lenz retweeted
Looking for something spooky 👻 to read on Halloween? what’s spookier than understanding why call transfers sometimes don't get tracked in Asterisk, and what do do about them?
Enjoy our most-haunted Halloween tutorial! 🎃
queuemetrics.com/blog/2024/1…
lenz retweeted
Everything you wanted to know about the new AMO outbound dialing features in QueueMetrics but were afraid to ask. #asterisk #freepbx queuemetrics.com/blog/2024/0…
lenz retweeted
Security news: it’s possibly time for an update queuemetrics.com/blog/2024/0…
lenz retweeted
Are you worried about how the new FreePBX 17 will impact QueueMetrics users? we just recorded a short video that shows how to get started in the new environment.
youtu.be/7VO-QrrrUQY
#freepbx #debian #asterisk
lenz retweeted
Curious about the full lifecycle of a #TeamsVoice call? 📞 Track calls from auto attendant to queue, agent transfer, or voicemail. Perfect for supervisors to analyze the entire call journey! 🔍 Learn how in latest tutorial youtube.com/watch?v=61ZtTtBd… #CustomerService #MicrosoftTeams
lenz retweeted
QueueMetrics 24.05 released today, now with better Outbound integration and strawberry cake.
queuemetrics.com/blog/2024/0…
lenz retweeted
How to enable new supervisors and admins on QueueMetrics Live for #MicrosoftTeams
queuemetrics.com/blog/2024/0…
lenz retweeted
Join Luca and Lorenzo as they talk about the Loway Microsoft Teams integration created with Elixir, how they refocused on telcos for @queuemetrics and how they remain relevant for over two decades.
youtu.be/9qMeiWF9Shc
lenz retweeted
How to enable new supervisors and admins on QueueMetrics Live for #MicrosoftTeams
queuemetrics.com/blog/2024/0…
lenz retweeted
Good new for #MicrosoftTeams - we seem to be getting nearly all calls within one hour they ended. This makes reporting easier and more meaningful.
lenz retweeted
Completely agree on remote work. I work remote and have had tons of colleagues over the years claim they are more productive at home. I'm not blind, all of them have tons of free time and down time but everyone's ego doesn't allow them to admit to themselves they're lying.
lenz retweeted
Want to know how black-lists actually work in Wombatdialer and how you can use them? wombatdialer.com/blog/blog/2… #asterisk #dialer #freepbx
lenz retweeted
The User Manual got a revamp. A brand new section takes you on a journey through lists, blacklists, multinumbers, and API calls. Real-life examples? got those too. Check it out on #GitHub and contribute your own wisdom. wombatdialer.com/blog/blog/2… #asterisk #freepbx #yeastar
lenz retweeted
If you run Asternic CC Stats, there is an open vulnerability you should check forum.fop2.com/discussion/52… #freepbx #issabel #asterisk
lenz retweeted
If you could not make it to our video introduction to the new Agent Page in QueueMetrics 23.09, there you go: youtube.com/live/TmvgNOHqL54…
lenz retweeted
It's officially out! QueueMetrics 23.09, now with a new Agent Page.
Come join us this afternoon at 2PM CEST for a YouTube Live presentation - see queuemetrics.com/blog/2023/0… for release notes and our Live stream. See you later!
#asterisk #freepbx #fusionpbx #ccaas #cctr
lenz retweeted
QueueMetrics 23.09 is just around the corner - and comes with a new juicy agent page. What to know what it's all about? join us next Friday for an interactive webinar youtube.com/live/TmvgNOHqL54 #asterisk #freepbx #fusionpbx #cctr
lenz retweeted
Need a reverse IVR for your office pbx? just ask dr Strangelove. wombatdialer.com/blog/blog/2… #asterisk #predictive #outbound #ivr
