Empathy-Focused | P.Eng | MBA | PMP | Author | CEO @Spring2Inno | TEDx Talk: https://xitter.cf/t.co/AQ90Hd7etW | Book: https://xitter.cf/t.co/5lhCQi5dT9 #DesignThinking
Ottawa, Ontario, Canada
Joined March 2008
- Tweets5.7K
- Following1.1K
- Followers1.5K
- Likes7K
Pinned Tweet
It was very a surreal experience tonight to celebrate my own book release.
Thanks so much @_MarkSutcliffe for your support and your insightful questions!
So great to be at the launch of my friend @digitalNil’s new book, Future Proofing by Design—which tackles the importance of Design Thinking in Public Sector innovation. Congratulations Nilufer!
Nilufer Erdebil retweeted
⚠️ What if you could spot friction before it becomes a problem?
Learn more and register—zurl.co/AKMoJ
#Spring2Innovation #DeeperClarityMethod #DesignThinking #CustomerExperience #ProfessionalDevelopment
Nilufer Erdebil retweeted
Don’t assume you know what your customers, team or stakeholders need.
Get your organization onboard today—zurl.co/NnPtR
#DeeperClarityMethod #Spring2Innovation #DesignThinking #TeamAlignment #StakeholderEngagement
Nilufer Erdebil retweeted
What if improving a service started with understanding the experience behind it?
💡 Learn how to see the whole service, not just the individual touchpoints—zurl.co/6st16
#DeeperClarityMethod #Spring2Innovation #ServiceDesign #ServiceImprovement
Nilufer Erdebil retweeted
If Everything Is a Priority, Nothing Is.
In this video, we look at a simple question leaders can use to create more focus and identify what really deserves to be a priority.
zurl.co/YwpXV
#Spring2Innovation #DeeperClarityMethod #Prioritization #TeamAlignment
Nilufer Erdebil retweeted
🎯 Being customer-focused is more than listening to customers. It’s about what you do with what you learn.
Ready to put the customer at the centre of your decisions—zurl.co/uXwy2
#Spring2Innovation #CustomerExperience #CustomerFocus #HumanCenteredDesign
Nilufer Erdebil retweeted
Not every challenge needs more meetings, bigger budgets or faster timelines.
Sometimes, what organizations need is a better way to understand the problem they're trying to solve.
Learn more—zurl.co/hCM1N
#Spring2Innovation #HumanCentredDesign #Collaboration
Nilufer Erdebil retweeted
🎥 Why do some organizations succeed with AI while others struggle?
Connect with us to learn how we help organizations build stronger alignment and unlock more value from AI—zurl.co/WWldQ
#Spring2Innovation #DeeperClarityMethod #AIAdoption #DigitalTransformation
Aspirational Mindset — "If you achieved everything you currently desire, who would you need to become — and what would you dream about next?"
Explore the Deeper Clarity Mindset deck: spring2innovation.com/mindse…
Nilufer Erdebil retweeted
🎦 Watch the video to learn the 5 warning signs of misalignment and how to start fixing them.
At Spring2 Innovation, we help organizations—zurl.co/ln7mm
#Spring2Innovation #DeeperClarityMethod #Alignment #OrganizationalChange
Deeper Clarity Mindset Card: Authentic Mindset. "When was the last time you said exactly what you meant — and how did that honesty change the conversation?" What does this spark for you? spring2innovation.com/mindse…
Deeper Clarity Mindset Card: Collaborative Mindset. "What would become possible if you replaced competition with genuine partnership in one area of your life?" What does this spark for you? spring2innovation.com/mindse…
Check out "AI in Action Human Centred Implementation and Agentic Strategy" eventbrite.ca/e/ai-in-action… @eventbritehelp
Check out "AI in Action Human Centred Implementation and Agentic Strategy" eventbrite.ca/e/ai-in-action… @eventbritehelp
Check out "Service Design Foundations" eventbrite.ca/e/service-desi… @eventbritehelp
Nilufer Erdebil retweeted
Many organizations are moving quickly with AI, but few have a clear view of how it is actually being used across teams, systems and processes.
Explore how an AI Audit can support your organization’s next step in AI adoption—zurl.co/rjddG
#Spring2Innovation
Customer-Centric Mindset — "What would your customers say about you when you're not in the room — and is that the story you want them to tell?"
Explore the Deeper Clarity Mindset deck: id-preview--44e6e407-c488-49…
Nilufer Erdebil retweeted
💡 The Government of Canada's AI strategy recognizes that successful AI implementation requires more than tools and automation.
Learn more— zurl.co/M3pOM
#ArtificialIntelligence #FutureOfWork #Spring2Innovation #DeeperClarityMethod
Nilufer Erdebil retweeted
Many organizations are facing increasingly complex challenges, from improving services and processes to navigating transformation and change.
This fall, start applying practical, human-centred problem-solving techniques—zurl.co/Ga03C
#Spring2Innovation
