News and updates from PLDT, the Philippines' leading telecommunications and digital services provider. For Customer Care, message @PLDT_Cares

Makati City, Philippines
Joined November 2011
PLDT and @LiveSmart are calling for urgent, collective action across government, industry, schools, families, and communities to address growing threats to children in the digital world, stressing that no single sector can protect young Filipinos online on its own. Read more: bit.ly/4dMcRBH
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PLDT has maintained its leadership in protecting children’s rights, ranking second among telcos assessed and scoring 9.9 out of 10 in Global Child Forum’s Children’s Rights and Business Benchmark for the third consecutive year in 2026. Read more: bit.ly/4yqNPiM
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.@PLDTEnterprise has launched 3 new APIs under its SmartSafe authentication and fraud prevention suite — GeoCheck, NetIdentity, and RoamStatus — demonstrating how network intelligence can give businesses additional signals to help verify customers and detect fraudulent activity. bit.ly/47LAN4V
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Whole-of-nation approach for subsea network protection; PLDT’s Erica AI wins Asean award; and more: Here are the corporate stories from PLDT from Oct. 8-14, 2026. Visit main.pldt.com/newsroom.
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As PLDT and @LiveSmart strengthen the resilience of their network through the Palawan Resiliency Submarine Cable Project, they are also helping equip local communities with the knowledge and skills that help boost preparedness and resilience. Read more: bit.ly/4ynoQgk
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With AI rapidly evolving, organizations must go beyond use cases and rethink workflows, measure ROI on outcomes that matter, and govern for AI risk mgmt, architecture and security. This was among the insights discussed at the 20th Annual Corporate Governance Enhancement Session. bit.ly/4yqzpzw
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At the Archipelagic Governance for Subsea Cables Forum, the PLDT Group called for deeper collaboration between government and industry to strengthen the resilience of the Philippines’ subsea cable network, emphasizing its role as enabler of connectivity, growth, and development. bit.ly/4dE5gFi
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In response to the situation in Saudi Arabia, PLDT Global and @LiveSmart are reinforcing commitment to supporting Filipinos in affected areas by providing essential connectivity services that enable them to stay connected with their loved ones and relevant government agencies. bit.ly/4s2luOs
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Culture-first leadership, transforming loyalty ecosystem, and more: Here are the corporate stories from PLDT from Oct. 1-7, 2026. Visit main.pldt.com/newsroom.
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PLDT Group’s Enterprise Risk Intelligence Companion Agent (ERICA) has won the 2026 ASEAN Enterprise Innovation Award, Philippines – Data and AI Category. The award recognizes transformative digital initiatives that demonstrate business impact, scalability, and strong governance. bit.ly/3UluaTz
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PLDT and @LiveSmart gathered representatives from key sectors to address the growing challenge of keeping Filipino children safe online and helping shape a safer digital environment for them. Read more: bit.ly/4ARpDIO
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PLDT and its wireless subsidiary @LiveSmart have partnered with @CapillaryTech to transform and unify their loyalty ecosystem across mobile, broadband, and partner engagement platforms. Read more: bit.ly/4yPhDXL
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As organizations navigate an environment marked by AI, shifting geopolitical and economic dynamics, and evolving customer expectations, leaders at the ACC CXO Forum highlighted a common truth: technology may enable transformation, but culture determines whether it succeeds. bit.ly/4yr9pEJ
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#PLDTAdvisory: Full Restoration of Network Services [04 Oct 2026, 4:30 p.m. PH Standard Time] Services have fully normalized nationwide following the submarine cable cut between the Philippines and Singapore on Oct. 2. Thank you for your patience and understanding. Read more: bit.ly/4hrGASG
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Multi-sector approach to online child safety; volleyball stars at Peñafrancia; and more: Here are the corporate stories from PLDT from Sept. 24-30, 2026. Visit main.pldt.com/newsroom.
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#PLDTAdvisory [02 Oct 2026, 9:30 p.m. PH Standard Time] A submarine cable cut between the Philippines and Singapore has affected services nationwide. PLDT has successfully rerouted most of the affected traffic and expects service to normalize shortly. We shall provide updates on our restoration efforts as they come.
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#ThrowbackThursday | On the PSRC Podcast, PLDT Chief Sustainability Officer Melissa Vergel de Dios shared a simple but powerful truth: purpose is where impact begins. Listen to the podcast here: Part 1: youtu.be/j3YEJy649FY Part 2: youtu.be/ZC44p8Z1QhI
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PLDT and @LiveSmart are bringing more of their supply chain partners behind a shared commitment to responsible and resilient business — from protecting human rights and workplace safety to strengthening cybersecurity, business continuity and environmental stewardship. Read more: bit.ly/4rFt2X1
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Fresh from their PVL Invitational Conference 2026 bronze finish, PLDT High Speed Hitters outside hitters Alleiah Malaluan and Joan Monares brought their energy to Naga City as they joined the celebration of this year’s Peñafrancia Festival. Read more: bit.ly/4z1Ej6K
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