Email Ticketing App for Collaborative Teams - https://xitter.cf/t.co/efnbmzFhot. Now offering Knowledge Base & Customer Portal!

Round the World
Joined July 2010
SupportBee retweeted
Good code is not an abstract concept. What is the cost of change in the system? Good code minimizes it and keeps it O(1), ideally. Let's not pretend otherwise to justify AI slop.
Even when humans were reading all of the code, we still had no definition of what good code was. So much energy has been expended in a futile attempt to define that. Does it work? Yes... Do the tests pass? Yes... Can another person easily modify it? Yes... Then why is it bad? Because it doesn't adhere to the Liskov Substitution Principle. 😡
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SupportBee retweeted
I've always been fascinated by Rich text editors and puzzled by the lack of a solid cloud solution for such a massive market. Well, not anymore! Today, I dove into @tiptap_editor and whipped up this barebones PoC with collaborative editing in just over an hour! – at Barcelona, Spain
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The code for all our JS SDKs is now on Github, thanks to @JosueMontano10. We’d love any feedback, RTs, and likes! Thanks so much :)
MagicBell is the notification inbox for products. Starting today, the code of our frontend SDKs is available on Github! All of them feature * Full Typescript support * Extensive test coverage * Great documentation. Let’s introduce them to you in this thread 👇🏾 (1/5)
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SupportBee retweeted
Meet the world's fastest-growing bootstrapped startups: bitlist.io/bootstrapped-star… Featuring: @We_Trade_HQ @CompliceGoals @BeaverAddons @supportbee @ScrapingBee @_FinancialCents @thechurchco @az_labels @ClosetTools @PPelementor & many more!
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I am doing a AMA (ask me anything) on @IndieHackers - indiehackers.com/post/ama-i-…. Come ask me anything you’d like about @supportbee, @magicbell_io or about being a #transgender founder in Tech.
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The new @magicbell_io looks great in @supportbee! #saas #notifications #inbox. Get your MagicBell at magicbell.io
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In August 2020, we delivered over 1 million notifications, taking the total number of notifications delivered to over 5 million! #SaaS #growth #devtools
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SupportBee retweeted
I am a big fan of @NathanLatka and it was an honor to be a guest on his show. I got to share our story, metrics, and plans for the future of @supportbee. Find the episode at spoti.fi/2C1UYQL and subscribe to his podcast at bit.ly/2DwLNIl #bootstraped #saas
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Over the last few years @supportbee has been a fully remote team. This hasn’t stopped me from cultivating some great friendships at work. In this post @janeathon talks about how office friendships impact remote work culture - bit.ly/337Jjej #remotework
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Great to see my Customer Service Summit West included on @supportbee's list of best Customer Support and Care Conferences to attend in 2020! To celebrate I am giving out 10 free upgrade codes! Enter '5093VIPUPGRADE' at checkout, to receive VIP upgrade.
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SupportBee retweeted
Replying to @supportbee
@supportbee Great product guys, we love it :) 🍻
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SupportBee retweeted
Highly recommend @SupportBee’s Help Desk free plan (@helpscout dumped us from their free plan and converted to paid) to deliver great customer service to our users. It has everything we need and beats @helpscout hands down! youtu.be/azhPFUCgTmQ supportbee.com/
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I am very glad I found a good and affordable ticketing system for my website. I am using Support Bee now for my company @Domino_Design : supportbee.com/ It works to great satisfaction.
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Thank you @supportbee for your excellent customer service supportbee.com
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Hey what's up! Ik gebruik een leuke nieuw service supportbee.com/ als klanten een berichtje na willen laten op mijn site... bevalt goed!
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Are you a startup with low support volumes? SupportBee’s free plan is a great option!: supportbee.com/groovehq-alte… #helpdesk #startups
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SupportBee retweeted
That awesome moment when you're looking for something & your friend has blogged abt the solution. Thnx @supportbee developers.supportbee.com/bl…
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Interviewed @unamashana to know how @supportbee helps manage all your customer support emails efficiently siftery.com/stories/manage-a…
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Thank you @supportbee for your excellent customer service supportbee.com
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How this single controller shielded our Rails app from Tuesday's Amazon S3 outage developers.supportbee.com/bl… #rails #S3
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