We're a ServiceNow Elite Partner on a mission to Change Work Life through best practice training, consulting, and technology implementation.

Washington, DC
Joined September 2009
🚨 We are absolutely thrilled to announce that Beyond20 is officially an Elite ServiceNow Partner! We are so thankful for the efforts of our entire team to get us here, the incredible support from the wonderful people at ServiceNow, and the collaboration with each of our clients!
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Stay tuned for a brand new episode in our #ServiceNow podcast as @Beyond20's Joe Aranzullo discusses how Beyond20 helps customers succeed, getting the process right & more Full episode drops Jan 25th so stay tuned to alldus.com/podcasts or wherever you get your #podcasts
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Today is Day 2 of #ITIL training at DoIT! Staff at all levels are receiving training on service and product management best practices. We are investing in our team so we can do a better job of serving Bostonians and powering our Boston workforce. Major thanks to @Beyond20!
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People, Process, Technology.... in THAT order. Why do we always insist on starting with the Technology part?! - @erikaflora #SMWorld #ThinkHDI #ITSM
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This week, @ODFL_Inc went live with @ServiceNow! Our amazing @Beyond20 / ODFL team came in several weeks ahead of schedule; and I couldn't be more proud of how we're Changing Work Life! #servicenow #itsm #agile
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ITIL and OCM: How to Drive Lasting, Transformative Change Across the Organization Zoom Webinar August 4, 2022, 1:00 - 2:00 PM EDT Join Erika Flora, Beyond20 CEO and ITIL 4 author and Kevin Harger Jones, ITIL 4 Sr. Advisor and Prosci Certified Change Practitioner.
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Had such a blast sharing my oddball journey from scientist to CEO at @Beyond20, the gift of failure, and finding humor (and joy!) in work and life.
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Come meet other interns and learn what emerging tech skills are in-demand and tips to find potential job opportunities. Learn best practices for networking and honing your soft skills. Speakers from @FairfaxEDA, @Beyond20, @MicronTech and @sandyspringbank.
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Making new friends the @ServiceNow #know22 conference in #vegas! @HelloKnowledge @Beyond20
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Had a great day at the @ServiceNow #nowfedforum & got to hang out with some of our amazing @Beyond20 folks in person!
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Today's the day! Thrilled to be diving back into in-person events. Find our team of experts at the @ServiceNow Federal Forum to learn how we're harnessing the power of ServiceNow to serve our federal partners. #Federal #ServiceNow
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TOMORROW, we're joined by @itilso, lead author & editor of the new @AXELOS_GBP ITIL 4 publication: Acquiring & Managing Cloud Services. Don't miss this chance to learn about the book, course, & exam straight from the source! #ITIL #ITIL4 #cloud bit.ly/360pVmY
In 2022 and beyond, we will see a heightened demand for social skills and, specifically relationship development skills, that allow us to more collaboratively craft solutions for our hybrid world of work. @Beyond20 #itil #itsm
"It is precisely during these times that we also need to focus outwardly and check in on our customers" @erikaflora looks at the current state of #servicemanagement and what the focus for 2022 will be - bit.ly/30bvQTC
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We've been appraised at #CMMI Level 3 for Development and Services! Congrats to the team! Learn more about this benchmark assessment and our commitment to continual improvement here: bit.ly/3ncX8AF
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Awareness, Desire, Knowledge, Ability, and Reinforcement (#ADKAR) — it's this awesome approach to bringing all of our stakeholders into the change process. Learn how this model can enable lasting benefits for your own organization. bit.ly/3DGV3n2 by Kevin Jones
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The presidential executive order on #cybersecurity is the most comprehensive cybersecurity-related order of its time. Learn what it contains and how it affects both government and industry. bit.ly/3lgMyIW #eo
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Is the Service Management Office (SMO) still relevant today? Has it ever been useful? David Crouch, Senior ITSM Consultant at Beyond20, dropped by the @AXELOS_GBP blog to discuss. bit.ly/2XGTnux #ITIL #ITSM #SMO
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Tech execs juggle many variables when making device choices for their orgs: long-term costs, upfront spending, employee preference, use-case fit, etc. Brian Flora and Mark Hillyard join @CIOdive to discuss the puzzle of enterprise #computing costs. bit.ly/2XsYcqK #tech
Join us for the ultimate webinar on #ServiceNow ITBM! We'll explore how the solution increases visibility into planned work, manages competing priorities, and enhances the relationship between IT and key business stakeholders. Register: bit.ly/3yUSHhE #servicenow #ITBM
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