Hey @Nordstrom, I just tried to elect autopay for my store credit card, and paying my statement balance wasn’t an option. Why not? All other cards have it. Is it because not paying the statement balance every month guarantees you interest?

OMG @ramit today a Fidelity broker looked at my index funds & told me that if they had actively managed my portfolio over the last decade it would have risen 15% a year, net of fees. Bc of you I know the tricks they play to get those figures and I didn’t fall for it

Disappointed in you @united. You notified me that my bag was arriving on a later flight. I went home, and when I arranged for bag delivery, I was told you made a mistake and the bag is at the airport. You won’t deliver it bc of your mistake. I have to drive 30 miles. Not okay

Thank you @united for upgrading me to Polaris! What a wonderful surprise on such a long trip. Truly a treat

Thank you @united for holding my flight to Lima when my SFO-IAH flight was so delayed, and for upgrading me to premium plus. What a great experience! #CustomerExperience

Thank you @toprank for the mention!

Tsk tsk tsk @nytimes—at @FortuneMagazine my editor would never have let me list “cardiac arrest” as the #juliepowell cause of death. “Everybody dies of cardiac arrest!” he said. “What CAUSED the cardiac arrest?” RIP nytimes.com/2022/11/01/dinin…

I confess that over the years I've turned into a #twitter lurker, but @LKhere's new book Tweet This! has reenergized me. Check out this excerpt from her virtual book party--it's a mini master class youtube.com/watch?v=NEuDYIdL… #book

If you're trying to figure out what's next in #contentmarketing, this list is a great place to start. Thank you @CMIContent for including me. 100+ Content Marketing Trends and Predictions for Success in 2022 - Content Marketing Institute contentmarketinginstitute.co…

How come the publications I don’t subscribe to can count exactly how many free articles I’ve read no matter what device I used to read them, but the publications I subscribe to can’t remember I’m a subscriber no matter how many devices I’ve used to sign in? #DigitalMedia

Thank you @united social media customer service team for the quick turn on solving my ticket issue! #customerservice

Who’da thunk there could be a framework for consistently coming up with great ideas? @CarlaJohnson, that’s who. My content conference gal pal has a great new book out: #REThinkInnovation. Give it a read! rethinkinnovationbook.com/#e…… #contentpstrategy

Thank you @leeodden @Demandbase for inviting me to weigh in on this subject! #abm #marketing

Help @autodesk win a #Webbys for our brand journalism site Redshift--we're in 5th place and we need your votes to WIN People's Voice!: vote.webbyawards.com/PublicV… /

Thank you @setlinger!