@supportbee

Email Ticketing App for Collaborative Teams - https://xitter.cf/t.co/efnbmzFhot. Now offering Knowledge Base & Customer Portal!

 Round the World
supportbee.com
Joined July 2010
  • Tweets1.5K
  • Following54
  • Followers648
52Media
Join our partner program and earn a commission for customer referrals - 20% of every transaction for the first year! supportbee.partnerstack.com/ In collaboration with @partnerstack
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A (sponsored) review of SupportBee by Kris The Entrepreneur - youtube.com/watch?v=Kge4WZfw…

The Simple Help Desk for Small Businesses (SupportBee Tutorial +...

Sponsored by SupportBee. Thanks to SupportBee for sponsoring this v...

youtube.com
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SupportBee retweeted
Hana Mohan
@unamashanaSep 18
Good code is not an abstract concept. What is the cost of change in the system? Good code minimizes it and keeps it O(1), ideally. Let's not pretend otherwise to justify AI slop.
Taylor Otwell
@taylorotwellSep 17
Even when humans were reading all of the code, we still had no definition of what good code was. So much energy has been expended in a futile attempt to define that. Does it work? Yes... Do the tests pass? Yes... Can another person easily modify it? Yes... Then why is it bad? Because it doesn't adhere to the Liskov Substitution Principle. 😡
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A great read on why @encyroinc picked SupportBee as their help desk software - encyro.com/blog/encyro-suppo…

What We Learned Evaluating Helpdesk Software as a Small Business - Encyro, Inc.

Choosing a helpdesk is easy. Living with it for years is the real test. Here's what we learned after using the same platform since 2023.

encyro.com
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Stop forwarding customer support emails to your team for resolution. To consistently deliver exceptional customer service, use a collaborative team inbox! @unamashana
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Use the new @linear integration to send customer ticketts to Linear in just a few clicks! linear.app/integrations/supp… #customerservice #collaboration
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... and we misspelled tickets! We'll let this one be for eternity.
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Learn how to craft effective canned responses that enhance your communication skills. Read the article for practical tips and improve your messaging today. supportbee.com/blog/top-15-c…

30 Customer Service Response Templates (Canned Replies)

30 customer service response templates to copy and paste. Ready-to-use examples for greetings, complaints, refunds, technical support, escalations, and more.

supportbee.com
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💡 Great customer service starts with the right tools. From live chat to CRM & social media—here are 50 must-have tools to improve support efficiency: supportbee.com/blog/best-cus… #CustomerSuccess #CXTools #SupportTech #CustomerSupport
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CRM software can increase sales by 30% and boost productivity by 34%—but only if you use it effectively. 🚀 Discover the key types of CRM, their benefits, and how to align them with your business goals: supportbee.com/blog/ultimate… #CRM #CustomerExperience #Sales #CRMStrategy
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Did you know 63% of customers will switch brands after just ONE bad support experience? 😨 Learn how to turn complaints into loyalty with these 7 strategies. 🔗 Read more in our updated post: supportbee.com/blog/ways-cus… #CustomerExperience #CX #CustomerService
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78% of customers will stick with a company that handles complaints well. Here are 6 email reply examples to help you win back your customers. supportbee.com/blog/examples… #CustomerSatisfaction #CustomerService #EmailSupport
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Drowning in a cluttered inbox? Take control with these simple Gmail automation tips! From filters to canned responses, learn how to boost your productivity today. vist.ly/3mnbpts #EmailManagement #GmailProductivity #Automation
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Google Docs vs Office 365: Which one is right for your team? Our latest guide compares features, pricing, and collaboration tools to help you make the best choice. vist.ly/3mnayrk #GoogleDocs #Office365 #Microsoft365 #Collaboration

Google Docs vs Microsoft Word & Office 365: 2026 Comparison

Google Docs vs Microsoft Word and Office 365 in 2026: which is cheaper, better for teams, stronger on AI, and how Word compatibility actually works.

supportbee.com
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Tired of bouncing between Gmail accounts? Learn how to view all your emails in one inbox and boost productivity in a few simple steps. vist.ly/3mnayrh #EmailManagement #GmailTips
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Struggling with email transparency across your team? Learn how to create a shared mailbox in #GoogleWorkspace for better communication (plus a better alternative for seamless team email management). vist.ly/3mnayri #GoogleWorkspaceTips #EmailTips #TeamCollaboration

How to Create a Shared Mailbox in Google Workspace

Google Workspace has no native shared mailbox. Here are 3 ways to create one -- Gmail delegation, Collaborative Inbox, and shared inbox tools.

supportbee.com
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Did you know you can create a shared inbox in Gmail without sharing your password? Discover how to set it up here (plus a better alternative!): vist.ly/3mnayre #GmailTips #Productivity #TeamCollaboration
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🔍 New in SupportBee: Advanced search now suggests users as you type! Quickly find names or emails, or hit “Enter” to keep using your usual keyword search. Plus, keep using field-specific searches, exact phrases, and “AND”/“OR” for precise results. #SupportBee #Update
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Want to manage all your Gmail accounts from one place? Check out our guide on how to forward emails, import contacts, and merge calendars. vist.ly/3mjcnt8 #GmailTips #Productivity #EmailManagement

How To See All Your Gmail Inboxes in One Place

Stop logging in and out of Gmail. See every account in one inbox - one method for the mobile app, one for desktop. Clear step-by-step guide.

supportbee.com
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Struggling with team email management? Learn how to use #GoogleGroups as a collaborative inbox to keep communication organized and on track. vist.ly/3mj92fb #Teamwork #Productivity #GoogleTips
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