@watfordfc Till I Die | Co-Founder & CEO @somoglobal - The Worlds Leading Digital Product Agency now part of the @ciandt family | Investor | NED | Advisor
London, England
Joined February 2007
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@quookeruk I had one of your lovely cubes installed and it's packed up at 2 weeks, a hideous wait for Customer Services otp and no engineer to fix for 5 weeks! seriously? I am sure a swap out will take 10 mins! I expect so much more from a premium brand :(
What's going on @British_Airways you seem to be pricing differently on your app to website at EXACTLY the same time for EXACTLY the same flights 🤷♂️#BA #flights #inconsistent
@juliathelast I felt for you reading the article today in the times about @British_Airways have you also seen their two tier pricing between app and Web above??? 👆
@mbna do you actually have anyone working for your customer service? No matter when I call 'you are particularly busy' ~ maybe time to invest in people if your technology is unable to resolve the problem #beenanhouralready
This is quite (un)believable, it's like, at minimum, a monthly occurance. Not only are the systems creaking, when working the user experience is horrific and outdated too. With the UK leading in design and showing tech excellence we should be proud of BA. Shame.
Hey @British_Airways our Captain has tried to call, email to let you know your IT systems are down so your whole fleet is grounded… just @ tweeting you in case you hadn’t heard 🤦🏻
Second time I've used the 'pre-order' function with @ubereats_uk and it says it's coming and never arrived. That's it, had enough, off to @Deliveroo now... Clearly it's a feature that's not implemented well 😥
Great eve with the @somoglobal team! 🍸
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I look forward to swinging by Lisboa for a couple of days, looks like a terrific line up, kicking off with the Corp Innovation Summit #cis on Sunday #websummit2021 @somoglobal
🍴 Taste the world’s first plant-based filet mignon with @juicy_marbles
🍹 Drink cocktails with @Caspar_Lee & @absolutvodka
♟ Watch chessmaster @Kasparov63 take on 10 games at once!
Check out the full list of experiences happening at #WebSummit 2021: websummit.com/tracks/q-and-a
Hugely proud of @PaulLandau74 & the fabulous @careologyhealth team - pioneers with terrific purpose!
Carl Uminski retweeted
“𝗪𝗮𝘁𝗳𝗼𝗿𝗱 𝗶𝘀 𝗶𝗻 𝗺𝘆 𝗵𝗲𝗮𝗿𝘁 𝗳𝗼𝗿𝗲𝘃𝗲𝗿.” 💛
In an emotional and heartfelt message, Troy Deeney addresses supporters as his 11-year spell at Vicarage Road comes to an end...
Outrageous. Criminals... @UKGovTweets shld intervene here. Not acceptable whatever the excuse.
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So our @FCDOtravelGovUK advises against travel Greece, however the Greek islands incl Corfu are fine to go to... Why are these then not on the green list? 🤷♂️#travel #greenlist #corfu #greece #holidays #FCDO
Proud of this chap @Sheldon444 👊👊
Fabulous to see the @careologyhealth team on the stage today! Good luck folks! #edisonaccelerator #digitalhealth #careology
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This was such an awesome project and rant pushing the boundaries using behaviour science within experience design. #winningteam
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Enjoyed chatting to @FergusNicoll on BBC World Service team last night as the markets closed. Pleased my BUY prediction was right! Etsy is showing the buying customer that shopping can be done online!
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Awesome!
It feels good to finally let the world know what we're up to with @2150VC ...and it's ambitious christianhern.medium.com/bac…
