@_mameadji We understand why that feels frustrating. Sendwave’s transfer routes depend on local regulations and availability, but we appreciate you calling this out and will share your feedback with our team. 💙

Hi Madiorndia27017, we’re sorry to hear about it. Please make sure the app is updated. If that doesn't work, uninstalling and reinstalling the app can work. Read more at sendwave.com/blog/product/tr…

@c_farmer22 Hi! We have already responded to your DM. Please check. Thank you!

@ndiogouh Bonjour, désolé pour cette difficulté ! Envoyez-nous un DM avec l’adresse e-mail associée à votre compte et nous vous aiderons à y accéder. Ne partagez aucune information personnelle ici. 🙏

@MathLisa Hi MathLisa! Please know that we are not associated with Uber Support but you can send us a DM so we can help. Thanks!

@Sloblea Hi Sloblea! We are sorry that you have not gotten your funds back. Please send us a DM so we can get to it right away. Thanks!

@OwnxyT Hi @BoussoBalyyy, please be careful - the account above is NOT Sendwave! We will never ask for your password, SMS code, or bank details. For your safety, only engage with this official account or our in-app chat. We’re here to help!

@osiiris__ On est désolés que votre expérience vous ait autant déçu. Pouvez-vous nous écrire en DM avec les détails de votre situation ? On fera le nécessaire pour vous aider. 🙏🏽

@BoussoBalyyy Bonjour BoussoBalyyy, merci de nous avoir contactés ici. Veuillez nous envoyer un message privé avec l'adresse e-mail associée à votre compte afin que nous puissions vérifier. Merci, Kristine.

@Sheegfhe We’re sorry your money hasn’t arrived and that this keeps happening. Please DM us your transaction reference and the email or phone number on your account so we can investigate and help. Please don’t share personal details here.

@SmillHenrick Hi, we have sent you a DM. Thanks

@SmillHenrick Hi SmillHenrick, kindly send us a DM with details, so we can look into your concern and help. Thanks

@SmillHenrick Hi, please be careful - the account above is NOT Sendwave! We will never ask for your password, SMS code, or bank details. For your safety, only engage with this official account or our in-app chat.

@Prez_Aya42 Hi Prez_Aya42. thank you for sharing your thoughts with us. We deeply value our users and are fully committed to continuing to provide a reliable, secure, and low-cost way to send. If you have questions, send us a DM.

@SmillHenrick Hi SmillHenrick! We would love to help. Please send us a DM so we can check. Thanks!

@kilyalove221 Bonjour, vraiment désolé pour la gêne — ce n'est pas l'expérience que nous voulons. Merci pour votre patience. Pouvez-vous nous envoyer en DM votre nom complet et l'adresse e‑mail liée au compte ? On va escalader le dossier et revenir v

@ElementCXadim Hi! Sorry to hear that. We'd like to look into this further to get this sorted. Please send us a DM with your account information so we can better assist you. We're here to help!

Hi! We'd like to look into this further. Could you send us a DM with your account information for us to check this? Thanks!

@gforgina__ Hi there! We completely understand how important this is to you, and we're so sorry for the delay. We’ve just replied to your DM—please check your inbox! 💙

@gforgina__ We're really sorry to hear this — that's not the experience we want. Please DM us your email/phone and a brief description (or a transaction ID if you have one) so we can investigate and make it right. Thank you for letting us know. 🙏