Business coach for PT, OT & SLP clinic owners. PT for 30 years, built and sold my own practice.

Atlanta, GA
Joined September 2009
Ron Tester | Coach for PT, OT & SLP owners retweeted
Ge Bai
@GeBaiDCOct 12
New study in @JAMAHealthForum: Profitability of Nonprofit and For-Profit Ambulatory Surgery Centers jamanetwork.com/journals/jam… h/t Elizabeth Plummer & Kahler Doyle @JHUCarey @JohnsHopkinsSPH @NeeleySchoolTCU
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Ron Tester | Coach for PT, OT & SLP owners retweeted
I was standing behind a guy at the pharmacy counter on a Friday at 5:15 PM. He was trying to pick up daily heart medication for his mother, who had just been discharged from the hospital that morning. The technician scanned the bottle, frowned at the screen, and said: "Your insurance rejected the claim. It says 'Prior Authorization Required.'" The guy said, "She’s been on this exact prescription for four years. The cardiologist literally signed her discharge orders three hours ago." The tech sighed: "Their insurance software ran an automated formulary update on the first of the month. The algorithm flags maintenance drugs to see if the doctor will switch to a cheaper tier. Her doctor has to submit a formal electronic appeal." "The doctor's office closed at 5:00 PM," the guy said, his voice shaking. "It’s Friday. She will run out of medication by tomorrow morning." The tech looked down and whispered: "You can pay out-of-pocket cash for a three-day emergency supply." An automated algorithm denied an elderly woman’s heart medication at 5:01 PM before a weekend, banking entirely on the chance that the family gives up and covers the cost out of pocket. It’s not administrative red tape. It’s calculated financial extortion engineered into healthcare software.
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Ron Tester | Coach for PT, OT & SLP owners retweeted
Telling an eighty-year-old woman to "check the portal" for serious biopsy results is cruelty disguised as digital efficiency. My 82-year-old aunt had a lung biopsy done two weeks ago. The doctor told her they’d have the pathology report ready within five business days. Friday afternoon rolled around. No call. She dialed the clinic’s main desk, her voice shaking with anxiety. The receptionist cut her off before she could finish explaining: “Doctor doesn’t give results over the phone anymore. All lab findings are automatically released to your MyChart patient portal.” My aunt said, “Sweetheart, I don’t have a computer. I have a landline on my kitchen wall. Can the doctor just tell me if I have cancer?” The receptionist sighed into the receiver: “It’s hospital network policy. We can’t bypass the portal. You’ll have to have a family member create an account and view the file.” My aunt spent an entire seventy-two-hour weekend sitting in her recliner, gripping her reading glasses, convinced she was dying. I drove out to her house on Monday morning, set up a profile on my laptop, and pulled up the records. The result was benign. The pathology report had been uploaded four days earlier. A doctor spent three minutes clicking an upload button, and an elderly woman endured four days of sheer psychological terror because the hospital decided a phone call was too expensive. Since when did delivering medical news become a self-service task?
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Ron Tester | Coach for PT, OT & SLP owners retweeted
This is extremely dark
Hedgie
@HedgieMarketsSep 27
🦔The Blue Cross Blue Shield Association says insurers paid out nearly $1 billion more than usual from AI-assisted hospital documentation in 2024-2025. Hospitals use AI to scan records and find secondary diagnoses that human reviewers missed. More diagnoses means higher reimbursements. But treatment levels haven't gone up. BCBSA's SVP of data science said AI is "identifying more billable conditions, not sicker patients." Insurers now deploy their own AI to deny those same claims. Patients pay for both through higher premiums. My Take This might be the most American healthcare story I've ever read. Hospitals bought AI to find more things to bill for. Insurers bought AI to deny those bills. The technology cost money on each end and the tab went straight to patients through higher premiums. A billion dollars moved and no one got any healthier. The only thing that changed was the size of the invoices. Two sides of a trillion-dollar industry found a new tool to fight over the same pool of money and the person in the hospital bed pays for all of it. Premiums go up, denials go up, and the AI vendors collect from everyone. If you want to know who AI works for, stop reading the press releases and look at where the money goes. In healthcare it went straight into the billing department. Hedgie🤗
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Ron Tester | Coach for PT, OT & SLP owners retweeted
Washington's dream for healthcare (inspired by Nate Bargatze).
