AI and Agentic Banking, Serial Entrepreneur | CEO & Founder Backbase | The AI-native Banking OS

Joined February 2009
Jouk Pleiter retweeted
Backbase Launches AI-Native Banking OS, Signaling the Shift to Agentic Banking Backbase has introduced an AI-native banking operating system, marking a major step toward what it calls “agentic banking.” Instead of layering AI onto existing systems, the platform is built with AI at its core—enabling autonomous workflows, smarter customer interactions, and real-time decision-making. This reflects a broader shift in financial services from digitization to true automation. Banks are no longer just adopting AI tools—they’re restructuring their entire architecture around it. For fintechs, this raises the competitive bar, as AI-native infrastructure could dramatically improve efficiency and personalization. It also suggests that future banking experiences may be driven by intelligent agents rather than traditional apps. Ultimately, this move signals the beginning of a new operating model for financial institutions. #Fintech #banking #Ai open.substack.com/pub/paymen…
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Jouk Pleiter retweeted
AI-Native Banking OS: What Does That Actually Mean? @backbase April 28 global reveal - Jouk Pleiter + Tim Rutten unveil the architecture for Agentic Banking. Not "digital transformation". Infrastructure purpose-built for autonomous agents, real-time decisioning, and composable services. Register. EMEA/APAC (1:00 PM CEST / 7:00 PM SGT): buff.ly/fXBgoXG Americas (11:00 AM EDT / 8:00 AM PDT): buff.ly/wivCXv0
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Jouk Pleiter retweeted
Global Reveal: The AI-Native Banking OS by @backbase Monday, April 28 - Live keynote broadcast + executive Q&A with Jouk Pleiter (Founder & CEO) and Tim Rutten (CMO). AI-Native Banking OS: What Does That Actually Mean? Register. EMEA/APAC (1:00 PM CEST / 7:00 PM SGT): buff.ly/fXBgoXG Americas (11:00 AM EDT / 8:00 AM PDT): buff.ly/wivCXv0
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Replying to @backbase
@Backbase has launched the world’s first AI-powered banking platform, marking a major shift in how banks serve, sell, and scale in a rapidly evolving financial landscape. 💼 Here’s why this matters 👇 🔹 End-to-End AI Integration Built on the #IntelligenceFabric released in Sept 2024, the platform uses real-time data, automation, and intelligence to power the entire customer journey — from onboarding to servicing to sales. 🔹 Agentic AI: Banking-Specific Smart Modules Think of them as intelligent agents that: ✅ Automate front & back-office actions ✅ Suggest next steps ✅ Operate securely & compliantly ✅ Improve staff productivity ✅ Enhance customer satisfaction 🔹 Key Benefits for Banks 🚀 AI-powered self-service to boost engagement 📈 Intelligent activation to drive sales 🔄 Workflow automation for faster operations ❤️ Relationship-building through AI-led up- & cross-selling 🔹 The AI Factory @backbase embeds AI experts directly into bank teams to co-create use cases and accelerate real-world adoption — not just POCs or pilots. 💬 CEO @joukpleiter : “This is not a test model. It’s a production-ready system that helps banks move from concept to execution.” 🌍 Already live globally. Early adopters are seeing efficiency gains and customer impact. This isn’t future banking. This is now. Kudos to @Backbase for setting a new standard in AI-powered financial services 👏 Read more : techxmedia.com/en/backbase-u… #Backbase #DigitalBanking #AIinBanking #FintechInnovation #AgenticAI #AITransformation #BankingTech #CustomerExperience #AIPlatform #BankingReimagined #BankTech #AIForBanks #FinancialInnovation #IntelligenceFabric #BankingAI #FutureOfFinance #AIPoweredBanking #techx #techxmedia 🔔Follow @TECHxMediaUAE for more Tech innovations, Exclusive interviews & Industry Updates !
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🔥🔥Here is Open Devin 🔥🔥 Join forces with @mufeedvh to accelerate ⚡
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It’s weird to sit in a restaurant or something and look around and realize nobody knows what’s about to happen with AI. It’s like you know aliens exist and nobody else knows.
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Jouk Pleiter retweeted
The new year is just around the corner ✨And we couldn’t close this one without thanking everyone who’s been on this journey with us. Here’s to dreaming even bigger in 2023 🚀
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You gotta love this guy :-)
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In this episode, we discuss how to win customers – for life – in the new era of embedded banking with @joukpleiter of @backbase. bit.ly/3IX21bh @FinancialBrand #fintech #banking #embeddedbanking
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Jouk Pleiter retweeted
🏃‍♀️ Run, don't walk. The Engagement Banking Revolution is now available on Amazon in hardcover, paperback and ebook. ow.ly/wplo50JHNVs All proceeds will be donated to FT FLIC. Get your copy now!
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Jouk Pleiter retweeted
After three long years, ENGAGE is back – in person and bigger than ever. 🎉 Join us on Oct 18-19 for 2 days of industry innovation to help you position your bank for success. Register now for access to visionary keynotes, hands-on workshops, and more: bit.ly/3ArUbUX
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Jouk Pleiter retweeted
Banking needs to shift from delivering outcomes, not outputs. Congratulations to @thepsironi on the launch of his new book – a must-read for any modern banking leader. #EngagementBanking #Fintech #Platforms
🎬 New book “Banks and Fintech on Platform Economies” is OUT NOW, on Amazon, everywhere! Enjoy the book trailer about CONTEXTUAL and CONSCIOUS Banking strategies. 👀 @efipm @BrettKing @rshevlin @psb_dc @richardturrin @OpenFutureWorld @SpirosMargaris @TramANguyen @JimMarous
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Jouk Pleiter retweeted
What’s the ROI of an upgraded digital sales processes? ow.ly/Wp5u50DhfCO Find out in the latest episode of our new series, Digital Sales: Explained. 👆 #DigitalSales #EngagementBanking #CustomerExperience
Jouk Pleiter retweeted
Big thanks to our North American panelists—Truist-Lightstream and SchoolsFirst Federal Credit Union, sharing how they’ve leveraged the Backbase platform to drive their digital transformation journeys and achieved real business impact. 🚀🚀🚀 #BBConnect20
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Jouk Pleiter retweeted
Digital banking in MEA is taking flight. At #BBConnect20, National Bank of Bahrain (NBB), MCB Group, and Standard Bank Group (South Africa) took the screen to share their insights on how Backbase has helped them achieve real-world value. #DigitalBanking #EngagementBanking
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Jouk Pleiter retweeted
Only 6 days to go. Our Slack channels are already buzzing—register now to network with the best in the business. connect.backbase.com/ #BBConnect20
Jouk Pleiter retweeted
In this dynamic session on market trends in the Asia Pacific region, Greater Bank, UNObank, FE Credit, and Bank of the Philippine Islands shared how they’ve leveraged our platform to drive their digital transformation journeys and achieved real business impact 🚀 #BBConnect20
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