Zappix's AI-Powered Digital Engagement Platform transforms the user journey during customer service interactions .
Greater Boston Area, MA
Joined May 2011
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Introducing: Zappix's AI-Powered Digital Engagement Platform.
Transform your customer experience, reduce costs, automate workflows, increase revenue, and empower agents.
Explore the enhanced portfolio: zappix.com/
#CX #CustomerExperience #AI #Customerservice
It’s spring cleaning season—time to ditch outdated CX tools. 🧹💻
Zappix helps you modernize with AI-powered automation, omnichannel engagement & digital self-service. Let’s clean up those workflows! 💡
#SpringCleaning #CX #AI #Automation #Zappix
What a week at #Inspire2025! We're still buzzing from incredible engagements & action-packed discussions.
Zappix is energized to power #ExperienceOrchestration with #VisualIVR & #Voice2Digital for @Genesys customers.
#SelfServiceAutomation #EngagementAutomationPlatform
Patient Engagement vs. Patient Experience – Why Both Matter!
Engagement = how you connect with patients.
Experience = how easy & stress-free their journey feels.
📖 Read our latest blog to learn more! zappix.com/blog/patient-enga…
Healthcare is stretched thin.
Zappix automates tasks, streamlines workflows & reduces admin burdens—freeing up staff & improving care.
✅ Automated scheduling & reminders
✅ Omnichannel engagement
✅ Seamless integration
#DigitalHealth #PatientEngagement #ZappixSolutions
Digital patient engagement is transforming healthcare by improving access to care, and enhancing patient satisfaction.
Discover how digital engagement is driving better outcomes and cost savings for healthcare systems in our latest blog. ⬇️
zappix.com/blog/what-is-digi…
Patient no-shows can disrupt healthcare efficiency, leading to lost revenue and delayed care.
Zappix is the solution with automated reminders and outreach.
Significantly reduce patient no-shows and learn how we enhance patient engagement!
zappix.com/healthcare/patien…
In this episode of CX Tech Talks, we sit down with Mark Brody, the President and CEO of Brohawk Solutions. As a seasoned industry leader and columnist for Contact Center Pipeline, Mark brings a wealth of knowledge and experience to our discussion.
zappix.com/cx-tech-talks/
🚀 Exciting news! Zappix expands its digital engagement solutions to a healthcare provider specializing in corporate wellness. 🌟 With automated self-service for login resets and FAQs, customer interactions are streamlined.
zappix.com/press-releases/za…
Zappix Digital Agent Assist optimizes every agent interaction.
Accelerate agent productivity with in-call intelligence, smart self-service modules, and workflow process automation.
Learn more: zappix.com/products/agent-as…
#Zappix #AI #AgentAssist #CX #CustomerExperience
The White House's "Time is Money" initiative highlights the need for better customer service. Zappix’s Digital Self-Service streamlines interactions and saves businesses big—deflecting 25% of calls can save $50K a month! #CustomerExperience #CX #Tech
zappix.com/blog/the-white-ho…
🚀 Exciting News! Zappix has signed a new healthcare provider, further enhancing patient engagement with our advanced digital outreach and intake solutions.
Zappix Results:
📉 72% decrease in no-shows
🚫 87% reduction in late cancellations
zappix.com/press-releases/za…
📉 Patient no-shows continue to challenge healthcare providers 📉
Studies show that in outpatient settings, no-show rates range from 23% to 33%, and over half of medical groups report these rates have increased in recent years @KyruusHealth
Read more: zappix.com/blog/the-impact-o…
Catch up on an episode of Zappix Tech Talks where we bridge AI with CX. This episode features Kathleen Peterson (@KMP603) founder of @PowerHouse603 as she dives into the evolving role of AI and technology in healthcare.
Watch more here: zappix.com/cx-tech-talks/
#Zappix #CX
Zappix Partners with ComApp to Transform Customer Experience for a Major European Utilities Company
zappix.com/press-releases/za…
#Zappix #PR #DigitalEngagement #VisualIVR #DigitalOutreach
🌟 Say goodbye to costly and inefficient manual outreach! 🌟
🚀 Embrace the future of omni-channel communications and and meet your customers where they are with Zappix Digital Engagement!
Learn more: zappix.com/request-visual-iv…
#DigitalOutreach #omnichannel
Zappix transforms the patient journey.
Clients utilizing our Digital Patient Engagement Solution have seen significant results:
🌟 87% Decrease In Late Cancellations
🌟 72% Decrease In No-Shows
Watch an example patient journey here:
vimeo.com/954894898/f9203749…
#PX #PatientAccess
🚀 Revolutionize your customer service with Zappix Call Deflection! 📞
Stop simple queries from draining your call center. Zappix's digital self-service tools:
✅ Deflect routine calls
✅ Cut costs
✅ Free agents for complex issues.
zappix.com/request-visual-iv…
#CX #VisualIVR
Zappix retweeted
@Zappix Enhances Patient Engagement with Digital Solutions
itdigest.com/healthtech/heal…
#DigitalPatientEngagement #HealthcareAnalytics #HealthTech #ITDigest #news #Zappix
Zappix retweeted
Zappix Digital Patient Engagement 📲 Transforms The Patient Journey 🛤️ While Improving Healthcare Providers' Financials💰 digitalhealthbuzz.news/p/zap… @Zappix
🔑 Reducing Late Cancellations is the Key to Protecting Revenue!
Timely reminders, pre-procedure instructions, and self-scheduling with Zappix Digital Patient Engagement keep your schedule full.
zappix.com/healthcare/
#Healthcare #DigitalEngagement #PX #PatientAccess