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Ron Tester | Coach for PT, OT & SLP owners retweeted
So… your friend has Parkinson’s. Harrison Ford and Michael J. Fox share advice on how best to be there for someone with Parkinson’s, from navigating changes in handwriting to staying connected and helping counter social isolation. Learn more about how you can help find a cure for Parkinson’s on our website. bit.ly/4xuz8M4
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Ron Tester | Coach for PT, OT & SLP owners retweeted
Be a reason someone marvels at the kindness in the world. Be the reason someone believes in the goodness of strangers. Be the reason someone remembers that people still stop, still help, still care. Multiple strangers. One lost earring. No obligation to help. Nothing to gain. And yet, they joined the search. Sometimes the smallest moments reveal the biggest truths about who we are. There is goodness all around. May we see it. May we join it. May we be it. op: @mainelyemma
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Ron Tester | Coach for PT, OT & SLP owners retweeted
US airlines- protected by law from foreign competition on domestic routes, bailed out twice by taxpayers since 2001- are using AI to squeeze even more money out of customers- Not to increase on-time stats. Not to improve experience. But to more efficiently screw customers!
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Ron Tester | Coach for PT, OT & SLP owners retweeted
Marc Thiessen
@marcthiessenAug 23
Hey @SecDuffy put a stop to this!
Hedgie
@HedgieMarketsAug 21
🦔Delta's CEO said AI will boost profits by 50% by setting a different ticket price for every passenger in real time. The airline uses an AI system called Fetcherr that generates a unique price for each shopping request. Delta told Congress last year it was not using personal data for individualized pricing. Its investor presentation described building toward offers for "you, the individual." Airlines are exempt from FTC pricing oversight. My Take This is what AI does for a company like Delta. It doesn't make your flight better or your bag show up faster. It watches how you shop and figures out the most you'll pay before you close the tab. Consumer Reports found Uber and Lyft charging 42% different prices for the same ride at the same time, and the House Oversight Committee found one case where two people got quoted $76 and $24 for the same trip. Delta is building the airline version of that, and every carrier will follow because the economics are too good to pass up. Walmart told us this week that families are choosing between gas and groceries at $4 a gallon. Delta's answer to those same families is an algorithm that squeezes them for every dollar they have left. Airlines are exempt from FTC pricing rules, state laws are preempted by federal deregulation, and the CEO told Congress one thing while telling investors another. When people ask me where the trillions going into AI actually end up, I think Delta just gave us one of the most honest answers we've gotten. Hedgie🤗
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Ron Tester | Coach for PT, OT & SLP owners retweeted
Reminder: the datacenter discourse is a documented psyop and they’re winning
Two reports from @SamLyman33 and @bitcoinpolicy document a coordinated foreign influence campaign against American AI — running through CCP state media, a Shanghai-based Marxist's nonprofit network, and foreign billionaire dark money that has funneled $2B+ into US advocacy infrastructure. AI doomerism isn't as organic as it looks.
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Ron Tester | Coach for PT, OT & SLP owners retweeted
The absence of an em-dash key on the standard keyboard is a disgrace of extraordinary proportions.
how do you even type an em dash?
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Ron Tester | Coach for PT, OT & SLP owners retweeted
If you haven’t ever seen this, watch it. It is devastating. Thing is, Milton was routinely this devastating in debates. Always with a smile. Only James Q Wison could rival him (in my acquaintance) for extemporaneous fluency.
En 1979, un presentador de TV le preguntó a Milton Friedman si no le daba vergüenza defender un sistema basado en la codicia. La respuesta se estudia hasta hoy: «—Cuando ves la mala distribución de la riqueza, tan pocos que tienen tanto y tantos que no tienen nada… ¿nunca has dudado del capitalismo, de si la codicia es una buena idea? —Primero dime: ¿conoces alguna sociedad que NO funcione con codicia? ¿Crees que Rusia no funciona con codicia? ¿Que China no? ¿Y qué es la codicia? Ninguno de nosotros es codicioso, claro. El codicioso siempre es el otro. Los grandes logros de la civilización no salieron de despachos del gobierno. Einstein no construyó su teoría por orden de un burócrata. Ford no revolucionó el automóvil así. Los únicos casos en la historia en los que las masas escaparon de la pobreza son aquellos donde hubo capitalismo y libre comercio. —Pero parece premiar la habilidad de manipular el sistema, no la virtud. —¿Y qué premia la virtud? ¿Crees que un comisario comunista premia la virtud? ¿Un Hitler? ¿Crees que los presidentes americanos eligen sus cargos por virtud… o por peso político? Dime: ¿dónde están esos ángeles que van a organizar la sociedad por nosotros? Yo ni siquiera confío en ti para hacerlo.»
