@itilso

Nfiniti3 | EVP | ITIL Author, ITIL 4 Lead Editor

 Dallas, TX
nfiniti3.com
Joined April 2009
  • Tweets291
  • Following224
  • Followers1.1K
6Media
How great is this? Mom-in-law's house flooded in the Texas power outage. 1.Indiana team onsite in two days to dry up. 2.Rep comes onsite to estimate rebuild. He's a little late. Why? He stopped to buy Ma a birthday cake! Words aren't enough - thank you! @1800WaterDamage
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Just joined up today. Looking forward to seeing you there!
The ITSM Consultancy@TheITSMco1 Feb 2021
Replying to @TheITSMco
@theITSMco is delighted to announce that Wizlogs for ITSM is live! Please check out it out - wizlogs.com/ITSM?register=1&… Welcome to Wizlogs for ITSM! #itsmco #servicemanagement #community #collaboration #KnowledgeIsPower #wizlogsforitsm
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Join @jour_civil, @BY_Antonina and I for a free webinar on the new ITIL Strategy book and related practices. #ITIL #DigitalStrategy r1.dmtrk.net/47AB-VJNM-3823F…
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#SMWorld2019
David Cannon@itilso11 Nov 2019
Proud to be partnering with Magic Orange at #SMWorld. Visit us and help fill the booth!
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Join us this week as we line up excellent Pre-conference workshops, practitioner led sessions on varied aspects of #ITSM #Agile #Devops #ITIL4 #IT4IT #SMWorld2019 with @MJ_Cardinal @BrandonCaudle @seanpmcclean @msitsm @ReniFriis @ITSM_Lisa @ITSM_Donna @JulieMohr @kenwendle – at Florida, USA
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Proud to be partnering with Magic Orange at #SMWorld. Visit us and help fill the booth!
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David Cannon retweeted
HDI Team@ThinkHDI7 Nov 2019
Do you need a strategy? Hear from @itilso on Episode 17 of the #SPOCcast #podcast #ITSM #strategy ubm.io/30x6ASb
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Thanks to @sdi_institute, @SophieDanby, @stephenmann, organizers and co-presenters for a great event at Shine19. If you missed it, register here to access recorded sessions: servicedeskinstitute.com/eve…
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David Cannon retweeted
SDIShine@SDIShine29 Oct 2019
[WEBINAR 🎧] Join @itilso as he focuses on exactly how #strategy helps managers deal with the challenges of a changing business and technology landscape, and grow their careers. 30 October 15:00 GMT Register here 👉 servicedeskinstitute.com/eve… #SHINE19
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Only 15 days left until 14 awesome women and 14 awesome men take to the virtual #SHINE19 stage to bring you 18 hours of free #ITSM content, thanks to the support of @SysAid and @Perspectium buff.ly/2OLlAJC #servicedesk
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David Cannon retweeted
nfiniti3@nfiniti3i25 Sep 2019
Check out @itilso's recorded webinar on successful IT budget planning - avoid the cuts! nfiniti3.com/webinar-achieve…
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A webinar for IT Execs and Financial Managers preparing for budget season zoom.us/webinar/register/WN_…
Strategy is not esoteric, but should be part of every manager's skillset: thinkhdi.com/library/support…
David Cannon retweeted
HDI Team@ThinkHDI15 Jul 2019
NEW Episode of #SPOCcast - Share the wisdom of @itilso on Strategy on Episode 17. ubm.io/30x6ASb #podcast #strategy
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Check out my article on making strategy more effective thinkhdi.com/library/support…

5 Tactics to Make Your Strategy More Effective

David Cannon takes a practical look at changes organizations need to make to create strategies that are relevant and achievable.

thinkhdi.com
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Check out my latest article: Cost Transparency 3 - Reporting the Business Value of IT Costs linkedin.com/pulse/cost-tran… via @LinkedIn

Cost Transparency Part 3 - Reporting the Business Value of IT Costs

This is the third article in a series about Cost Transparency. The first two articles showed how IT can change perceptions about their contribution to the organization.

linkedin.com
Check out my latest article: Cost Transparency Part 2 - Making IT Valuable, not Expensive linkedin.com/pulse/cost-tran… via @LinkedIn

Cost Transparency Part 2 - Making IT Valuable, not Expensive

This is the second article in a series about Cost Transparency. The first introduced Cost Transparency as a way of beating the budget-cycle blues.

linkedin.com
Check out my latest article: Beat the Budget Cycle Blues linkedin.com/pulse/beat-budg… via @LinkedIn

Cost Transparency Part 1 - Beat the Budget Cycle Blues

It’s budget time and you’ve submitted your meticulously detailed spreadsheet for first round review. You’ve built in room to replace that aging system, ramped up storage costs for all that data that...

linkedin.com
Great to connect at #ogSFO to do #it4it and #devops. It's been a while since our #ITIL CAB days ;-) @itilso
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Sharing the stage with @DavidWheable - brilliant! xitter.cf/marksmalley/status/826…
Mark Smalley@marksmalley31 Jan 2017
RT @cccamericas: @DavidWheable and DavidCannon talking strategy in age of customer at #ogSFO https://xitter.cf/t.co/bopa3ZuKhK @itilso
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