@millstej

internist, educator , writer, regional medical director @pennmedicine primary care

Joined October 2012
  • Tweets3.6K
  • Following1.6K
  • Followers1.4K
18Media
A patient told me that I hadn’t listened closely enough. I’m glad she did statnews.com/2025/07/11/psyc… via @statnews my latest piece for @statnews - some thoughts on enriching clinician-patient communication that may help get to patients' truest concerns.

A patient told me that I hadn’t listened closely enough. I’m glad she did

A patient’s willingness to share (fair) criticism with their doctor is perhaps the ultimate sign of trust.

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Thank you to @CLOSLER for featuring this piece. Don’t miss “From Scratch” @netflix @TembiLocke @KatecBowler
CLOSLER
@CLOSLER31 Oct 2024
"As depicted in the drama 'From Scratch' body language may often transcend words as expressions of empathy. Healthcare professionals should remain aware of how expressions, postures, & gestures can affect the ongoing conversation."— @millstej @AldaCenter tinyurl.com/32f5z527

More than words  - CLOSLER

Toward the end of the poignant Netflix series “From Scratch,” there’s a remarkable scene (spoiler alert) that demonstrates empathic communication between a nurse and the father of a dying patient....

closler.org
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Jeffrey Millstein retweeted
CLOSLER
@CLOSLER11 Sep 2024
"Asking pts to show photos of family, pets, or other meaningful things can help them feel more thoroughly known & cared for. This can sometimes make a visit more productive & meaningful for everyone."— @millstej @khnews @EIC_Online @statnews #MedTwitter tinyurl.com/v9fr2jnw
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Jeffrey Millstein retweeted
Penn Medicine CSO@PennMedCSO22 Aug 2024
In @PhillyInquirer, @PennMedicine's @millstej shared an experience with a patient whose partner advocated on their behalf using "respectful relentlessness," an approach to self-advocacy that combines persistence with sincere appreciation & respect tinyurl.com/mwjnvnm6
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Penn Medicine
@PennMedicine8 Aug 2024
A @PhillyInquirer guest essay by @millstej shared an experience with a patient whose partner advocated on their behalf using what they called “respectful relentlessness,” calling it a model for self-advocacy in health care. spr.ly/6017YYbqz

Be “respectfully relentless” when advocating for yourself or another for health services | Expert...

A patient taught her physician her approach to self-advocacy — doggedly persistent, while at the same time showing sincere respect for health-care professionals.

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Opinion | Doctors Should Think of AI as a Medical Student medpagetoday.com/opinion/sec…

Opinion | Doctors Should Think of AI as a Medical Student

A new approach to the tech-physician partnership

medpagetoday.com
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Check out this Narrative Essay by @millstej "Paying Respect" #fammed #fmrevolution journals.stfm.org/familymedi…
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This piece is a tribute to a very special family. Patients are teachers. journals.stfm.org/familymedi…
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CLOSLER
@CLOSLER27 Jun 2024
"Medical school traditions & ceremonies are to be cherished & appreciated. They also provide educators with an opportunity to reflect on the importance of teaching & mentoring."— @RichSchaeferMD @millstej @CchristmColleen @ScottVernaglia #medtwitter tinyurl.com/yzju3bjr
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CLOSLER
@CLOSLER18 Jun 2024
"Clinicians can prioritize patient well-being by discussing the burden of engaging in care. Collaborate with patients to ensure recommendations are feasible and consider alternative approaches if necessary."- @LehmannSlehman @CchristmColleen @millstej closler.org/lifelong-learnin…

Lightening the load  - CLOSLER

I recently spoke to a patient of mine who said she stopped going to her recommended outpatient physical therapy sessions for hip pain. She told me she didn’t want to come back to see me again because...

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Jeffrey Millstein retweeted
CLOSLER
@CLOSLER3 Jun 2024
"This page-turner about friendship reminds readers that relationships aren't easy & require sustained care & attention. In medicine & life, this can lead to meaningful and loyal bonds."— @GIMMedEdDoc @millstej @RichSchaeferMD @ashposton @tinazhangmd tinyurl.com/2ft6k75h
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theintima.org/goodbye-jeffre… Pleased to share this foray into fiction writing. Honored to publish in @The_Intima
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Inboxology – The Newest Medical Specialty? | Expert Opinion inquirer.com/health/expert-o… via @phillyinquirer

Inboxology – The Newest Medical Specialty? | Expert Opinion

It's the newest medical “specialty” created to help remediate inbox task overload. Inboxologists are clinicians who focus primarily on patient portal messages.

inquirer.com
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As a primary care physician, here’s how I hope to partner with AI statnews.com/2024/05/21/prim… via @statnews

As a primary care physician, here's how I hope to partner with AI

I am both excited and terrified by the entrance of artificial intelligence into my primary care practice.

statnews.com
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Jeffrey Millstein retweeted
CLOSLER
@CLOSLER16 May 2024
"Caring for another clinician is complicated and requires special thoughtfulness; false assumptions about what the 'clinician-patient' understands may result in suboptimal care."- @mikefingerhood @millstej @RichSchaeferMD @GIMMedEdDoc @RenataSNYC @trevy13 tinyurl.com/46jx9mpt

Two coats in one small room: caring for another clinician  - CLOSLER

By Dr. Jeff Millstein, Penn Medicine, & Drs. Mike Fingerhood, Richard Schaefer, & Scott Wright, Johns Hopkins Medicine       “Physician, heal thyself,” is akin to the lawyer who represents themselves...

closler.org
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Jeffrey Millstein retweeted
Mara Gordon, MD@MaraGordonMD4 May 2024
My latest for @NPR When vacation time for doctors is "pretend time off," patients suffer npr.org/sections/health-shot…

When PTO stands for 'pretend time off': Doctors struggle to take real breaks

What's a typical vacation activity for doctors? Work. A new study finds that most physicians do work on a typical day off. In this essay, a family doctor considers why that is and why it matters.

npr.org
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Jeffrey Millstein retweeted
CLOSLER
@CLOSLER2 May 2024
Listen to our new podcast, a chat w/ Dr. Dan Brotman @HopkinsMedicine on #AI in Medicine. We delve into & exploring the potential long-term impact of AI on med practice & med ed. Listen now on Spotify! #MedTwitter @whole_patients @millstej @RichSchaeferMD tinyurl.com/y9yavzdw
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When you feel sick, the cause is usually a common problem. But sometimes it is not. | Expert Opinion inquirer.com/health/uncommon… via @phillyinquirer

When you feel sick, the cause is usually a common problem. But sometimes it is not. | Expert Opinion

Sometimes the problem can be more unusual. Here are some examples, and ways to know when to contact a physician.

inquirer.com
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Jeffrey Millstein retweeted
CLOSLER
@CLOSLER1 Apr 2024
“Every patient you see is a lesson in much more than the malady from which he suffers.”—Dr. William Osler @millstej @RichSchaeferMD @whole_patients @docthecrocs @AdamRodmanMD #AprilFoolsDay2024 closler.org/passion-in-the-m…
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closler.org/passion-in-the-m… some April Fool's Day fun...
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