Trends in Customer Experience
New York, NY
Joined March 2009
- Tweets4K
- Following1.4K
- Followers3.4K
- Likes636
Trending CX retweeted
We got invited to @Calabrio's Customer Connect virtual experience happening tomorrow, and so did you! This event is designed to guide you through the rapid changes experienced by #contactcenters in 2020. #C3VX
Check out the sessions here: ow.ly/4IXU50C2PPy
Trending CX retweeted
Download the new Medallia and @DeloitteDigital ebook, “The CMO’s Guide to Customer Experience,” to learn what #marketing leaders can do to ensure their brand delivers a superior experience and make the cut with cautious consumers.
Trending CX retweeted
Let's go! #stellasummit is live and kicking off! You can join us at any time, so register now and join the fun! info.stellaconnect.com/stell…
Trending CX retweeted
Sign up to learn how elite athlete @PipOceanRacing builds resilience, handles pressure and manages her team of remote workers as she talks with Leslie Stretch, CEO of Medallia, on October 22nd. #MedalliaTalks #VG2020 #PipHareXMedallia
Trending CX retweeted
3, 2, 1… let’s go! We’re participating TODAY in @StellaConnect’s Level Up Summit! Grab your spot now for a full day of killer keynotes, content from leaders in CX tech (👋), stories from top brands, and unique virtual networking. ow.ly/WQg350BQCru
On tomorrow!!
As the youngest person and the second African-American ever to hold the editor in chief title at Condé Nast, Elaine Welteroth knows about changing the story and leveling up her career. Join us in conversation with Elaine exclusively at Level Up!
hubs.ly/H0xgV0t0
Trending CX retweeted
A customer loyalty revolution is happening in #B2B. Join us for a highly interactive fireside chat and Q&A session with @FredReichheld, creator of the Net Promoter System, to understand how B2Bs can drive loyalty right now. #MedalliaTalks #NPS
Trending CX retweeted
Join Medallia’s Leslie Stretch and Vache Moroyan at #StellaSummit next week as they discuss the future of @StellaConnect and Medallia. You don't want to miss these killer keynotes, customer stories, and networking opportunities you won't find at any other virtual event.
Trending CX retweeted
Learn how @RentACenter increased #sales performance by focusing on #customerexperience and capturing omnichannel insights with Medallia via in-store, digital, and #textanalytics. #PoweredByMedallia
Trending CX retweeted
Medallia customer Bill Staikos, Head of Customer Experience at Freddie Mac joins a diverse field of #customerexperience professionals to discuss the ways they’ve used augmented intelligence to create better experiences within their own organizations. #CXDay
Trending CX retweeted
The City of San Diego has selected Medallia for a pilot initiative to better optimize employee and resident experiences by evaluating how the organization delivers City services. #PoweredByMedallia
Trending CX retweeted
The climate for #retail continues to rapidly change and so must the #retailers. Here are five experience-based practices retail leaders are embracing to achieve a competitive advantage today.
Trending CX retweeted
Are you delivering the service experience your customers expect? The Service Experience Quickstart by Medallia enables organizations leveraging @servicenow Customer Service Management to get actionable #customerfeedback after every service interaction.
Trending CX retweeted
Don't miss the chance to hear how @Zappos wows their customers! Register for our free Stella Connect virtual summit below to learn from Rob and other #CX leaders! #stellasummit
hubs.ly/H0vWc630
Trending CX retweeted
Companies are making plans for the future and employees expect to have a say in decisions being made. Learn 5 ways companies can establish a deep connection with their employees and empower teams with actionable insights to improve the #employeeexperience.
Trending CX retweeted
#Software is living an unexpected acceleration in 2020. Join @gomez3_elena CFO @Zendesk & @jd_peterson Chief Growth Officer at #CultureAmp, for our very first live #SitDownStartup #podcast episode on 09/24. RSVP here eventbrite.com/e/sit-down-st…
Trending CX retweeted
We are excited to announce that we have entered into a definitive agreement to acquire @StellaConnect, the real-time feedback, coaching, and quality management platform for #customerservice teams.
Trending CX retweeted
We’re excited to announce that Stella Connect is being acquired by @Medallia (NYSE: MDLA) the global leader in experience management. Read the comments from our co-founders here!
stellaconnect.com/2020/09/03…
Trending CX retweeted
There is still time to respond to the #2020Census! Be sure to count all kids 👧🏽 👦🏽 in the census to help protect their future. #HazmeContar