Dear Delhi, Think before you bring in a dog, think 100x more than you’d for a human kid, & only then have one come home. And then if an unforeseen scenario you can’t take care, leave everything and find them a better home first, then go about life. Please 🙏🏼 Thank you 🐕

ALL IN.

Health Insurance is the worst category to exist. Went through similar episode many years back, each ₹₹ meant much, I’d regularly paid premium on a policy sold by Citibank / owned by Royal Sundaram. They didn’t come through. Reached Citibank India CEO then, senior execs, wrote dozens of emails, tried contacts, nobody gave a damn. The guy / “wealth manager” who’d told me to “trust me bro” rebutted. Sued them. Won after 4 yrs ~ earlier this year. Somehow didn’t get myself to take a health insurance product again after that. Rather save for that rainy day.

Leverage Edu welcomed 100 more Leveragians to Ownership last week 💰 🪎 That, takes it to 23% of our company building this on-steroids rocketship as OWNERS! And it ain’t random paper before you dismiss it like that, @leverageedu has already done 2 ESOP buyback events, & is in the middle of doing the 3rd one in next few weeks to come (yea! 💯) Huge thank you again, to dear friend / elder brother / early LE investor, @warikoo, for making this SO SPECIAL FOR US 🙏🏼👊🏽 … I din realise even I needed to be in your audience and it’d been long, always so damn energising! Building and growing fast while every headwind that can hit you, actually does, is not a mean feat but this team did it. Being category-creators, which means you are building ahead of systems built by sovereign nations themselves, is brutal hard, because our customers are dealing with their lives here. Growing yourself, investing in others while all this cyclone presides through, tests the best of the best. And that, are Leveragians! With this, we also embark on what is going to be the hardest leg of our journey so far. These next 12-15-18 months. Like always, it was important to explicitly call out that “Leverage Edu isn’t for everyone” .. don’t expect balance here, don’t expect only praises showered & mistakes not pointed out here, don’t for ever a moment confuse anything above ethics and customer obsession .. all of that, with a shimmer of hope that one day it will all make sense, with the occasional delightful gestures by customers whose lives we are able to change ♥️✌🏼 All I’d say now is .. LADIES & GENTLEMEN, YOU ARE “STILL” NOT READY FOR THIS 🔥 💥

Leverage Edu works with hundreds of thousands of students now, across the world. Every day, what makes me brighter ☀️ is public appreciation across different platforms, private DMs, emails, and what tears is up is the few brickbats once every while. It’s a difficult business to be in, since we don’t control everything. There are universities on the other side, regulators, immigration authorities, archaic systems that need a lot of navigation, so on, endless list. Last night we had someone take us to the cleaners as they couldn’t get a regulatory appointment governed by Govt of Italy. We did what we could from here. We asked our now-in-thousands @leverageedu alums in Italy for help. We wrote to two different Govt’s. Yet. It’s also understandable, we don’t condemn any of those brickbats, know they are not coming from a bad place but a circumstance. Maybe the LE Coach could have done something better, faster, pulled some fast trick out of bag, or whatever it would have taken. We get it. We get it all. More than often. Infact I say that with absolute confidence that we get it “more right” than anyone in the world today in this business. And we do it with a culture dripping in empathy, where I take it as a personal mission to remind 1200 colleagues that being #StudentFirst is everything for us, and will be always! HENCE, to receive this, this beautiful letter on a letterhead, from a person as decorated as a Wing Commander is, means so much for all of us. It lifts our spirits. It feels like tailwinds. It lets us look up soaring skies. It makes us, breathe 💙🙏🏼