And this while the number 1 women’s tennis player in the world is playing. You can do better.

@StreamOnMax Why are 2 of the 4 multiview screens showing the same French Open match? And not even synced.

Check out my latest article: Advancing Service Design Conference Day 2 linkedin.com/pulse/advancing… via @LinkedIn

Charities of the world, please stop sending personalized return address stickers. Thank you.

Three steps to enable future designers (in government) publicpolicydesign.blog.gov.… #govdesign #servicedesign

Very inspired by the Service Design Global Conference in Helsinki! Lots of ideas and so many great people who want to make the world a better experience for all living beings! I’m really grateful for you all. #sdgc24 #servicedesign

I totally agree. It all depends on the context.

Just don’t do implementation first. 😉

In less than I month, I'll be in Helsinki for @SDNetwork's Service Global Service Design Conference. The lineup looks fantastic and I'm excited to visit the happiest country in the world—I haven't been to Finland since I worked at Nokia. If you'll be there, let's connect!

Looking for a service design role? I'm passing along this new opportunity at Zillow working with a fantastic team. Find out more and apply here: zillow.wd5.myworkdayjobs.com…. Note: I am not hiring for this role and cannot answer questions.

Opportunity! Touchpoint, the journal by the @SDNetwork, is accepting abstracts until August 16 on the impact of service design internally. I'm thrilled to be a guest editor! Check out the questions we've crafted to inspire your story. service-design-network.org/h… #servicedesign

@NBCOlympics you cut to commercial in the middle of a speech!?! WTF? Have you no decency?

Is anyone else annoyed that these commercials are occasionally interrupted by the Olympics Closing Ceremony? #ClosingCeremony

You do not need my account info to answer my question.

@PeacockTVCare Why is multiview not available all the time? There are multiple sports (and tennis matches) live now. Also, the labeled Swiatek match is showing the Paolini match.

Doesn’t look like you can watch whatever you want when you want in multiview. I only see curated multiview options for certain sports at certain times.

After taking some time off (i.e., gardening, travel, first half marathon, walking my dog in Central Park, a beer or 2), I'm looking for my next design leadership opportunity. Got a lead or have advice? I'd love to hear from you! #ProductDesign #CX #ServiceDesign #CustomerJourney

Anyone have a good explanation why football in the Americas is so chippy and chaotic compared with Europe? #USAURU