Helping startups & growing businesses scale faster with AI-powered all-in-one Marketing, CRM, Sales & Service software.

Wilmington, DE
Joined April 2017
🏆 We’re proud to announce that EngageBay CRM has been recognized on @Capterra’s 2026 Shortlist for Marketing Automation Software! Thank you to our customers for being part of our journey. 💜🧡 #EngageBay #Capterra #MarketingAutomation #CRM
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What's the one email you've received that actually made you stop scrolling? Not the prettiest one. Not the most designed one. The one that felt like it was written just for you. What was it? #EmailMarketing #Copywriting
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Marketing in 2019: "Content is king." Marketing in 2023: "AI is king." Marketing in 2026: "Whoever makes the AI feel like a human is king." The throne keeps moving. The goal never does. #MarketingTrends #AIMarketing
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The average sales rep spends 9 hours a week actually selling. 9. Out of 40. What are they doing the other 31 hours? Logging. Updating. Searching. Copy-pasting. Admin is the silent quota killer. #SalesProductivity #SalesOps
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The brands people genuinely love, have one thing in common. They never talk about themselves the way their marketing team does. Think about your favourite brand. Now read their last 5 posts. Did it feel like them? #Branding #ContentMarketing
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Nobody talks about the cost of NOT having a CRM. -Lost follow-ups. -Deals that fell through the cracks. -A rep who quit because admin ate their day. The tool isn't an expense. The chaos it replaces is. #CRM #SmallBusiness
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Pick one forever: 🔵 Email marketing 🟡 Social media marketing 🔴 SEO 🟢 Paid ads You can only keep one. Everything else disappears. Go. #DigitalMarketing #MarketingStrategy
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We once sent a campaign to 4,000 people with the subject line: "Hey [First Name]" The replies were... educational. Always. Test. Your. Variables. (We added this to onboarding. You're welcome.) #EmailMarketing #MarketingFails
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Every CRM company posts the same thing: → Feature announcement → Customer story (staged) → "We're excited to share..." → Award we gave ourselves Nobody is having fun. Nobody is being honest. That's the gap. #SaaS #MarketingHumor
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"We'll circle back on that." Translation: we will never speak of this again. #WorkHumor #OfficeLife
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I tested sending emails on Saturday mornings. Open rate: 31%. Industry average on Tuesdays: 21%. Nobody's competing in their inbox on weekends. The best time to reach someone is when everyone else has given up. #EmailMarketing #GrowthHacking
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Am I the only one who reads a company's 404 error page to decide if I like their brand? Because nothing reveals personality faster than how a business handles the moment something goes wrong. #Branding #CustomerExperience
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Unpopular opinion: "Follow up until they buy or die" is not a sales strategy. It's harassment with a pipeline attached. There's a version of persistence that earns trust. Most teams don't practice it. #ChangeMyMind #Sales
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The marketing automation market will hit $21.7 billion by 2032. But right now, in 2026, 59% of customer journeys are still not fully automated. That's not a failure statistic. That's an opportunity statistic. The businesses that close that gap in the next 3 years will own the next decade. Start somewhere. Start small. Start today. #MarketingAutomation #GrowthMindset #B2BMarketing #EngageBay
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"Don't find customers for your products. Find products for your customers." — Seth Godin We built EngageBay backwards. We asked 500 small business owners what was painful. They said: too many tools, too much cost, too much friction. So we built one platform that does it all — CRM, email, helpdesk, live chat — starting free. Seth would probably approve. (Or at least not disapprove. He sets a high bar.) #SethGodin #ProductBuilding #EngageBay #SmallBusiness
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Gartner says sellers spend 25 hours a week on tasks that could be automated. That's 3 full working days. Every. Week. If your sales rep had 3 extra days, what would they do with them? (Trick question: they'd spend 2 of them in meetings.) #SalesProductivity #SalesAutomation #WorkHumor #CRM
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Jeff Bezos: "Your brand is what people say about you when you're not in the room." Jeff Bezos, if he worked in a small business: "Your brand is what your auto-reply says when you're on holiday." Make it count. #BrandVoice #SmallBusiness #EmailMarketing #Humor
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Heads up for anyone still building SEO as their main acquisition channel: In 2026, some marketing teams are tracking how often their brand appears in AI assistant answers — the way they once tracked Google rankings. AI search visibility is quietly becoming a sales channel. If a buyer asks Claude or Gemini for a CRM recommendation and you're not in the answer... You're not in the consideration set. When did you last check? #SEO2026 #AISearch #ContentMarketing #B2BMarketing
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Nothing reveals a company's real culture faster than how they treat a customer complaint. Not their values page. Not their LinkedIn posts. Not their CEO's keynote. The complaint. At 5pm on a Friday. That's the real brand. #CustomerExperience #CompanyCulture #Branding #Leadership
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68% of marketers expect their automation budget to increase this year. The question isn't whether to automate. It's whether you can afford NOT to while your competitors already are. (EngageBay starts free. No credit card. Just less chaos.) #MarketingAutomation #SMB #EngageBay #SmallBusiness
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