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Ron Tester | Coach for PT, OT & SLP owners retweeted
"But a goal will not count if a player is offsides." "When is a player offsides?" "Whenever anything exciting happens."
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Ron Tester | Coach for PT, OT & SLP owners retweeted
I AM OFFICIALLY RESTARTING THE $1,000 TO $1,000,000 $SPX 2026 JUNE SUMMER CHALLENGE NEXT MONDAY! 💸🏖️ I’M GOING TO RESTART AND LET EVERYONE FOLLOW MY EXACT TRADES FOR COMPLETELY FREE IN A PRIVATE X GROUP CHAT! 🦅☀️ LIKE, REPOST, & COMMENT “$SPX” TO BE ADDED! ❤️‍🔥 YOU MUST BE FOLLOWING ME TO JOIN! ☢️
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Ron Tester | Coach for PT, OT & SLP owners retweeted
Never stop saying "dozen" and "half dozen". Never stop using the word you read in an old novella. Never stop using your regional jargon. Don't succumb to an internationalized English stripped of its whimsy and romanticism in the name of streamlining global commerce.
I don't understand the point of using the term "dozen". It means 12, so just say 12? It's even worse when people say or type "half a dozen". Just say 6 or six.
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Ron Tester | Coach for PT, OT & SLP owners retweeted
Peter Girnus 🦅
@gothburzMar 16
I am Sam Hazen, CEO of HCA Healthcare. The largest for-profit hospital system in the United States. One hundred and eighty-two hospitals. Twenty states. I oversee a spreadsheet called the chargemaster. It has 42,000 line items. Each line item is a price. The prices are not real. I need to be precise about that. They are not estimates. Not approximations. Not market rates. They are anchors. An anchor is a number you set high so that every negotiated discount feels like a victory. No relationship to cost. No relationship to value. A relationship to leverage. My team sets the anchors. That is the job. The price is correct. Take a drug. Keytruda. Immunotherapy. Treats sixteen types of cancer. The manufacturer charges approximately $11,000 per dose. That is the acquisition cost. What the hospital pays. My team enters it into the chargemaster. They do not enter $11,000. They enter $43,000. That is the gross charge. The gross charge is a fiction. No one pays it. No one is expected to pay it. The gross charge exists so that when Blue Cross negotiates a 68% discount, they pay $13,760, and the contract says "68% discount" and both parties feel the transaction was rigorous. A 68% discount on a fictional price produces a real price that is 25% above acquisition cost. That margin is where I live. My 2025 compensation was $26.5 million. Eighty percent of my bonus is tied to EBITDA. Earnings Before Interest, Taxes, Depreciation, and Amortization. It is also earnings before the patient opens the bill. Same dose of Keytruda at the hospital across town. Gross charge: $12,000. Blue Cross rate: $10,200. Same drug. Same dose. Same needle. Same cancer. Different spreadsheet. The CMS transparency data showed the ratio between the highest and lowest negotiated price for the same drug at the same hospital can reach 2,347 to one. Not 2x. Not 10x. Not 100x. Two thousand three hundred and forty-seven to one. For the same thing. In the same building. On the same Tuesday. The price is correct. Every drug in the chargemaster has twelve prices. Twelve. Gross charge. Medicare rate. Medicaid rate. Blue Cross. Aetna. Cigna. UnitedHealth. Humana. Workers' comp. Tricare. Auto insurance. And the self-pay rate. The self-pay rate is for the person without insurance. It is the gross charge. The fictional number. The anchor. The person without insurance pays the number that was designed to be negotiated down from. They pay the ceiling because they have no one to negotiate on their behalf. Same drug. Same chair. Same nurse. They pay the price that no insurer in the country would accept. I maintain a file. CDM line item 637-4892-PKB. Saline flush. Sodium chloride 0.9%. Acquisition cost: $0.47. We charge $87. That is an 18,410% markup. The saline flush is used before and after every IV infusion. A chemo patient receiving twelve cycles will be charged $87 for saline fourteen times per visit. I know the math. My team built the math. The math is the job. The price is correct. In 2021, the federal government required hospitals to publish their prices. The Hospital Price Transparency Rule. Machine-readable file. Gross charges. Discounted cash prices. Payer-specific negotiated rates. We complied. We posted the file. The file is a 9,400-row CSV on our website under "Patient Financial Resources." Four clicks from the homepage. Column F: "CDM_GROSS_CHG." Column J: "DERV_PAYERID_NEGRATE." My team designed the column headers. They designed them to comply. They did not design them to communicate. CMS reported 93% of hospitals now post a file. Compliance. But only 62% of the posted data is usable. That gap is where we operate. We are compliant. The data is published. The data is incomprehensible. A researcher downloaded our file. She spent three weeks cleaning it. She called the billing department for clarification on 340 line items. They transferred her four times. The fourth transfer was to a voicemail box that was full. She published her analysis anyway. Cardiac catheterization lab charges: $8,200 to $71,000 for the same procedure depending on the payer. The report received eleven views on our press monitoring dashboard. I saw it. I did not forward it. On April 1, a new CMS rule takes effect. Hospital CEOs must personally attest — by name, encoded in the machine-readable file — that the pricing data is "true, accurate, and complete." My name. Sam Hazen. In the file. Attesting that 42,000 fictional anchors are true, accurate, and complete. They are complete. I will give them that. Forty-two thousand line items is nothing if not complete. A new analyst read the transparency data. She asked why the same MRI costs $450 for Medicare and $4,200 for Aetna in the same building on the same machine. I told her the rates reflect negotiated contractual agreements between the payer and the facility. She said that doesn't explain the difference. I told her the difference IS the contractual agreement. She said that sounds like the price is arbitrary. I told her the price is the result of a rigorous, multi-variable analysis that accounts for acuity, case mix, regional market dynamics, and payer contract terms. She asked if I could show her the analysis. I told her the analysis is proprietary. The analysis does not exist. The analysis is my team, in Q4, adjusting the chargemaster upward by the percentage the CFO wrote on a sticky note. The sticky note this year said "6-8%." They chose 7.4% because it is between six and eight and it has a decimal, which makes it look calculated. She stopped asking. The price is correct. My insurance. The executive health plan. Not in the chargemaster. Administered separately. I do not pay the gross charge. I do not pay the negotiated rate. I pay a $20 copay for services at our own facilities. Gross charge for my treatment: $14,200. Insured rate for our largest commercial payer: $8,600. I pay $20. The executive health plan was designed by the Chief Human Resources Officer and approved by the compensation committee. I was not on the compensation committee. I was a beneficiary of it. That is a different thing. I benefit from the system I price. I price the system I benefit from. These are two separate facts that happen to involve the same person. HCA Healthcare was named the Most Admired Company in our industry by Fortune magazine for the twelfth consecutive year. That was February. The same month I sold $21.5 million in company stock and purchased zero shares. Fortune did not ask about the chargemaster. I am Sam Hazen, CEO of HCA Healthcare. I have 42,000 prices in a spreadsheet across 182 hospitals. None of them are real. All of them are charged. Same drug: $12,000 or $43,000. Depends on which spreadsheet. Which building. Which contract. Which page of which PDF. The patient who has no contract pays the most. The researcher who found the discrepancy got a voicemail box that was full. The analyst who asked why stopped asking. The executive who prices the system pays $20. On April 1, I will personally attest that this is true, accurate, and complete. The price is correct. The price has always been correct. I am the price.
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Ron Tester | Coach for PT, OT & SLP owners retweeted
You didn't stop 837 hangings two weeks ago, Mr. President! the killings haven't stopped! #IranMassacre
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Ron Tester | Coach for PT, OT & SLP owners retweeted
The Wall Street Journal
@WSJJan 17
As protests mounted against the Iranian regime, the internet suddenly went dark. That’s when the killing began. on.wsj.com/4pOTB9P
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Ron Tester | Coach for PT, OT & SLP owners retweeted
The BBC don’t want you sharing this as it confounds their lies that the protests are pretty much over in Iran.
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Ron Tester | Coach for PT, OT & SLP owners retweeted
Who stands with the Iranian people? Raise your flag. Even a single dot in the comments matters. 🇮🇱
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