Like Batman, we MONITOR👀 the GOOD & BAD Customer Experiences in Nigeria.😎 Want to keep your customers hooked? 👉https://xitter.cf/t.co/q7Jif6FkmA.😉
Ibadan, Nigeria
Joined January 2016
- Tweets12K
- Following281
- Followers1.6K
- Likes6.4K
Pinned Tweet
Hey untiring Nigerians,pls join us fight against PoorCustomerService in #nigeria.Tag that brand & We wld rebroadcast
MyCustomerFirst! retweeted
Gmail as a Help Desk: Does It Kill Your Customer Service? Customer support and relationship matter for every bit.ly/3tS110u
MyCustomerFirst! retweeted
@MyFCMB I made a cash transfer to my brother yesterday till now his bank account has not been credited but I have been debited.
Please Ratify this issues
Cc @m_customerfirst @cenbank
MyCustomerFirst! retweeted
@MyFCMB it's a shame that u guys don't listen to the plights of ur customer. Since 2018 I av written d bank officially and unofficially to change my account officer n u proudly writing me today that she's still my acct officer. Hope she manages a dormant acct🙄 @m_customerfirst
MyCustomerFirst! retweeted
@OPay_NG You need to train your customer care representatives on call etiquette. The way they handle calls is appalling. I know you don't care and this just end as a mere tweet. @m_customerfirst @fccpcnigeria.
MyCustomerFirst! retweeted
Na so @UBAGroup go for sabbatical
- No response to email,
- LEO (AI) not helpful,
Customer Care line....Queued till thy kingdom come
I give up!!!
@cenbank @m_customerfirst
MyCustomerFirst! retweeted
@GIGMobility @GiGLogistics Please I really don't understand Gig customer service, an item has been in your possession for almost a month and no one is relating with the customer? This is sad and can only happen here.
@ronaldnzimora @m_customerfirst
MyCustomerFirst! retweeted
@GOtvNg I made this complaint over 24hrs now and no response, what's happening? @m_customerfirst
@GOtvNg Can you pls explain the meaning of 3,300 balance in this gotv account? I should be having two months subscription but what I'm getting is confusing
MyCustomerFirst! retweeted
@StarTimes_Ng my decoder is subscribed on classic up until May 29th.
Some channels are not showing.
It started this evening.
How can it be fixed?
Thank you
@hollernigeria @csm_ng
MyCustomerFirst! retweeted
@FBN_help @FirstBankngr @cenbank @m_customerfirst @GBINteam I recharged a line of 3000 Airtel. I was debited but the line was not credited. I will send a DM to give you details of the account and line.kindly respond pls
MyCustomerFirst! retweeted
@m_customerfirst please help me push through so @fidelitybankplc can attend to this. A time like this I can't access my funds
@fidelitybankplc Good Afternoon Team, my account was reduced to tier 1 account without notice or reason. An account I have used since 2011, I demand that account be returned to status quo. Calls & mails hasn't be attended to. @cenbank @fccpcnigeria @TundeIrukera pls wade in
MyCustomerFirst! retweeted
@gtbank i made a credit transfer of #3, 000 to a supplier yesterday which I was debited but the supplier called me that he has not been credited with the said money till now
@m_customerfirst @cenbank take note!
MyCustomerFirst! retweeted
“Worry about being better; bigger will take care of itself. Think one customer at a time and take care of each one the best way you can” Gary Comer
@fccpcnigeria @m_customerfirst @beuc @iamtennygee @stanosula
#ThursdayMotivation #customerexperience #CAcovid
MyCustomerFirst! retweeted
@FirstBankngr @FBN_help Almost a month now and you promised to refund me within 48hrs or seven working days!!! Pls tell me how u want your thunder!!! Boiled, steamed, roasted, fried or like doctors prescription (4 - 4 -4) @m_customerfirst @cenbank
MyCustomerFirst! retweeted
Easier said on paper & on twitter. Different in actual practice. The customer is never the boss with you guys. The customer, is in infact, in an abusive relationship with you. You mistreat your customers as you like. @PowerUpNG @m_customerfirst @ServiceReportNG @fccpcnigeria
At Ikeja Electric we recognize the Customer as the Boss.
We are committed to power lives and businesses with innovation and unwavering drive for excellence.
#IECares #CustomerFirst #TechnologyNow #StaySafe
MyCustomerFirst! retweeted
@accessbank_help Plz I purchased Glo recharge cards what of #5000 Naira twice (2*5000= #10000) via your mobile app on April 2nd ,2020 unfortunately, my Glo number was not credited and you guys didn't refund either.
Kindly do something asap.
Thanks.
MyCustomerFirst! retweeted
@DrIsaPantami @fccpcnigeria @nassnigeria @NOA_Nigeria @FMoCDENigeria @tvcnewsng Is dis how everyone will fold arms n watch @DStv n @DStvNg will continue 2 rub Nigerians n treat them as trash? Dey don't even respond 2 customers complaints let alone resolve it! @m_customerfirst