Automatically turn support tickets into bug reports, feature requests, and trends with Jetson.

Vancouver
Joined January 2026
our mcp server has been released!! read more about the new update here: jetson.help/blog/mcp-integra…
we've released an MCP server for @jetsonhelp connect claude code to it to automatically work on top reported, de-duplicated, and prioritized bug reports & feature requests from your support inbox. talk to your roadmap & work on things that your users are actually asking for!
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Knowing who is requesting features is almost as important as the feature request itself: are they a paying user? are they about to churn? Our integration with @heymantle allows you to pull in CRM data about Shopify app users to help you make better decisions on what to build.
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Your customer's words are important, so we've amplified the customer voice section of Jetson: showing your customer's exact words when they requested a new feature or bug report. Things like this take a Github issue or @linear ticket from "okay" to "amazing"
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Your most vocal customers (power users) are telling you exactly what to build, but it's buried across dozens of tickets. We just shipped customer tracking in @jetsonhelp. Every bug report, feature request, tied to the person who sent it. Finally easy to see who's asking for what
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My products now fix themselves. After setting up Claude Code git actions to trigger on Github Issues labelled "jetson" - bugs can be fixed and pushed to prod within minutes of the bug report being created by customer conversations in @jetsonhelp
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Jetson (@jetsonhelp) now works with @intercom - automatically turning your support conversations into actionable bug reports and feature requests, grouped together and summarized. One click exporting to @linear or Github issues. intercom.com/app-store/?app_…
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My new favourite hack building SaaS products: customer sends in a bug report, @jetsonhelp creates it, pushes it to Github, Claude Code action fixes it and makes a PR. Bug is fixed and pushed to prod in < 5 minutes. My customers truly don't understand how it's fixed so quickly.
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🚀🚀🚀 new saas workflow unleashed
I built a tool that has changed how I build and grow my SaaS apps. @jetsonhelp scans my @helpscout conversations and gives me a birds-eye view of what my customers are actually asking for. Bug reports & feature requests automatically created, ready to be coded.
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