In my own small way, trying to help clear the fog around Customer Experience. Dad of two rowers ; walker of one dog. Views and opinions my own.
Henley-on-Thames, England
Joined January 2009
- Tweets616
- Following151
- Followers209
- Likes240
Simon Miles retweeted
Watching Johnson. This is despicable. Parents all over this country have abided by the lockdown rules, even while ill themselves. Hundreds of thousands managed toddlers while shut up inside cramped accommodation, purely for the common good AS THE GOVERNMENT TOLD THEM TO DO.
Simon Miles retweeted
If we're on a Zoom call, I don't care if your kids are in the frame, having a meltdown in the background, or are sitting in your lap playing with your keyboard. I get it. The fact that you're continuing to work is a minor miracle. Just do your thing.
Simon Miles retweeted
It breaks my heart 💔 that we’ve had to cancel #ZendeskRelate, but it was the right thing to do for our attendees and employees. Just know that we love you all and we will come back with something amazing! – at Miami Beach, FL
Zendesk has been evaluating the evolution of the COVID-19 (coronavirus) situation and we’ve made the difficult decision to cancel #ZendeskRelate 2020. We're working on the best way to bring you all the great content planned for Relate so please stay tuned. zendeskrelate.com/health/
Simon Miles retweeted
Congratulations to our customers who made the list of top 10 brands with the strongest advocates, according to a recent @YouGov survey. 🎉zdsk.co/3397CVE
Simon Miles retweeted
The #FTView: Boris Johnson’s suspension of parliament is an affront to democracy. MPs should pass a vote of no confidence in the government and trigger a general election ft.com/content/9dbc7852-c9b2…
Simon Miles retweeted
Zendesk CEO: How customer expectations have change the past decade cnbc.com/video/2019/05/16/ze… "It seems like everyone's at a disadvantage if they don't use Zendesk”, according to Mr Jim Cramer.
Simon Miles retweeted
Thanks to all our fantastic @Zendesk EMEA Partners, Employees and Customers, including @TransferWise, @newlook, @Childrensalon, @Utiligroup, @mytaxiuk and Hype @BancaSella for such a great and memorable Q4 and 2018! We could not have done it without you!! Thank you.
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Simon Miles retweeted
What’s open, flexible, built on AWS, and named after the great fiery ball of heat and light that gives us all life? :) Meet @Zendesk’s awesome new Sunshine platform, announced today at #ZendeskRelate. #CRM #CX #customerexperience techcrunch.com/2018/11/13/ze…
Simon Miles retweeted
Our big news @Zendesk at #FutureofCX today in London!! businesswire.com/news/home/2… – at City of London, London
Simon Miles retweeted
Knock, knock. It’s your customers and they want #omnichannel support. zdsk.co/2saXLBo
Simon Miles retweeted
Huge thanks to fantastic customers and friends like @Ryanair, @JDSports, @conradgermany and @Nexway and massive congratulations to our European employees and partners for an outstanding (and meaningful) @Zendesk Q4 and 2017! xitter.cf/mikkelsvane/status/961… – at Hillingdon, London
Simon Miles retweeted
We’re brewing up new concoctions at Zendesk—like faster, more intelligent ways for you to chat, message, and support your customers. zdsk.co/2ndPDOa
Simon Miles retweeted
Superb Q3 in EMEA. Thanks to the wonderful @Zendesk team and fantastic customers like @firstutility, @adyen and @Merlin_HR for this result! xitter.cf/mikkelsvane/status/925…
Simon Miles retweeted
Real detail on how, and why, our customers have achieved over 100% per annum ROI with @zendesk: zendesk.com/company/press/in…
Simon Miles retweeted
You'd rather have a tooth pulled at the DMV than endure a major software change. 5 ways to ease your mind: zdsk.co/2rnOxND
Simon Miles retweeted
@Zendesk moved higher in ability to execute and further in completeness of vision in new @Gartner_inc CEC MQ. 100,000+ customers agree! xitter.cf/zendesk/status/8622382…
Nobody puts Zendesk in a corner. We've made moves on the 2017 @Gartner_inc CEC Magic Quadrant. zdsk.co/2q1rWZ7
Simon Miles retweeted
We're excited to welcome the @outboundio team to the Zendesk family. zdsk.co/2qK8XiU
