Pinned Tweet
I have very few rules when it comes to X:
1. No engagement with trolls.
2. No ad-hominem.
3. No abuses.
4. Anyone who engaged in a lot of any of the above, I unfollow and mute.
Every single time I return to @Olacabs to try and support them as a homegrown Indian app, I'm reminded instantly of what a shabby scam of an app it is. Charged me in advance, have been looking for rider for 30mins, with nonstop ads and No option to cancel.
#DarkPatterns
In 20 years, the world will look at India and be like, it was so obvious that it was gonna succeed and become a large power, but not today, today you've got a million opinions on why it won't and they all think they are right. – at Anekal Bangaluru, India
With BluSmart shutting down @Uber has found itself with no real competition in India. User Experience is getting shittier by the day. First there's the prepaid payments, then I travel, they adjust the fare and instead of adding it to the next invoice, charge it as 2 transactions!
"Made in India" has become the slur that "Made in China" was in the 90s,
while "Made in Chine" has become what "Made in Japan" was.
Oh how the wheel of time turns!
Found another dark pattern in @Uber today. Apparently they're making a mockery of @IncomeTaxIndia and @GST_Council by not generating Tax Invoices for more than half their trips!
As a customer, I'm even unable to request them for an invoice. ₹4k+ trips with no revenue to the govt
Btw, @_kalyan_k I don't want to know about @Flipkart super coins. They're useless if you can close complaints leaving customers with defective products that you delivered.
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Manager of Null retweeted
Good. More customers should raise complaints against these unfair practices. Charging extra fees and still giving pathetic service has become normal for @Flipkart . Companies only react when consumers start taking legal action publicly. @_Kalyan_K see your company FLOPKART
Manager of Null retweeted
The company is still fooling.. they share the details and their pick up vendors block numbers and talk unprofessionally. This is too much. I will take appropriate legal action now. @Flipkart @jagograhakjago #fraud
Day 15 - Replacement Request Harrqsment continues by the mighty @flipkartsupport . @Flipkart asked me to wait another day, while @MicrotekCorp engineer point blank refused to visit.
Stuck in Contact Center Hell!
NOTE TO SELF: FLIPKART EXPERIENCE!
Replying to @managerofnull
We are sorry to hear about your issue. We have noticed that one of our experts has already attended to this matter in the past. If there are any other concerns you have, please inform us. We would be more than happy to assist you. Please do not share your personal details on this social platform as they are visible to all. Kindly delete the details to ensure your details are secure.
In case someone was looking for an update just got a call from @MicrotekOfcl @MicrotekCorp @MicrotekGroup @Microtek_UPS and the service technician outright refused to service the UPS at all. Seems like that guy treats @Flipkart how they treat their customer
Replying to @managerofnull
Sorry for the experience. We have reached out to you and provided relevant information to your query in an earlier post. Appreciate your understanding.
If this is slavery, what do you call this?
family-romance.com/en/portal…
Widening inequality will lead to situations such as this, not much can be altered there unfortunately.
For anyone who read through the previous messages and thought that @flipkartsupport was doing something to resolve it, THEY WEREN'T! I will avoid @Flipkart like the plague. Even tagging @Flipkart or their CEO is not enough to gain any support! THEY DON'T CARE!
Because @flipkartsupport knowns that they are untouchable, since you cannot rate any support conversations through any channels the customer support team knows that no matter how they behave, NO ONE WOULD EVER KNOW.
Because @flipkartsupport knowns that they are untouchable, since you cannot rate any support conversations through any channels the customer support team knows that no matter how they behave, NO ONE WOULD EVER KNOW.
I have recorded calls with the Flipkart support teams and they have found the best way to ruin support. It is to Delete All Feedback mechanisms! @flipkartsupport has no way of collecting feedback and I've had 2 of the RUDEST conversations ever, both with only Flipkart support.
Man, @Flipkart can really make your life hell!
May 14th - Order Delivered - Device Dead on Arrival
May 15th - I report and create a return
May 16th - Engineers visits and tell me the device is dead
May 17th to May 25th - Peak Flipkart incompetence.
Man, @Flipkart can really make your life hell!
May 14th - Order Delivered - Device Dead on Arrival
May 15th - I report and create a return
May 16th - Engineers visits and tell me the device is dead
May 17th to May 25th - Peak Flipkart incompetence.
What happened to all the Tesla killers that legacy press and hedge fund short sellers predicted were coming? 🤔




















