"80% of CEO’s think they deliver a great Customer Experience consistent with their Brand promise. But only 8% of their customers agree.This is the Experience Gap." SAP Radio podcast @DustinGaris, via @KilcoRSR @retailbird @SAP_Retail @bizuser @RadioRed777" bit.ly/33OWvCy
A hybrid model: why Foot Locker is integrating the Nike app into one of its stores to test new brand partnerships, by @ahhensel of @ModernRetail bit.ly/348U8uG 👇
5 trends that are transforming #retail that didn't exist 25 years ago, by @TheRetailDoctor 👇 bit.ly/2Jz7lmX
Hear from leaders in the #consumerproducts industry and learn how your organization can use #SAP and other emerging technologies to innovate and deliver memorable experiences to your customers. bit.ly/2SY4VCJ @SAP_Retail @SAPConsumer #CIForum
#Automation will shape the #FutureofRetail and the winners will be those who understand these implications and can act quickly to address them, via @emsharley 👇 mck.co/2YNTZNo
#Amazon is now delivering packages in Southern #California with robots, by @cgatenberg of @verge, via @retailgeek bit.ly/2H2yI8w 👇
The case for seamless, not soulless, #retail store experiences, by @Natalie_Berg, #CustomerExperience #RetailTech 👇 bit.ly/2NDZqbB
Learn how #retail leaders are using #SAP tools to succeed and thrive in a rapidly changing ecosystem. #CIForum attendees will gain relevant knowledge to deliver a differentiated customer experience. See who’s on the agenda. bit.ly/2SY4VCJ @SAP_Retail @SAPConsumer
Be on top of the latest #retail happenings by following these influencers. @dresserman @SmarterRetail @soult @anildaggarwal @TheRetailDoctor @RetailMinded @RetailProphet @emsharle @smulpuru @natalie_berg 👉 bit.ly/2HjkujA
by @the_realmcwick via @EventfulConfs & #CIForum
Retailers and brands have been scrambling to source elsewhere besides China, but it's not easy, quick or even possible for everyone. by @RetailDive, via @NeilRetail bit.ly/3474ScY
Consumer Industries Forum retweeted
ICYMI: #Retailtech influencers to follow to keep on top of the latest #retail happenings - full list: consumerindustriesforum.com/… Ft: @dresserman @SmarterRetail @soult @anildaggarwal @TheRetailDoctor @RetailMinded @RetailProphet @emsharle @smulpuru @natalie_berg via & @CI_Forum
What will shopping be like in 2030? @Natalie_Berg
speaks from the future to reveal the fate of stores & #shopping in this #retailtech #podcast, via @nbkretail bit.ly/2zcEEaJ
What's next for #retailtech? Here are the top trends to watch for according to @CBinsights bit.ly/2Uym7P2
FedEx ends ground-delivery deal with #Amazon, the courier says it’s focusing on ‘broader #ecommerce market’, by @tomwblack, via @NeilRetail #Retail #retailtech
bloom.bg/33RkAZG
The retail competitive playing field of the future isn’t just product features, discounts shipping. Brands must differentiate by helping customers & employees experience the world in novel & enriching ways. @DustinGaris @RadioRed777 @retailbird @bizuser bit.ly/33OWvCy
The consumer is changing but perhaps not how you think, a swirl of economic and marketplace dynamics is influencing consumer behavior, by @DeloitteInsight, via @klobaugh, #retail, #CustomerExperience bit.ly/2z9SkTY
97% of respondents believe that #technology will significantly or moderately affect their company’s customer relationship management or customer satisfaction processes, says research by @ASUG365, #retail #retailtech #CRM #CI_Forum
👇 bit.ly/2ZjERU9
The top #retailtech influencers you should know on about Twitter & Linkedin
@debweinswig @SmarterRetail @soult @anildaggarwal @profgalloway @DelRey @TheGrok @klobaugh @smulpuru @natalie_berg
👉 :bit.ly/2HjkujA
by @the_realmcwick , via @EventfulConferences & #CI_Forum




