Tech entrepreneur. Hustler. Making things happen. Super power - can create more work anytime 🤪.
Bengaluru, India
Joined April 2008
- Tweets1.7K
- Following1.4K
- Followers530
- Likes389
Pinned Tweet
What's the matter with @IndiGo6E ?? Ur flyt 6E-6505 from HYD-BLR was supposed to land at 00:05 but it hasn't even taken off yet (it's 00:02 already!!) Worst is you don't know when you'd start from HYD!! Is this how you treat your guests?? #flightdelay @Ministry_CA pls help!
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There is no weather at play. It's not like this would be the first ever bad weather that you have encountered!?? This is not done. People are stranded in HYD airport with no clarity of when the flight will take off! Get your act together. @Ministry_CA please help!
Hi, the weather is playing a role in this delay. Flights are impacted due to bad weather in Hyderabad. We sincerely regret the inconvenience caused by this unforeseen situation, which is beyond our control. We look forward to your kind understanding on the same. ~Shreya
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Been 5 days we’ve been left with no drinking water despite buying a gold service package. Is this how you treat your customers @EurekaForbes ?
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Pathetic experience with @porter_trucks. Got my hardly driven, barely scratched Activa ported from Jigani to Thanisandra, BLR, & it got delivered to me with multiple massive scratches on the body, which were absolutely not present when it was ported from Jigani.
The partner driver did not put the middle stand despite repeatedly being asked to to do. All @porter_trucks says is that I have to coordinate with the driver and that there is nothing they can do. Unprofessional and zero focus on customer experience!!
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@JioCare it's impossible to reach your support when in need of some help. I tried talking to your agents but they are plain rude and ignorant.
I am trying to send an email and your website shows some very weird error!
Am I supposed to write only in special characters?
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It's clear @reliancejio is evading tax by removing certain items from the tax invoice and therefore no one in the company is willing to explain the invoice to me clearly.
I get it, the math is attractive: Rs. 160.46 * 10,00,000 subscribers = Rs. 16,04,60,000 of tax free money!🤑
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On top of all this, your support agents are not even able to see the same document as I have received. All they see is the plan that I am on - so they keep repeating 999 + 18% GST. But that's not what your tax invoice reflects! @GST_Council
#jioscam #taxevasion
@hm_custserv I bought a T from ur online store, which had burn holes in it when delivered. So I contacted ur CS via web-chat; they raised a return request. 5-days passed & nothing happened. I call ur CS & I am asked to contact ur delivery partner to get the return sorted out! 😐
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This is quite annoying that I buy from @hm but when I need to return a defective item, it's me who is chasing your service provider, @hm_custserv.
Can't you chase your delivery partner to do what's right for your customers?
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Hey @Steli & @hnshah! Will @thestartupchat podcast be available on @spotify? I've migrated from iTunes to Spotify almost entirely and have gotten access to all the other podcasts that I regularly listen to, except for yours 😭
Honestly, I miss it. Please launch on spotity 🙏
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Vivek Jaiswal retweeted
Complexity Vs. #simplicity is not always negative! A nice conversation with @getengati #CX about AI Customer Transformation, Change, Simplification & Real Innovation youtu.be/yzs632Z55aw #CustomerExperience #innovation #design #Innovations #CustomerJourney @vjaiswal
Looking for support in solving SSL configuration issue on JBoss AS 7.1
I've been stuck with this SSL Handshake Exception since we renewed our SSL cert. Have tried all sorts of things but it just wont go! 😭
Anyone willing to help in exchange for a kindle book? 🙂
Vivek Jaiswal retweeted
🍀 I've been advising government #CX clients for years: focus on what you have, not on what you don't have.
@vjaiswal + I talked about what it looks like to practice the discipline of customer experience in government on his podcast. Have a listen.
ow.ly/jIPF50yGGDq
Hey friends! I'm 2,164 on @YourStacks waitlist, help me get access sooner and join me #JoinYourStack yourstack.com/invite/vjaiswa…
Just released last episode of #2019 & the last one of Season 1 of #CXConversations 😇 🙌🏼 🙌🏼
In this episode, I am talking with @agallan about "Using customer shadowing to improve and innovate customer service design."
Listen here >>cxconversations.com/?card=1a…
#podcast #cx #service
Just launched!!
"How to bridge the gap between business and CX strategy?" with @adrianswinscoe
This is a special #Christmas release!
>> GET ADRIAN'S PUNK CX KINDLE EBOOK FOR $0.99 <<
Check the podcast description for offer link >>
cxconversations.com/?card=wi…
#CX #podcast
Just launched!! 🚀🙌🏼
Ep# 39 of my podcast CX Conversations 👍🏼
Tune in and learn about "How to design customer-centric organisations for sustainable growth?" with @iamheidibeets
Listen here: cxconversations.com/?card=sI…
#podcast #CustomerExperience
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On #CXConversations this week, we have @Rohitoncloud9 - Co-founder and MD at @CloudnineCare - India’s leading chain of maternity, childcare and fertility care hospitals.
Tune in to know what the #healthcare industry can do to up its #CX game! cxconversations.com/?card=4u…
#podcast
I've been advising government #CX colleagues for years: focus on what you can do, not on what you cannot. The nuances of doing the CX work in #government demand that mindset. Why?
I talked about it with @vjaiswal on his recent #podcast.
soundcloud.com/cx-conversati…
Complex vs Simple organisation.
Who do you think delivers better #CX?
@RicardoSGulko and I breakdown these two types of organisations & discuss "How to create 'simple' and 'simplified' experiences?"
Listen>>cxconversations.com/?card=Mh…
#CustomerExperience #podcast
Launching the 35th episode of my podcast!! 🙌🏼 🚀
At a time when the world is going bonkers over #chatbots, what would you say if I told you that live chat is more effective?
Listen to this >> cxconversations.com/?card=2b…
Thanks @wakezilla 👍🏼
#podcast #customerexpereince #livechat