SaaS Advisor, Board Director, Angel Investor, Mom. I tweet about #SaaSMetrics #CustomerSuccess #CustomerExperience and life in #Ottawa, Canada.
Ontario, Canada
Joined October 2009
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Good news! Delivered the @InvestOttawa B2B SaaS Customer Success Best Practices workshop series to leaders across Ontario.
Covered: CS Mandate, North Star Metrics, Onboarding, Customer Journey, Kickoff, Account + Success Plans, Biz Reviews + more.
#B2BSaaS #CustomerSuccess
Lauren Thibodeau (she/her) retweeted
A Sask. judge recently ruled that the “thumbs-up” emoji is just as valid as a signature, ordering a farmer to pay for an unfulfilled contract. A @WillfulWills survey found 1 in 7 Canadians think emojis should bind a contract (the handshake 🤝 is the #1 choice). What do you think?
15%Yes to emojis!
85%No, stick with signatures
13 votes • Final results Lauren Thibodeau (she/her) retweeted
TIL - phishing scams are a great way to reconnect with old friends. 🤷♂️
In related news, if you received a sketchy email from me, please don't click on it!
Joining tomorrow for the SaaS Map of Canada Virtual Launch Party?
Register here: forms.gle/zLEUzLkD61CqXw3W6
Hear from Canadian SaaS Founder and CEO @StanleyKMS of @TheStoryEditor.
Learn about free SaaS Metrics resources.
Hear directly from the Report Authors.
#saas #Startups
Are you involved in the Canadian #SaaS ecosystem?
If so, download this First-of-a-Kind SaaS Map of Canada - 2023 Edition today!
saascan.ca/the-saas-map-of-c…
2 question download form - not name or email - just role and country.
#SaaS #MadeInCanada #Canadian
🔥 Hot New Research - The SaaS Map of Canada 2023 Edition 🗺️ 🇨🇦
Canadian SaaS startup founder or leader? Member of the Canadian SaaS startup ecosystem?
Download the SaaS Map of Canada today: lnkd.in/eUjmVAYp
#SaaS #Canada #TechRevolution #StartupLife #Networking
Lauren Thibodeau (she/her) retweeted
What is GRR, and how does this metric get to the heart of customer churn?
Find out with @lathib, @awille and @ChurnZero CEO @YouMon in this month’s Metric Stack podcast from @klipfolio!
🟡 YouTube: okt.to/SMXcvT
🟡 Podcast platforms: okt.to/hDK2Hr
Lauren Thibodeau (she/her) retweeted
Stop by and chat SaaS metrics and benchmarks #Montreal #startups!
Love to meet you and share SaaSCan research and insights - all complimentary for startups.
Calling all #Montréal #SaaS startups!
☕ Join us at L'@espacecdpq the morning of June 7th for drop-in office hours and a coffee chat with SaaSCan founder, @lathib .
Bring your questions about SaaS metrics and benchmarks 📈
Lauren Thibodeau (she/her) retweeted
C'est demain! Au plaisir de te voir à Montréal!
On fait appel aux entreprises #SaaS en démarrage à #Montréal!
☕ Venez à l’@espacecdpq le matin du 7 juin pour jaser et prendre un café avec Lauren Thibodeau, fondatrice de SaaSCan.
Apportez vous questions à propos des données SaaS ainsi que les « benchmarks » 📈.
Au plaisir de te rencontrer à #Montreal .
J'ai hâte à partager de la recherche et des données qui peuvent t'aider avec ton entreprise SaaS en démarrage.
On fait appel aux entreprises #SaaS en démarrage à #Montréal!
☕ Venez à l’@espacecdpq le matin du 7 juin pour jaser et prendre un café avec Lauren Thibodeau, fondatrice de SaaSCan.
Apportez vous questions à propos des données SaaS ainsi que les « benchmarks » 📈.
Stop by and chat SaaS metrics and benchmarks #Montreal #startups!
Love to meet you and share SaaSCan research and insights - all complimentary for startups.
Calling all #Montréal #SaaS startups!
☕ Join us at L'@espacecdpq the morning of June 7th for drop-in office hours and a coffee chat with SaaSCan founder, @lathib .
Bring your questions about SaaS metrics and benchmarks 📈
I ❤️ working with students.
Creative ideas and new thinking.
Needed to shorten wordy email today with Amy Zhu.
She said hey why not ask ChatGPT to shorten it.
So we did - and it did - by 30% to the letter.
No edits needed. Sent as is.
📧
The Netherlands continues to send 20,000 tulip bulbs to Canada annually to commemorate our support during WWII.
This is at Dow’s Lake, Ottawa today.
Tulips as far as the eye can see.
Excited to see Amy dive right in, ask great questions, and share her first deliverables - all in her first week.
#HireaStudent @queensu
Subscribe to SaaSCan research here:
saascan.ca/contact/
Exciting news!
We welcomed Amy Zhu from @queensu this week as our summer Research Associate.
First project: Multi-layered Digital SaaS map of Canada.
Subscribe to be first in line for the new research🥇
saascan.ca/contact/
#SaaS #Metrics @Startups #MadeInCanada
Lauren Thibodeau (she/her) retweeted
Ask yourself 'What hell does my product save people from? And what heaven does it deliver them into?' -Aaron Orendorff
#empathy #designThinking #doUnlimited
Lauren Thibodeau (she/her) retweeted
For all my #SaaS friends... @lathib is building a benchmark for the most critical performance metrics across the B2B SaaS & Cloud industries. 🙌 I've just completed it - if you haven't already, check it out here: saascan.saaskpibenchmarks.co…
Wild turkey out of hiding after the long weekend. In our front yard in suburban Ottawa?!
Here’s hoping it finds its way back to the fields and forest.
With a newly minted 13 yr old in the house, glad to have time this wkend to re-read this.
#parenting
Lauren Thibodeau (she/her) retweeted
Thank you to everyone from the Montreal #tech ecosystem who joined us to celebrate both PTIF II’s first close and our plans to build a home base in Montreal.
Learn more about how to connect with us in Montreal in @sonofsarah's event recap: bit.ly/3GhDYDO
Lauren Thibodeau (she/her) retweeted
I know it is tough out there for founders, but VCs are still investing. Heading to our 4th IC on Monday in the last 6 weeks for new investments in great companies (@OMERSVentures) and more excited than ever about the companies we are seeing. Don't lose faith!