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JJ Xia (@jjxia) profile picture

JJ Xia

@jjxia

SFđź“ŤI dabble in product marketing @Zuora.

 San Francisco, CA
Joined August 2011
  • Tweets425
  • Following342
  • Followers320
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Photo by JJ Xia (@jjxia)Photo by JJ Xia (@jjxia)Photo by JJ Xia (@jjxia)Photo by JJ Xia (@jjxia)Photo by JJ Xia (@jjxia)Photo by JJ Xia (@jjxia)Photo by JJ Xia (@jjxia)Photo by JJ Xia (@jjxia)Photo by JJ Xia (@jjxia)Photo by JJ Xia (@jjxia)
Not quite the power of love, but not to shabby either cnbc.com/video/2020/06/12/zu…
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How 7 Subscription companies are responding to COVID-19 by doubling down on their customer relationships... linkedin.com/pulse/responses…

Responses to COVID-19: How 7 Companies are Doubling Down on Relationships

If you’re a subscription business that has avoided the worst of the crisis so far, the two most important assets you have right now are resilience and empathy. Things are undoubtedly hectic, but...

linkedin.com
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How have subscription businesses been impacted with COVID-19? How are subscription businesses faring in the current climate? Here's an early read: zuora.com/guides/subscriptio…
Image from Tien Tzuo (@tientzuo)
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All prepped to go for our 2 day @Zuora Admin training workshop starting tomorrow. Ready for a packed house!
Image from JJ Xia (@jjxia)
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“A person’s status is no longer defined by what they own, this is a worldwide trend. This is the end of ownership.” @mizkonary kicking off @zuora #subscribed Sydney!
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Is @Costco the subscription golden standard of them all? @NathCres
Ryan Reeves (@RyanReeves_) profile pictureRyan Reeves
@RyanReeves_4 Oct 2019
Replying to @RyanReeves_
10/ The company has more than 53 million paid members (as of 2019) of which 37% are executive members. This means Costco will haul in about $4.3 billion in membership fees, about 110% of its net income for 2019.
Image from Ryan Reeves (@RyanReeves_)
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"Zuora Central Platform helped to automate StackPath’s financial processes, saving the billing team over 120 hours per month, freeing them to focus on future business growth." 👏 @Zuora 👏 Central 👏 Platform zuora.com/press-release/zuor…
Zuora Central Platform Powers StackPath’s New Edge Computing-as-a-Service - Zuora

Zuora Central Platform Powers StackPath’s New Edge Computing-as-a-Service - Zuora

StackPath launches first of its kind edge computing platform, powered by the Zuora® Central platform, to enable the $200 billion hardware-as-a-service market. Zuora Billing and the Zuora Central...

zuora.com
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Interesting to see @Fender showcase @Zuora #Subscribed2019 Conference. When faced with declining sales of their epic guitars, they started offering subscription-based on demand learning services. SaaS transformation success story!!
Image from Peter Mullen🎚 🏎 (@pemullen)
Image from Peter Mullen🎚 🏎 (@pemullen)
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Standing room only at #subscribed to hear @lin_robert talk about the new @Zuora Central Platform
Image from JJ Xia (@jjxia)
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đź“Ł Calling all developers to labs.zuora.com - time to play with the new Zuora Central Platform @Zuora #subscribed
Image from JJ Xia (@jjxia)
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👋🏻 Say hi to the new Zuora Central Platform - a whole new way to monetize and orchestrate subscription services techcrunch.com/2019/06/04/zu… @Zuora

Zuora Central lets developers build connected workflows across services | TechCrunch

Zuora has been known throughout its 12-year history as a company that helps manage subscription-based businesses. Today, at its Subscribed San Francisco

techcrunch.com
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New finding: Every choice that a subscriber makes leads to an average of 15 downstream events across multiple systems - orchestrating subscription services is becoming more important than ever @Zuora #Subscribed2019 @carl24k
Image from JJ Xia (@jjxia)
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3/@airbnb surpasses 20% of US lodging market, and takes over Hilton sales for the first time last year #Subscribed2019 #SubscriptionEconomy @Zuora
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2/Car sales are down, but total miles driven are up #Subscribed2019 #SubscriptionEconomy @Zuora
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Congrats to the team – @Zuora outperforms all other vendors as the system of record for subscription businesses zuora.com/press-release/zuor…

Zuora Outperforms ERP Vendors as the System of Record for the Subscription Economy - Zuora

Zuora today announced that it was named the top-rated vendor among 16 - including traditional ERP providers such as Oracle, SAP and Amdocs - in the latest MGI Research Agile Billing Solutions Buyer’s...

zuora.com
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All great stories follow the same pattern. @Zuora’s all-star writer @ButWhatAbout and I teamed up to look at the huge crop of SaaS IPOs from this past year - we noticed 3 patterns emerge zuora.com/resource/3-secrets… #SubscriptionEconomy
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Starting up is the act of doing as many jobs as possible so your company can survive. Scaling is the act of shedding as many jobs as possible so your company can survive.
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Words of wisdom from @tientzuo on how VC pitches rarely wow angel investors - and what to do instead #theclimbtoabillion @Zuora – at San Francisco, CA
Tien Tzuo (@tientzuo) profile pictureTien Tzuo@tientzuo26 Oct 2018
Replying to @tientzuo
9/ Angels know their chances of winning are slim. They aren’t about reducing risk, heck they often see it as playing with house money. They are about the pursuit of glory. So if talking to angels, here are some lose/win pitches:
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6/ Tiered + overage pricing has the advantage of (i) giving customers choice, (ii) having some level of revenue predictability, (iii) letting you grow with your customers → higher net $ retention (which investors like), & (iv) aligning value to price -- & you with your customer
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5/ I personally favor a "tiered plus overage" model, especially for SaaS. Let customers select from a set of tiers that reflect their anticipated usage levels, but encourage them not to overbuy. They can pay overages month to month, or upgrade to a higher tier at any time.
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