We're a ServiceNow Elite Partner on a mission to Change Work Life through best practice training, consulting, and technology implementation.

Washington, DC
Joined September 2009
Stay tuned for a brand new episode in our #ServiceNow podcast as @Beyond20's Joe Aranzullo discusses how Beyond20 helps customers succeed, getting the process right & more Full episode drops Jan 25th so stay tuned to alldus.com/podcasts or wherever you get your #podcasts
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Today is Day 2 of #ITIL training at DoIT! Staff at all levels are receiving training on service and product management best practices. We are investing in our team so we can do a better job of serving Bostonians and powering our Boston workforce. Major thanks to @Beyond20!
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People, Process, Technology.... in THAT order. Why do we always insist on starting with the Technology part?! - @erikaflora #SMWorld #ThinkHDI #ITSM
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This week, @ODFL_Inc went live with @ServiceNow! Our amazing @Beyond20 / ODFL team came in several weeks ahead of schedule; and I couldn't be more proud of how we're Changing Work Life! #servicenow #itsm #agile
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ITIL and OCM: How to Drive Lasting, Transformative Change Across the Organization Zoom Webinar August 4, 2022, 1:00 - 2:00 PM EDT Join Erika Flora, Beyond20 CEO and ITIL 4 author and Kevin Harger Jones, ITIL 4 Sr. Advisor and Prosci Certified Change Practitioner.
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Had such a blast sharing my oddball journey from scientist to CEO at @Beyond20, the gift of failure, and finding humor (and joy!) in work and life.
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Come meet other interns and learn what emerging tech skills are in-demand and tips to find potential job opportunities. Learn best practices for networking and honing your soft skills. Speakers from @FairfaxEDA, @Beyond20, @MicronTech and @sandyspringbank.
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Making new friends the @ServiceNow #know22 conference in #vegas! @HelloKnowledge @Beyond20
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Had a great day at the @ServiceNow #nowfedforum & got to hang out with some of our amazing @Beyond20 folks in person!
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In 2022 and beyond, we will see a heightened demand for social skills and, specifically relationship development skills, that allow us to more collaboratively craft solutions for our hybrid world of work. @Beyond20 #itil #itsm
"It is precisely during these times that we also need to focus outwardly and check in on our customers" @erikaflora looks at the current state of #servicemanagement and what the focus for 2022 will be - bit.ly/30bvQTC
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- How does volatility affect senior leadership decisions? - How can you mitigate volatility with #ITIL4? We're excited to share the first blog in our #VUCA series with @erikaflora! In this blog, she discusses what volatility means to your organization - bit.ly/3jaVNtp
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How does the level and nature of #risk in IT and service management in the pre-digital business era compare to today? David Crouch @Beyond20 discusses how to strategically manage digital risk with #ITIL4 - bit.ly/3seOp2d
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Shaping The Future Of Work: @Beyond20 Co-Founder And CEO Erika Flora Points To Next Generation Training And Development For Employee Collaboration And Creativity ow.ly/b2mn30ry2as #TecHRSeries #Technology #HRTech #HumanResource
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In this episode of Elite Entrepreneurs, Erika Flora from @Beyond20 shares her experiences building a leadership team and learning to let go of responsibility: bit.ly/2LiRnm4
New blog alert! @erikaflora and @itilso - Lead Editors of #ITIL4 Digital and IT Strategy, answer your questions about #DITS! Read more here: ow.ly/3jIw50CunVN @Beyond20
Got my "#ITIL 4: #Digital & IT Strategy" book in the mail today! SO excited to be a part of this project. You can get your copy here: tsoshop.co.uk/bookstore.asp?… @tso @AXELOS_GBP @Beyond20
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Surprised my co-editor, @itilso, on the "#ITIL4 Leader: #Digital & IT Strategy” book w/a cake from the Dallas Cakery:bit.ly/2QyfJat! Couldn't have done it without him & the amazing team of authors, reviewers, @AXELOS_GBP, @Beyond20, & more! Get your copy of DITS on 9/25!
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Beyond20 retweeted
#ITILcertification guide: From ITIL Foundation to ITIL Master, everything you need to know about the latest #ITIL #certifications trib.al/pgd5ZdY @AXELOS_GBP @GlobalKnowledge @simplilearn @Beyond20 @goodelearning @ITSMAcademy @theitilexperts @LearningTree
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Showing up & showing out at the Federal Govt Tech Expo in #DC. @Beyond20 #girlpower
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