A more varied workforce doesn’t just need more rewards. It needs more relevant ways to use them. Heading into 2027, breadth, flexibility and personalization will play a bigger role in how employees experience rewards. Read more: hubs.ly/Q04BM5BV0

Scaling employee rewards globally takes more than translating a platform. Organizations need locally relevant choices, reliable fulfillment, flexible tech, and cultural awareness. Read more: hubs.ly/Q04pwj5g0

Two critical PHP flaws patched Oct 21. Unauthenticated code execution. This sits under the app, not in it. A booking site is still exposed if the runtime isn’t patched. Risk in travel isn’t the reservation platform. It’s the microsites nobody inventories. hubs.ly/Q04BZ8-r0

An hour until your flight, a 30-minute wait for the lounge 🛋️ Jessica Steinberg asks: if everybody has access to the lounge, is it really access to a lounge? 🎧️ switchfly.com/podcast #LoungeAccess #TravelLoyalty #LoyaltyPrograms #AirlineLoyalty #PremiumTravel

Airline packaging is evolving far beyond product bundling. For those planning for 2027, 4 capabilities are emerging: agentic AI, machine-readable offers, loyalty-aware pricing, and margin-aware offer construction. See what’s changing and why it matters: hubs.ly/Q04zDDG10

What is unmet travel demand worth to your loyalty program? Put your own numbers to the test with the worksheet in our new report. Get it now: hubs.ly/Q04ywkWL0

Airlines keep making premium more accessible, but exclusivity doesn’t scale forever. If everybody’s premium, is there really a premium? Rachel Satow explains 💺 🎧️ switchfly.com/podcast #PremiumTravel #AirlineRevenue #AirlineIndustry #TravelLoyalty #RevenueStrategy

A dynamic packaging platform may perform well in an average week. The test comes when a flash sale, route launch, or holiday rush sends demand soaring. See what airlines need to stay peak-ready: hubs.ly/Q04pMRhb0

Premium used to mean scarce. Now it’s everywhere ✈️ Rachel Satow and Jessica Steinberg unpack what sets an airline apart once premium stops being a differentiator. 🎧️ switchfly.com/podcast #PremiumTravel #AirlineIndustry #CustomerExperience #TravelLoyalty #AirlineLoyalty

You don't have to own every link in your rewards program, but you do have to govern the chain. The first step is to document who owns what. Any gap is where cardholders will feel it. 🔗 switchfly.com/podcast

Your loyalty program is issuing its own currency, and currencies follow real-world economics. Ian Andersen explains why devaluing points without clear communication costs you cardholder trust. 🎧️ switchfly.com/podcast

Thousands of reward options don’t necessarily mean employees have the right ways to redeem. Our latest blog looks at how stronger redemption paths, including travel, can help rewards platforms serve employees across a wider range of point balances. hubs.ly/Q04zn62w0

One branded rewards experience, many partners behind it. When a trip goes wrong and cardholders don't know who to call, they blame the brand on the card. Rachel Satow explains why. 🎧️ switchfly.com/podcast

Peak travel periods can drive engagement, but they can also put loyalty programs, inventory, and support teams under pressure. The key is anticipating the demand before it arrives. Read more: hubs.ly/Q04p9ZDb0

On the latest Travel Buddy episode, Rachel Satow and Ian Andersen unpack the cardholder trust chain: the five links where travel rewards earn loyalty or lose it, and why cardholders only ever see your brand. 🎧️ switchfly.com/podcast

Customer retention metrics should do more than fill a dashboard. They should help loyalty teams act. Explore how loyalty leaders can move from retention reporting to retention strategy: hubs.ly/Q04l5zvF0

A travel rewards program that works for 100,000 members may not be ready for millions. As financial services loyalty programs grow, redemption friction, generic offers, and strained infrastructure can start to limit performance. Read more: hubs.ly/Q04nPNmv0

Travel marketers don’t need to abandon the fundamentals because of AI, but they should rethink how travelers discover brands, evaluate offers, and build confidence before booking. Read more: hubs.ly/Q04mJky60

Day 2 of #LOMA2026 is underway! The Switchfly team is back at booth #G2 and ready for another day of conversations around loyalty, rewards, and where travel fits into the mix. Come say hello, grab some swag, and see us before the event wraps up! 👋

If nearly two out of three members are searching for travel, where are they booking? In our Loyalty Revenue Leakage Report, 63.3% of users from programs we analyzed searched for travel when it was available. Are you participating in the transaction? hubs.ly/Q04ywkh90