AppFoundry is a Genesys marketplace for you to discover, research, and connect with a broad range of CX applications, integrations, and solutions.
San Francisco, CA
Joined February 2016
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AppFoundry retweeted
All in on cloud ☁️
AppFoundry partner @AutomationAnywh teamed up with Genesys to help reduce hold times, lower average handling time and increase first call resolution.
Explore the AppFoundry marketplace 👇
#GenesysCloudCX
AppFoundry retweeted
We are excited to introduce the Genesys Ascend Referral Program – a further commitment to selling with and through our extensive community of channel partners. Enroll today: gsys.cx/3QdIJBr.
#partners #partnerprogram
AppFoundry retweeted
Genesys CEO @tony_bates71 alongside CEO and founder of @thrive @ariannahuff are featured on @fortune's Leadership Next podcast.
Hear their thoughts on workforce wellness, how empathetic culture drives innovation, & the reasons #empathy has become a go-to topic in boardrooms. 🎙
AppFoundry retweeted
Our sponsors make #Xperience22 possible. Be sure to visit their virtual booths to learn how their innovations help address your business challenges! Join us today to see the power of digital empathy. 👏
AppFoundry retweeted
Frictionless #CX is today’s reality - customers and employees expect smooth, effortless, personalized experiences.
Olivier Jouve, EVP and GM of #GenesysCloudCX speaks about the importance of focusing on connected data & the delivery of empathy across experiences. #Xperience22
AppFoundry retweeted
Register today for #Xperience22 and join @ThriveGlobal Founder and CEO @AriannaHuffington and @ATT EVP and Chief Customer Officer Melissa Arnoldi in a conversation with Genesys CEO @TonyBates to discuss the importance of people-centric experiences!
👉🏼gsys.cx/3rB1C6Z
AppFoundry retweeted
Ми пропонуємо безкоштовні рішення хмарного контакт-центру українським організаціям, які постраждали від російського вторгнення, щоб допомогти надати необхідну підтримку постраждалим людям у цей кризовий період. gsys.cx/3IRBzPm
AppFoundry retweeted
Companies need more human-focused technology with #empathy as the purpose – not efficiency. @ariannahuff and I wrote in @FortuneMagazine how @Genesys and @Thrive are helping businesses rebuild relationships with their employees. fortune.com/2022/02/22/great…
AppFoundry retweeted
We are thrilled to announce, in partnership with @Genesys, a first-of-its-kind solution to counter the employee burnout crisis for customer experience agents and transform how well-being is prioritized in the customer-agent experience for businesses.
prnewswire.com/news-releases…
AppFoundry retweeted
We are excited to announce that Cyara Accelerator for Genesys Cloud is now available as a Premium App on Genesys AppFoundry! Read the press release here:
Genesys #cloudmigration #cx
bit.ly/3B4vv3f
AppFoundry retweeted
Today's a big day—we get to announce our listing on the AppFoundry as a Premium App, empowering @Genesys clients to procure and implement the best customer experience solutions with ease and speed!
Read more in our press release!
vhtcx.com/blog/mindful-premi…
AppFoundry retweeted
Teams with the right tech can transform interactions into experiences.
@Zappix – on @AppFoundry – provides on-demand, visual, self-service solutions that enable customers to simply and quickly resolve inquiries right on their phone, whenever they need support with #VisualIVR.📲
AppFoundry retweeted
Last week’s @POTUS executive order puts empathy in action. It’s about making the experiences Americans have with #government simpler and easier to navigate. Huge step forward in our movement. More thoughts on the @Genesys blog. #CX genesys.com/blog/post/custom…
AppFoundry retweeted
Did you know Genesys @AppFoundry is the highest-ranked Application Marketplace Integration in Gartner® Critical Capabilities for #CCaaS again?
It's true. Get the report to see why Genesys AppFoundry has received the highest ranking in the industry – two years running.
AppFoundry retweeted
Stop sweating #CX.
Keep calm and let Genesys help you make customers and agents smile.
#SuperHumanService
AppFoundry retweeted
There’s still time to grab your ringside seat!
Join Cyara and Genesys on October 13 as Jack Nichols discusses how to Un-Clinch Your CX from Software Upgrades in the Modern Cloud
Register Today: bit.ly/3A235EI
#XchangeSummit2021 #CX #CustomerExperience #IVR
AppFoundry retweeted
[NEWS] Genesys announces agreements to acquire @PointillistView and @exceedai to reinvent the #customerexperience as it executes on the promise of Experience as a Service.
Learn more ➡️ gsys.cx/3DdXiOn
#CX #AI
AppFoundry retweeted
We recognize that it takes small steps to make a big difference. #OneGenesys employees are doing their part on #WorldCarFreeDay by choosing to walk or bike instead. Small changes like this in our daily practices have a huge impact on the #environment.
#WorldsToDoList
AppFoundry retweeted
The right data empowers #CX teams with the right information to create the most efficient contact center possible.
@eMitedotcom – available on @AppFoundry – is an analytics solution that provides real-time, actionable insights you need to deliver amazing customer experiences.