Today we're announcing Fin 4. A major step toward a fully agentic customer experience. Watch Paul Adams, our Chief Product Officer, introduce Fin 4 live at Pioneer in San Francisco. Learn more about Fin 4 at fin.ai/fin4

The post-AI mindset when it comes to evolving your company. Watch @destraynor's session, "We shape our tools and thereafter our tools shape us" in full at pioneer.fin.ai

Just one day to go until Pioneer — streaming live on October 7 at 10 AM PT. Hear how the world's leading CX leaders at @AnthropicAI, @Clay, @Salesforce, @AppFolio, @Nuuly, @GammaApp, and @teachable are transforming their customer experiences with AI. And we'll unveil the next major product announcement from Fin, the highest performing customer agent on the market. Join us online. Register at pioneer.fin.ai

An AI Agent that can’t take action creates two unnecessary problems: 1. Your support team doing more work 2. Your customer waiting for a resolution that should have taken 90 seconds

You won't win unless you're willing to fundamentally disrupt the way you do things. At the CX Leaders Lounge, Brian Donohue, VP of Product shared the big bets we made with Fin – and why you need to disrupt the way you work, the way your org is set up, and how you operate to really succeed in an AI-first world. Watch the full video of the CX Leaders Lounge from Dreamforce, linked in the replies.

@Dreamforce is over. Thanks to everyone who packed out our booth over the three days and attended our leader sessions. We delivered more demos than ever before. Huge shout out to everybody in the Fin team, that made Fin at Dreamforce happen. Next stop, Pioneer – the summit where CX leaders redefine what's possible. Register at pioneer.fin.ai

Julia spent the week on the ground at @Dreamforce, showing exactly how Fin looks and how easy it is to set up for every business – no matter the size or scale. Discover how @Kalshi were able to deploy Fin only 10 days before the Super Bowl, their biggest moment of the year, via the link in our replies.

Watch Des Traynor (@destraynor), our Co-founder and Chief Strategy Officer introduce Fin at the SMB keynote at @Dreamforce. Showing exactly what Fin can do, with a Fin Voice demo, live and in front of thousands. Full video below 👇

And if you missed @destraynor's keynote from Dreamforce,you can watch it on demand here: salesforce.com/plus/experien…

Big product decisions shouldn’t be based on glossy Hollywood demos. That’s why we’ve generated custom demos for almost every company at @Dreamforce. Come and see exactly what Fin, the highest performing customer agent, will look like for your business. ↳ Campground Booth #101 ↵

A lot happened yesterday. It was an incredible first day at @Dreamforce for Fin. We started the day being officially welcomed into Salesforce by Marc @Benioff, in the Dreamforce Main Keynote. Des Traynor, our Co-Founder, showcased the level of complexity Fin can deal with in real-time, with a real, live demo of Fin Voice 2. Then we had an overflowing room for Paul Adams, our CPO, as he spoke in depth on our core beliefs as the leading AI customer agent, and the massive changes coming to every CX leader. We closed out day 1 unwinding at the CX Leaders Lounge at Harlan Records. Day 2 starts now and we have another packed schedule. → At 2:30pm, Jordan Neill, our COO will cover ‘How Fin delivers over 90% resolution
rates for customers'. → At 3:30pm, Archana Agrawal, President of Fin will talk on ‘A new lesson in leadership: Leading blended human / agent teams'. Details for both are linked in the replies. And finally, be sure to come and see us at booth #101 on the Campground if you haven’t already.

Fin is on the ground at @Dreamforce! Come find us at Booth #101 in the campground and see the highest performing customer agent on the market in action. Grab a coffee, catch a demo of Fin Voice, or stop by one of our sessions later this afternoon: 3:30 pm PST → When human ambition meets turnkey agents with our Co-founder and Chief Strategy Officer, Des Traynor (@destraynor), Moscone West L3, Room 3001 4:30 pm PST → Five massive changes coming to every CX leader with our Chief Product Officer, Paul Adams (@Padday), Moscone West L2, Theater 4 And wind down day one at the CX Leaders Lounge this evening at Harlan Records. Find more information on all of these in the replies below.