@DavidWheable

Working in IT Service Management since 1998. During the day I'm a Principal Consultant with Forrester and in my spare time I run and have fun with the family.

 Knutsford, UK
Joined April 2010
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  • Following808
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143Media
Resources for all businesses on from us (@forrester) on this dedicated resource site for COVID-19. No subscription required go.forrester.com/covid19/
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Employee experience, customer experience and business results are correlated @forrester @Thomas_Husson
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The number of #CX execs will grow by more than 25% @forrester @Thomas_Husson
Marketers will extend their investment in technology @forrester @Thomas_Husson
RPA use and services will continue to expand @forrester @lkoetzle
The rise of adversarial fashion to combat mass surveillance @forrester @lkoetzle
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Deepfakes will cost businesses €225m in fraud @forrester @lkoetzle
We couldn't avoid talking about Brexit @forrester @lkoetzle
If you thought 2019 was interesting then just wait for 2020 @forrester @lkoetzle
And we're off - into by Mack Brothers to our predictions event @forrester
Getting ready for @forrester London predictions event
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David Wheable retweeted
Elaine@ElaineHutton16 Nov 2019
Here's my take on why the RFP no longer has a place in modern, digital business. RIP The RFP – This Is Not Your 1990s Vendor Selection Process forr.com/2PQP6OI via @Forrester

RIP, RFP — This Is Not Your 1990s Vendor Selection Process

The demands of digital business and customer centricity are obsoleting the request for proposal (RFP) process. How should firms approach vendor selection instead?

go.forrester.com
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Many digital transformation efforts have created undifferentiated results
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Ready for our Digital Transformation and Innovation Forum
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Our biggest fans this week: @saputertpec. Thank you! via sumall.com/thankyou?utm_sour…
David Wheable retweeted
Laura Koetzle@lkoetzle18 Apr 2019
If you're suffering from #Brexit withdrawal (or #Brexitcast withdrawal!), fear not! The @forrester "What It Means" podcast about Brexit we recorded on Monday is now live: go.forrester.com/what-it-mea…

Yes, You Still Need To Prep For Brexit

The terms of Brexit are uncertain. But you’ll thank yourself later if you prep for Brexit now. Laura Koetzle advises how you should handle key issues.

go.forrester.com
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#krcball ready for action!
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David Wheable retweeted
Chris Gardner@crsmgardner2 Apr 2019
Our Automation Framework is now available for everyone. Download your copy today. forr.com/2Opyz1n #automation
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David Wheable retweeted
Chris Gardner@crsmgardner27 Mar 2019
There are few "must download" PDFs on the internet. This is one of them.
Forrester
@forrester26 Mar 2019
Technological progress has reached a tipping point, leading to a watershed moment in #automation. Learn more: forr.com/2Opyz1n
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David Wheable retweeted
James McQuivey@jmcquivey26 Mar 2019
Why Apple Card is a game changer: Fees. All banks, including credit card issuers, make their money on fees. They charge fees because all the others do, too. Now that Apple is reducing fees, it undermines everybody else's business. 850m customers + no fees = #creditcardsdisrupted
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