
SuccessCOACHING is reinventing the #CustomerSuccess training experience for CS Leaders, Customer Success Managers, and aspiring CSMs.
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Joined November 2015
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In this month’s CS Mastermind, hosts Andrew Marks and Kristi Faltorusso, along with a panel of industry leaders already getting measurable results from AI, will share what they've learned firsthand.
📅 Wed, October 21, 2026
⏰ 11am PT/ 2pm ET
Link in the comments ⬇️
See you Wednesday: successcoaching.co/events/oc…
Grow your skills w/ AI Fluency for CS 🎉
Chances are you're already using AI for your work. But is what you're sending actually holding up under scrutiny?
If your AI use has been more gut feel than method, this is the month to change that.
Link in the comments 👇
Learn how to use AI reliably: successcoaching.co/ai-for-cu…
In October’s CS Mastermind, hosts Andrew Marks and Kristi Faltorusso, along with a panel of industry leaders already getting measurable results from AI, will share what they've learned firsthand.
📅 October 21, 2026
⏰11am PT / 2pm ET
Link in the comments ⬇️
Nominations for the 2026 CS Thought Leadership Awards are officially closed. Thank you to everyone who took the time to recognize the people and resources that make this community better.
📅 Voting opens Friday, 10/23 at 9:00 AM PT.
successcoa.ch/47gP09C
🚨NOMINATIONS CLOSING FOR THE CS THOUGHT LEADERSHIP AWARDS 🚨
This is your LAST CHANCE to recognize the people and resources that have genuinely moved this profession forward this year.
Nominations close TODAY, OCTOBER 12 at NOON: successcoa.ch/4s1TGcY
Nominations for the CS Thought Leadership Awards close tomorrow @ noon PT!
You can nominate in any of these categories:
🏆 Top 25 CS Influencers
🤝 Community Builder
🧭 Independent Voice
🌟 Rising Star
🎬 Content Creator
👤 CS Leader
Submit your nominations before 10/12.
Make your nominations today: successcoaching.co/cs-awards
The Nominations for CS Thought Leadership Awards close in 🚨 3 DAYS! 🚨
Have you submitted your nominations yet?
Someone in CS raised the bar this year. You saw how hard they worked. Why not give them a shoutout?
Nominations close THIS MONDAY, 10/12.
Link in the comments ⬇️
Make your nominations here: successcoaching.co/cs-awards
Nominations for the CS Thought Leadership Awards close 10/12!
Do I have to fill out everything?
Nope. Skip to what you know best. 📚
Can I nominate the same person in more than 1 category?
Yes, overachievers are welcome. 🌟
Can I nominate myself?
Sure. We won't tell. 🤐
Ready? Make your nominations here: successcoaching.co/cs-awards (successcoaching.co/cs-awards)
This year the CS Thought Leadership Awards recognize resources as well as people, which means you can nominate the podcast, newsletter, community, tool, or event you'd be lost without.
Submit your nominations at the link in the comments before 10/12.
Nominations for the CS Thought Leadership Awards are open 🎉
Here's how to participate:
Oct 1–12: Nominations are open
Oct 13–22: Nominees are evaluated by the SuccessCOACHING team
Oct 23–31: Community Voting is Open
Nov 10: Winners Announced
Link in comments below 👇
Get more information and submit your nominations here: successcoaching.co/cs-though…
🌟 Live CS Mastermind 🌟
Tune in on October 21 at 11am PT/ 2pm ET as a panel of industry leaders discusses how to use AI tools to solve real business challenges and how to leverage them for maximum impact.
Register through the link in the comments ⬇️
Register here: successcoaching.co/events/oc…
Someone in Customer Success raised the bar this year. Who was it? 🌟
Nominations for the 2026 CS Thought Leadership Awards are open now, with a new format and more categories than ever!
Make your nominations before October 12.
Link in the comments below
Make your nominations here: successcoaching.co/cs-awards











