Helping Customer Success teams gain the time, energy, and focus they need to be outstanding relationship builders.
Los Angeles, California
Joined May 2021
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We're doing our best to help 🌺 the #CustomerSuccess community! Check out our weekly updated community CS job opening list 🦾
update.ai/community
UpdateAI retweeted
📯@emiliadanzica of @GrowthMolecules is excited to join the @update_ai advisory board to help the company mission is to make meetings better so customer success managers can do better things...like build customer relationships and lead company growth. 🌱
bit.ly/3hTTtpq
Welcoming @emiliadanzica to be part of the UpdateAI family!🥺 #customersuccess
update.ai/post/why-im-so-exc…
check out @JoshSchachter on the “ask an angel” series! 😌rt @JonathanhungVC
One task startups struggle with...
Finding investors and funding.
There's no one way to do it, sometimes investors may come to you or not.
Listen to how the Co-Found of @update_ai, @JoshSchachter found his investors and funding, from my "Ask An Angel" series:
Remember to check this out! rt @csmtoolbox
🚨 New episode is out! 🚨
How many times have you had to pitch an idea to someone?
To a customer, a partner, or to your kids?
Wanted to share with you two chapters from the book Life’s a Pitch
🎧 Where to listen in thread ⬇️
#csmtoolbox #customersuccess #startup #podcast #pitch
Would highly recommend checking this out! rt @emiliadanzica
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Interesting 🤨 RT @jenwlee
Get insight quickly from your excel spreadsheets in #TableauCRM - no code needed!
The data-tastic @TechieZach is in this video showing how you can load external data, create a dashboard and surface it in #Salesforce Lightning. salesforce.smh.re/p0B
Takes some time to stay up to date with everything happening in the #CustomerSuccess world 🤨. Here's some newsletters that we think are an amazing way to stay on top🥇:
smartkarrot.com/resources/bl…
Interesting read 😋 RT @BeamCityInc
"70% of high-performance marketing teams claim they have a fully defined AI strategy versus 35% of their under-performing peer marketing team counterparts". Here's how marketers are successfully implementing #AI into their #MarketingStrategy forbes.com/sites/louiscolumb…
UpdateAI retweeted
I'm joining Update.ai CEO Josh Schachter in a LinkedIn Live event next week. Please join us: linkedin.com/posts/jebdastee…
In case any of us in #CustomerSuccess are bored, here are some CS quotes from people you've DEFINITELY heard of.
smartkarrot.com/resources/bl…
Really interesting read- highly encourage y'all to check this out! 😚 RT @ @stephmoorega
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How to control stress in a #customersuccess workplace :
1. Lower ⬇️the stakes
2. Increase your resources 🦾
3. Manage the 🤕 symptoms
Check out the Stress Equation : update.ai/blog/posts/the-str…
#csm
UpdateAI retweeted
7 Ways to Keep the Customer Top of Mind | CX Journey™ buff.ly/2WUFrw9 #customerexperience #cx #customercentricity
UpdateAI retweeted
5 Pieces of Career Advice for Starting a Career in Customer Success - hubs.li/H0TS7f00 via @churnzero_bora @ChaseTinkham #CustomerSuccess
ALT 5 Pieces of Career Advice for Starting in Customer Success
Check out our incoming event on August 11th hosted by our very own @JoshSchachter! Conversation will cover all sorts of things, from #CustomerSuccess to building a career. Swing by and check it out at linkedin.com/events/howtobui…!
We put together a word cloud using all the responses to our July #CustomerSuccess LinkedIn spotlight question :
"In what ways do you best help a customer become a superstar?"
Take a look! #CSM
UpdateAI retweeted
CRM Functionality: Top Three Features and Why You Need Them via @EngageBay app.quuu.co/r/JzL49