@touchcommerce

TouchCommerce, now part of Nuance Communications, Inc., is the innovator in custom online engagement solutions for market-leading brands.

 Los Angeles - Paris - London
touchcommerce.com
Joined October 2010
  • Tweets1.7K
  • Following334
  • Followers419
99Media
Missing us? We went THAT way. Follow us @NuanceEnt
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Forbes lists the Top 10 AI Technologies. @NuanceInc is part of it! ow.ly/BYPt308lZsw #AI
New year, new perspective: Making customer service better soch.us/2kxogML #nuanceteam
@touchcommerce is moving over to @NuanceEnt . Please follow us there!
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#Chatbot tech allows companies to provide interactive and personalized #CX: ow.ly/iz9k308aITK from @Loyalty360
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TouchCommerce retweeted
NuanceEnt@NuanceEnt24 Jan 2017
Treating patients only when they're sick isn't enough. Automated outreach hits 4 care stages bit.ly/1FESZbp
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Walk this way... to follow @touchcommerce at @NuanceEnt. Don't miss out on #CX trends and great content!
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Top 10 Leading #CX Trends for 2017 ow.ly/zVGA308gQXe via @customerthink #VA #chatbots #selfserv #mobile @NuanceEnt
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We're not leaving! We're just moving to @NuanceEnt - Follow!
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#2017 - Battle of the Bots! ow.ly/dXSn308cgM6 @NuanceEnt #chatbots #AI
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2017 #custserv predictions: The year #AI drives market share @NuanceEnt ow.ly/gHte308a7FG

Healthcare Industry Insights | The Microsoft Cloud Blog

Read the latest posts from Microsoft experts about how Microsoft Cloud is being utilized in the Healthcare industry.

microsoft.com
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How Conversational #IVR helps a large city reduce call volumes soch.us/2jDDqyL #nuanceteam
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How we're bringing #AI to the talking #connectedcar via @Forbes bit.ly/2eNHruT xitter.cf/NuanceInc/status/82140…
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Stay connected to us by following @NuanceEnt. Thanks! #MovingOnOver
Make sure you keep getting our tweets at @NuanceEnt . Follow!
TouchCommerce retweeted
NuanceEnt@NuanceEnt17 Jan 2017
We found that 37% of people would stop doing biz w/ a company after one bad #IVR experience. bit.ly/1wO1hJf
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What will #CX look like in #2017 ? ow.ly/uSw0307V4bE via @LinkedIn #chatbots #omnichannel

What Will CX Look Like in 2017?

Over the holidays, I read two interesting articles about customer experience. The first one, from Forbes, is called “Five Bold Expert Predictions For 2017.

linkedin.com
Do you know the way to great content? Follow us at @NuanceEnt.
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Will 2017 be the Year of the #Chatbot ? ow.ly/fopf307S3nJ via @retailwire
To improve the #contactcenter in 2017, focus on #omnichannel #CX + resolving issues faster ow.ly/YjlX307Jpxb in @customerthink
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