Researching the online shopping experience of people with disabilities.

United Kingdom
Joined November 2015
Businesses lose money every day due to inaccessible websites and apps. ➡️ 7 in 10 disabled customers click away from a site they find difficult to use ➡️ £17.1 billion= amount businesses lost to inaccessible sites in 2019 ➡️ £274 billion= Purple Pound buff.ly/2QGjspo
The minister for disabled people has been told by 10 user-led organisations of their “serious concerns and disappointment” about his efforts to engage with disabled people on the government’s proposed national disability strategy. disabilitynewsservice.com/pr…
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Retailers don't generally build in accessible shops so why do they build inaccessible website? And inaccessible website is a failure of management and it is not solely the developers fault. @Freeneywilliams #A11Y
It's #PurpleTuesday 💜, so all day we'll share useful info to help improve customer experiences for disabled people. This factsheet is all about how to complain about inaccessible websites and make a difference: abilitynet.org.uk/factsheets… @PurpleTuesNov @EASShelpline @CAPsurvey
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Did you know? Up to 1 in every 10 people in the UK has some degree of dyslexia.🧐 Despite this, the web #accessibility needs of people with #dyslexia are often overlooked. Learn how to make your writing and web content more accessible with this guide. bighack.org/how-to-write-bet…
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Click-Away Pound retweeted
Disability: towards global best practice - BDF businessdisabilityforum.org.…
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Little progress has been made in the 12 years since a ground-breaking investigation exposed how disabled people were being “harassed, attacked, humiliated and even killed” because their lives were considered less valuable than others, says a new report. disabilitynewsservice.com/li…
No surprises but a worthwhile read some lessons to be learnt in the UK I think.Flatten Inaccessibility Study | American Foundation for the Blind afb.org/research-and-initiat…
If you have a few minutes to spare this is an interesting looking piece of research which can only strengthen the arguments about website access ability.UK Online Customer Experiences & Brand Perception: An Accessibility Study docs.google.com/forms/d/e/1F…
Can anyone give me information about the access ability of Google!'s jamboard from a practical viewpoint?
Click-Away Pound retweeted
In analyzing online shopping experiences of people w disabilities, @CAPsurvey found that 69% of users will simply click-away when confronted with a problematic website. That's a lot of lost $. No improvement between 2016 & 2019. We need to fix this. #a11y clickawaypound.com/
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