Senior Director of Product at @thekonginc | he/him | Wrote https://xitter.cf/t.co/9HIYWpc4Mx | Board game fan | @GitHub Star

Chichester, England
Joined August 2007
I wish that Twitter would let you pin tweets that weren't your own. I'd definitely have this one pinned xitter.cf/sarahmei/status/832662…
Most people see management as an authority role, but it's not. It's a service role.
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Michael Heap retweeted
📣 Big news, straight from #KubeCon + #CloudNativeCon: KIC 3.0 is here—now with full Gateway API support. - 🔗 More flexibility - 🎯 Detailed traffic routing - 🔄 Vendor-neutrality - 📡 Enhanced router support New blog from @mheap: bit.ly/460IYXI #KubeKong @ShaneUtt
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Hello Chicago and hello #KubeCon! 6 more hours to survive until sleep to beat the jet lag, so this feels like a good time to start a new book – at Chicago, IL
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It feels like I see someone asking “how do I let pull requests from forks access my GitHub Actions secrets?” every other day. It turns out that it's not too hard to have both security _and_ a great developer experience. michaelheap.com/access-secre…
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This weekend we published an article from @mheap about what it means to build reputation, and how to do it yourself. yougotthis.io/library/buildi…
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Well, this was unexpected! An awesome touch from the Stars team at #githubuniverse2022
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FORBES TECHNOLOGY Why We Need APIs (And APIs Need Us Too) via @ForbesTech @kong forbes.com/sites/adrianbridg…
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Michael Heap retweeted
Fun fact: the reason that \ acts like a line continuation in Bash is not because Bash added special support for line continuations, but rather because the \ is literally escaping the following newline character
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An excellent new 10 minute read from @mheap on how to help your teams set goals with OKRs, complete with some templates to get you started. yougotthis.io/library/manage…
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OKRs get flung about a lot in companies, but rarely are they explained as clearly as @mheap manages to in under 15 minutes. yougotthis.io/library/wtf-ar…
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Michael Heap retweeted
TOMORROW👋 Join this Kong Gateway AMA session featuring @mheap @gAmUssA @usrbinkat @SpurgeonRick from Kong's DevRel team. 👀 Ask your questions - ow.ly/tPvR50KrckR ➡️ Register - ow.ly/kllj50KGxT0
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The best managers don't look like they're doing much of anything because they've put in motion a system steers itself towards its desired outcomes without requiring their constant intervention. This is difficult to value in a context where individual performance must be measured.
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I just heard Quiet Quitting referred to as “Acting Your Wage” and I can’t work out if I love it, or if I hate the implication that pay can compensate for feeling valued
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Michael Heap retweeted
I love when @mheap takes over #kongbuilders streams. This one is going to be good! Join us today - we will be streaming to YouTube, LinkedIn and twitter
⏰ Join the #KongBuilders #developer #livestream in 1 HOUR! Micheal Heap is showing how to use Runtime Groups in #KongKonnect to test changes in staging before using #decK and #GitHubActions to promote those changes to #production. 👉Join now: ow.ly/7TtX50KigXK
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Michael Heap retweeted
Sept 28-29, #KongSummit2022 is returning to San Francisco! Explore solutions as you build, secure, consume, & connect #APIS & #microservices. Experience 40+ sessions w/ leading experts and get hands-on technical training 🎟️ bit.ly/kong-summit2022 🎟️ youtube.com/watch?v=ACEFT1ss…
The single biggest gift that past-me gave to current-me is that I can tag a release on GitHub, and no matter where the project is released to, it _just works_ It means people can use new functionality as soon as it's ready, rather than batching up and releasing monthly
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It makes even more of a difference for OSS projects that I touch every couple of months If it was work related I’d do it day in, day out and never forget. Some of these projects get 1 release a year, and not having to rediscover the release process every time is priceless
Michael Heap retweeted
;@nginx @OpenResty and @LuaLang helped @kong to build the most adopted #opensource #apigateway. More details on it in the @subnetmarco blog post. but haters say it's “legacy” 🤷‍♂️
Kong's Gateway open source technology powers the world with over 10 trillion API requests/month, 1000+ plugins across 40,000+ organizations. Can't be more proud of the work we have done, faster and more adopted than any other GW in the world. Learn more at konghq.com/blog/why-kong-is-…
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Alright, my @OnDeck is here and it's time to work through my back catalog (or let's be honest, buy some more games). Where should I start? cc @foosel
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It's time to ramp up the search! Please introduce me to your favourite product-minded, docs-friendly leaders We're investing heavily in docs, with 4 more people to hire this year (including an engineer to work on the docs platform) Want to learn more? mheap.xyz/meet/30
Is there anyone out there that: * Loves working with docs * Has an engineering background * Wants to learn more about product development * Enjoys building teams If so, do I have the role for you! We're looking for someone to join our team and grow docs as a product