Hi Mr. T, we are sorry that you're having issues, we'll be happy to help. Kindly send us a DM with your account info so we can schedule a callback from the department in charge. Thank you!
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Replying to @SFermani1996
Hi Shahrooz, we'll keep doing what we do best now with the strength of a national telecom leader. We want to assure you that this transition will bring positive enhancements. Should you have any questions, please send us a DM, happy to help.
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Replying to @Ruroshen
Oh no, that's frustrating! We're here to help. Can you please DM us your account info so we can look into this for you? Let's get you back to enjoying the game.
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Replying to @leebones16
Hi Bonesy, we are sorry that your service is not working properly. Your satisfaction is important to us, kindly DM us your account info so we can follow up with you. Thank you! ~Lisa.
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Replying to @SFermani1996
Hi Shahrooz, thank you for bringing this to our attention. We kindly ask you to send us your account info via DM so our tech team can follow up with you. Thank you.
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Replying to @AMGraphix
Hi Alison, thank you for this information. We'll be happy to help with this. Please DM us the email address so we can investigate further. Looking forward to your reply. ~Lisa.
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Replying to @AMGraphix
Hi Alison, we are sorry for any inconvenience we may have caused you. We would like to have a better understanding of your concern to better assist you. Kindly send us your account info via DM. Thank you. ~Lisa.
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