SuccessCOACHING is reinventing the #CustomerSuccess training experience for CS Leaders, Customer Success Managers, and aspiring CSMs.

San Francisco, CA
Joined November 2015
In this month’s CS Mastermind, hosts Andrew Marks and Kristi Faltorusso, along with a panel of industry leaders already getting measurable results from AI, will share what they've learned firsthand. 📅 Wed, October 21, 2026 ⏰ 11am PT/ 2pm ET Link in the comments ⬇️
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Grow your skills w/ AI Fluency for CS 🎉 Chances are you're already using AI for your work. But is what you're sending actually holding up under scrutiny? If your AI use has been more gut feel than method, this is the month to change that.  Link in the comments 👇
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In October’s CS Mastermind, hosts Andrew Marks and Kristi Faltorusso, along with a panel of industry leaders already getting measurable results from AI, will share what they've learned firsthand. 📅 October 21, 2026 ⏰11am PT / 2pm ET Link in the comments ⬇️
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Nominations for the 2026 CS Thought Leadership Awards are officially closed. Thank you to everyone who took the time to recognize the people and resources that make this community better. 📅 Voting opens Friday, 10/23 at 9:00 AM PT. successcoa.ch/47gP09C
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🚨NOMINATIONS CLOSING FOR THE CS THOUGHT LEADERSHIP AWARDS 🚨 This is your LAST CHANCE to recognize the people and resources that have genuinely moved this profession forward this year. Nominations close TODAY, OCTOBER 12 at NOON: successcoa.ch/4s1TGcY
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Nominations for the CS Thought Leadership Awards close tomorrow @ noon PT! You can nominate in any of these categories: 🏆 Top 25 CS Influencers 🤝 Community Builder 🧭 Independent Voice 🌟 Rising Star 🎬 Content Creator 👤 CS Leader Submit your nominations before 10/12.
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The Nominations for CS Thought Leadership Awards close in 🚨 3 DAYS! 🚨 Have you submitted your nominations yet? Someone in CS raised the bar this year. You saw how hard they worked. Why not give them a shoutout? Nominations close THIS MONDAY, 10/12. Link in the comments ⬇️
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Nominations for the CS Thought Leadership Awards close 10/12! Do I have to fill out everything? Nope. Skip to what you know best. 📚 Can I nominate the same person in more than 1 category? Yes, overachievers are welcome. 🌟 Can I nominate myself? Sure. We won't tell. 🤐
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This year the CS Thought Leadership Awards recognize resources as well as people, which means you can nominate the podcast, newsletter, community, tool, or event you'd be lost without.  Submit your nominations at the link in the comments before 10/12.
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Nominations for the CS Thought Leadership Awards are open 🎉 Here's how to participate: Oct 1–12: Nominations are open Oct 13–22: Nominees are evaluated by the SuccessCOACHING team Oct 23–31: Community Voting is Open Nov 10: Winners Announced Link in comments below 👇
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🌟 Live CS Mastermind 🌟 Tune in on October 21 at 11am PT/ 2pm ET as a panel of industry leaders discusses how to use AI tools to solve real business challenges and how to leverage them for maximum impact. Register through the link in the comments ⬇️
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Someone in Customer Success raised the bar this year. Who was it? 🌟 Nominations for the 2026 CS Thought Leadership Awards are open now, with a new format and more categories than ever! Make your nominations before October 12. Link in the comments below
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