Todd Eby (@toddceby) header
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Todd Eby

@toddceby

Lover of #CustomerSuccess, coffee and kitesurfing | Co-Founder @Success_Hacker & OUTCOMES #CustomerSuccess Community https://xitter.cf/t.co/XMN7R0D0WW

 Oakland, CA
successhacker.co
Joined September 2013
  • Tweets13.7K
  • Following9.9K
  • Followers14.1K
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Photo by Todd Eby (@toddceby)Photo by Todd Eby (@toddceby)Photo by Todd Eby (@toddceby)Photo by Todd Eby (@toddceby)Photo by Todd Eby (@toddceby)Photo by Todd Eby (@toddceby)Photo by Todd Eby (@toddceby)Photo by Todd Eby (@toddceby)Photo by Todd Eby (@toddceby)Photo by Todd Eby (@toddceby)
We were thrilled to partner with @success_hacker this year to bring you all the 2020 "Top 25 Influencers" and the "Top 100 Influencers" in Customer Success! Congrats to all the winners & thanks for all you do to help the community! Download here: hubs.ly/H0xsy9x0
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Honored to be nominated to this list along with other great #CustomerSuccess leaders & influencers. Please place your votes today. – at Tenafly, NJ
SuccessHACKER (@success_hacker) profile pictureSuccessHACKER@success_hacker14 Sep 2020
It’s time to place your votes for the 2020 Top 100 Customer Success Strategists! Help us to recognize the individuals in the Customer Success industry who have had the most impact on your thinking and practice in 2020. Vote today: succshac.kr/2ZCUdpQ
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We hope you're as pumped as we are for this tomorrow's webinar with Patrick Campbell, CEO/Founder of @ProfitWell. Patrick will be sharing his research into the state of the #SaaS ecosystem. #CustomerSuccess #CustomerExperience hubs.ly/H0pWR070
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If you’re looking for your next Customer Success role and are finding it difficult to identify active job listings, this is your go-to resource to find #CustomerSuccess job opportunities and companies that are still hiring despite the current crisis. succshac.kr/2yapQfv
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You've asked, we're delivering! 😀 Check out the next 6 sessions in the CS Leadership Webinar Series! Click on this link to register: hubs.ly/H0pp68t0
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In today's webinar at 12:00 MDT, we're hosting Jim Kalbach, Head of Customer Success at MURAL, to talk about the "Jobs To Be Done Playbook". Register now at hubs.ly/H0pdtQy0. #SaaS #CustomerSuccess #CustomerExperience
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Check out the Top 20 #CustomerSuccess Predictions for 2020 published by @success_hacker. Do you agree with my predictions? What are your predictions? | buff.ly/306ezGZ
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Great article by my friend @akennada - well worth a read adage.com/article/industry-i…
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We're excited to announce @success_hacker as the Platinum Sponsor for the 2019 CS100 Summit. SuccessHACKER helps fast-growing companies build world-class customer success programs. Learn more at hubs.ly/H0jFph20.
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Todd Eby retweeted
Leigh G (@SloLeigh) profile picture
Leigh G@SloLeigh28 Jun 2019
Check out @UserIQ's guide to #customersuccess certifications & trainings in 2019, featuring courses from @PartnersWntd, @Trituns, @success_hacker and more. okt.to/kBuSTb
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When it comes to #CustomerSuccess fails in my day-to-day life, I usually chalk it up to "everyone has a bad day", but today I had an experience where a company hit rock bottom and just kept on digging...definitely got me off the fence about writing a CS Fails section in the blog.
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Nominations are now open for the 3rd annual Customer Success Innovator of the Year award. The top three finalists will receive a complimentary pass to the 2019 CS100 Summit, the premier event for customer success executives and leaders. hubs.ly/H0jgzJZ0
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Todd Eby retweeted
ESG (@ESGsuccess) profile picture
ESG@ESGsuccess29 May 2019
All of our Virtual customer success managers (vCSMs) are Customer Success Certified and backed by ESG’s 17 years of knowledge and experience. bit.ly/2IByHuD #leadership #CustomerSuccessasaService #CustomerSuccess #CSaaS
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Todd Eby retweeted
ESG (@ESGsuccess) profile picture
ESG@ESGsuccess31 May 2019
Why join us at @success_hacker's CSM Foundations #CustomerSuccess Training Workshop? Because it’s time to take your #career to the next level. Obtain your SuccessCOACHING Level 1 Certification, network with other pros, and more. Register here: bit.ly/2XYBf9X
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Thinking about taking a job in Customer Success? Here's why you should - Brooke Goodbary brooke.land/customer-success… #customersuccess
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The big winner of our #Pulse19 @success_hacker onesie giveaway is Jennifer Chiang of Yup! 🎉 We're also sending IR Unicorn shirts to: Chantz Oliver from Emailage, Daniel Zaturansky from Powtoon, Cristi Bennett from Microsoft and Brian Power from Dataiku. #customersuccess
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In remembrance for those who served so honorably. 🇺🇸
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Ok, ok...@hapapower, because you’re calling me out I’m going to give you the shot you’re asking for and I’ll throw on the onesie at #pulse2019...BUT you have to come over to our booth and get a picture with me! 🙀
Image from Todd Eby (@toddceby)
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@hapapower missed you at the booth yesterday for your chance at onesie shot! Good news, I brought one home with me for the next show. 🤗
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Headed in for the final day of #Pulse19 - looking forward to actually having a little free time to see a couple of my favorite speakers 👉 @guilhermelopes & @hapapower rock the stage. #CustomerSuccess
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