
A dedicated network helping contact centres in #NorthernIreland to network, share best practice and identify new ideas and opportunities.
Northern Ireland
Joined May 2018
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The #CCNNIAwards shine a spotlight on your business and your people!
As well as getting to celebrate in style, it's:
⭐Great for engagement
🏆Enhances credibility
🤩Presents networking opportunities
📢 Showcases what you do!
Enter today! ccnni.com/awards
Contact Centre Network NI (CCNNI) retweeted
We're honoured to be recognised for our commitment to people and community. Silver in People and Culture category at @CCNNIre Awards, celebrating our diverse, customer-first team.
What a night!
Thanks to everyone who joined us at this year's #CCNNIAwards and to our sponsors for their support.
Huge congratulations to all finalists & winners!
Here's a message from Adrian Harvey, CEO of @Clevernelly our 2024 Headline Sponsor.
bit.ly/4efSeuZ
The judges have awarded Joint Gold Winners in the People & Culture Category.
Our winners are @BNPP_PF and @BudgetEnergy!
@GLL – Belfast Better Customer Service Centre have won Silver.
Thanks to our sponsor Elephants Don’t Forget #CCNNIAwards
Winners of Best Client Partnership are… @Firstsource Solutions & giffgaff!! Congratulations!! Sponsored by Invest NI #CCNNIAwards
Winners of the Equality, Diversity & Inclusion Award are…. @EE Belfast – BT Group!! Congratulations!! A big thanks to @ivestNI for sponsoring this category #CCNNIAwards
Let’s hear it for @Translink, gold winners of Best Advice Line / Helpline!!
Shout out to @CapitaPLC PIP Enquiry Centre which has been awarded Silver!
Thanks to our sponsor, @DanskeBANK_UK #CCNNIAwards
Winning Specialist Team of the Year is… @DanskeBank_UK (Operational Excellence Team).
Silver Award goes to @CapitaPLC PIP (Quality Team).
Thanks to @JabraBUSINESS for sponsoring this category #CCNNIAwards
We’re kicking off the company categories with the Customer Team of the Year Award
Let’s hear it for our Gold Winners, @UlsterBankNI (DCA Exceptions Team)
Congratulations to @Firstsource (YouFibre) on Silver. Sponsored by @Jabrabusiness #CCNNIAwards
We’re thrilled to reveal that Seosamh Malocco @PowerNI is our Gold Winner of Senior Leader of the Year!
Thanks to @Clevernelly for sponsoring this category #CCNNIAwards
huge congratulations to Jonathan Kerr @NIElectricity who has won Customer Contact Leader of the Year!
Esther McKane @PowerNI has claimed Silver, well done!!
Sponsored by @clevernelly #CCNNIAwards
The award for Support Manager of the Year goes to… Brian Sullivan – @BudgetEnergy!!!
Congratulations Sonya Simmons - @DanskeBank_uk for picking up Silver!
This award is sponsored by @UlsterBankNI. #CCNNIAwards
We’re delighted to present Andrew Finn – Energia Group / @PowerNI with the Gold Trainer of the Year Award!
Lisa Wallace - @NFUM Insurance has been given a Silver Award.
Thanks to @UlsterBankNI for sponsoring this category. #CCNNIAwards
Put your hands together for James Young @Capitaplc PIP who has been crowned Gold Winner of Outsourced Team Leader of the Year!!
The judges also awarded Silver to Jade Robinson @Firstsource Solutions
Sponsored by @BudgetEnergy #CCNNIAwards
We have Joint Gold Winners for Inhouse Team Leader of the Year!
Congratulations Gareth Downey @UlsterBankNI and Charlene Hoynes – @Allstate Northern Ireland!
Linda Graham - @DanskeBank_uk has been awarded Silver!
Thanks to our sponsor @BudgetEnergy #CCNNIAwards
Let’s hear it for our Advisor of the Year 2024, Ellie Binks @Fibrus!!
Shout out to Lukasz Giblewski - @NFUM Insurance who has been awarded silver in this category.
Sponsored by @cnectWales #CCNNIAwards
This year’s Support Person of the Year goes to…Emmet Crawford @PowerNI !!
The judges also presented a Silver Award to Connor Scullion @Echo_MS - Congratulations!
Sponsored by @CnectWales
#CCNNIAwards
Huge congratulations to our Rising Star Gold Winner Caitlin Green @echo_ms.
Chloe Turley @Firstsource Solutions was awarded Silver.
Thanks to @Allstate NI for sponsoring this award
#CCNNIAwards
The first award of the evening Newcomer of the Year is Sponsored by @Allstate NI.
We have joint silver winners, Nathan Hurst @Santander and Georgia Richardson @NIElectricity.
Gold Winner of Newcomer of the Year is Jackie Hamer – @BNPParibas Personal Finance!
#CCNNIAwards
Congratulations to all the finalists in the Specialist Team category. We can't wait to celebrate with you on Wednesday. Good luck:
@Fibrus
@Firstsource
@NIElectricity
@UlsterBankNI
@santanderuk
@PowerNI
@DanskeBank_uk
@CapitaPlc PIP
#CCNNIAwards
Who will be crowned winner of the Best People and Culture category at next week's #CCNNIAwards?
Good luck to @DanskeBank_UK, @powerNI (EVP) , @BNPP_PF, @budgetenergy, @GLL_UK (Belfast Better Customer Service Centre)
We'll find out on Wednesday!





















