Helena Trippe (@hptrippe) header
Helena Trippe (@hptrippe) profile picture

Head of UCD @GDS One Login, Dr Design + Policy, previously @luhc, recovering housing geek

Joined September 2012
Photo by Helena Trippe (@hptrippe)Photo by Helena Trippe (@hptrippe)Photo by Helena Trippe (@hptrippe)Photo by Helena Trippe (@hptrippe)Photo by Helena Trippe (@hptrippe)Photo by Helena Trippe (@hptrippe)Photo by Helena Trippe (@hptrippe)Photo by Helena Trippe (@hptrippe)Photo by Helena Trippe (@hptrippe)Photo by Helena Trippe (@hptrippe)
Delighted to say a paper I’ve written for Design Issues about the object of #servicedesign in policy making is out! Available through open access: direct.mit.edu/desi/article/…
2
8
1
25
Helena Trippe retweeted
From our very own @LisaTalia - ethics and service standards
When designing products and services, how often are we considering the ethical impact incurred in the process? 🤔 Lisa Moretti, Digital Sociologist, discusses the growing need for ethical design considerations and why our service standards must evolve to shape a better future 👇

1
4
285
WINNER 🏆 Congratulations to @CabinetOffice! Winner of the Best Use of Data, Science and Technology Award for GOV.UK One Login - the biggest transformation in govt digital services, changing the way the public access information. #CivilServiceAwards2023
4
1
30
6,429
This. is. cool.
I made a quick proof of concept that generates pages using GOV.UK Design System based on a prompt. You can ask it to make a specific form page, a start page, a page with a two-third one-third grid, and all sorts of other things. It was so easy 🫢
142
Helena Trippe retweeted
If you're thinking about shifting policy systems, start here. Our first of four blogs sharing our experiences and new tools to enable system centred policy design! openpolicy.blog.gov.uk/2023/…
8
3
30
4,422
Deliberative vs legalistic bureaucracy, and what this means for policy implementation - listening to @AkshayMangla on how to make bureaucracy work ucl.ac.uk/bartlett/public-pu…
1
1
6
545
Delighted that @equalsShaun will be joining our GOV.UK One Login UCD team as our Accessibility Lead. Can’t wait for it 🚀
This Post is from an account that no longer exists. Learn more
1
5
924
Really looking forward to sharing some of the stuff we’ve been working on at GOV.UK One Login in the app space at the Design System Day #DSDay23 this morning with @Oliver_Binns and team
1
4
1,098
Helena Trippe retweeted
GDS will be speaking at this year's Think Digital Identity for Government event (@thinkdigicon) on 10 October! You can read more about the agenda and register here: thinkdigitalpartner.zohoback… Tickets are free for public servants.
2
8
3,047
Helena Trippe retweeted
Know any students thinking about a career in tech? Tell them not to miss this! On #AdaLovelaceDay (10 October) hear from women working in tech and government where you'll be able to ask questions about various roles. Register here: nexttechgirls.empiric.com/ad… #WomenInTech
We're celebrating #AdaLovelaceDay with an online event in partnership with @GDSTeam! 🙌 If you're a secondary school teacher, careers advisor or student, don't miss this opportunity 👇 Sign up now: nexttechgirls.empiric.com/ad… #WomenInTech #OnlineEvent
5
6
4,350
A growing number of #governments have developed #digitalservices to manage identity records, make payments, share medical data, etc. Read @daeaves intro on what digital public infrastructure is bit.ly/40ZYeBZ and his latest piece @TheEconomist bit.ly/3PH8HQn
1
6
11
2,065
Proud that we’re growing our UCD team at GOV.UK One Login - hiring for some really important roles 📣 - Accessibility Lead - Senior Accessibility Specialist - Lead Designer - Senior and Midweight Service Designers - Technical Writers x2 civilservicejobs.service.gov…
1
4
691
Love this ❤️
Something I started in 2022 and then forgot about until the topic came up in last week’s GOV.UK design system meetup - approaching interaction design in government. Thanks @cjforms @joelanman for comments medium.com/@vickytnz/approac… #govdesign
364
Helena Trippe retweeted
Great stuff from Craig’s #nuxuk talk on going beyond accessibility regulations
2
4
929
Come work with us. Reminder on the senior service design jobs @GDSTeam and GOV.UK One Login, a simple way for users to access government services involving exciting multi-channel design work
Remind that we still have a few senior design jobs open at @gdsteam and they’re closing in a few days. We’re transforming the experience of using public services in the UK, come join 😌 civilservicejobs.service.gov…
149
Helena Trippe retweeted
Always a good reminder for people designing services: You are not your user. I'd also add that your colleague is usually not your user either. #GovDesign
4
14
1
67
4,890
Helena Trippe retweeted
I think the focus on controlling input data for generative AI is wrongheaded. I've been sitting on this thread for weeks. A ramble on: – sourcing training data – displacing creatives – quality and quantity – ownership of prompts and outputs – bias – cultural progress
1
11
4
24
7,214