The AI-Native Player Engagement Platform. Transforming player conversations into growth opportunities. See the future of engagement.

San Francisco, CA
Joined December 2011
Let's discuss the ever evolving roles in B2B marketing within the video games industry! Check out the latest #PlayerEngage podcast feat. Christine Dart, Global Head of Marketing at @helpshift 👉 loom.ly/DgEQkRA
1
2
311
We sat down with Améliane F. Chiasson, Games Accessibility Lead at Player Research, to discuss the key steps mobile game developers should take to ensure inclusivity for their games. Read the full article here 👉 loom.ly/1_F_hN4 #AdvancingAccessibility #AccessibleGaming
1
2
268
The panels and workshops recorded at #CommunityClubhouse during #GDC2024 are being dropped on their Discord. 👀 Head over now to watch the videos on demand and to get notified of new uploads about Community Management, Customer Support, Trust & Safety: discord.gg/FUhFQaXa
1
3
331
Meet our guest lecturer @shyam_shinde_ AI lead at @helpshift A Keywords Technology! Shyam is an industry veteran with over 12 years of experience developing AI-powered QA and UX tools. Register today at school.gameaibook.org/#regis… and join us for Shyam's talk on leveraging Natural Language Processing, Deep Learning, and LLMs to craft conversational AI for games. #ArtificialIntelligence #LLM #DeepLearning #GameResearch #GameAISchool2024
3
6
464
Helpshift is hiring!! 🚀 Helpshift is expanding and is currently hiring across levels. If you are excited to build great products, experience an amazing culture, and like to be in the company of helpful colleagues. Click on the link below 👇 #hiring #remotehiring #job
1
1
2
155
Helpshift retweeted
Don't miss the session, 'Database Migration: Learn to Use a Dual Read-Write Strategy,' from expert @helpshift guest speakers at DSS Asia on April 24th!💡 Discover more and reserve your place!⬇️ hubs.la/Q02s5yFj0 #distributedsql #opensource #database #YugabyteDB
1
1
423
Keywords Studios, @DescribedVideo and @PlayerResearch are proud sponsors of #GAconf on April 22/23! If you can't attend in person, you can access the talks and networking area online for free or watch the videos later on the @GA_Conf YouTube channel: loom.ly/rsTjwt0 💡
5
1
11
1,660
Today is your last chance to meet our recruitment team at #GDC2024! They can give you an intro to our global network of studios, provide valuable recruitment and portfolio tips, and share insights into possible career paths with us. They also host an Xbox Series X giveaway. 🎮
1
1
5
495
#ImagineMore during #GDC2024 at booth S1027 💙 Come say hi to these amazing folks at @Official_GDC, incl. Biz Devs, Sales, Recruiters, Solutions Architects, Service Line Reps. See you around to discuss your needs from concept to LiveOps, or to chat about your career aspirations.
1
2
335
Helpshift retweeted
Greg, our host at Player: Engage podcast (brought to you by Helpshift and @KeywordsStudios ) is asking GDC attendees what game they're currently playing. Here are their responses! 😁🎮 #gdc2024 #GDC #playerengage #gaming
1
2
5
287
Here for a final talk for the day @GDC2024 Stephen Peacock, Head of Games #AI for @KeywordsStudios , is now leading a panel about Hyper-Personalized Gaming through AI-Powered gaming. “I thinks there’s going to be great wave of Indie explosion. It’s going to allow anyone in the world to create games,” Peacock notes. “As the (Hyper-Personalized) games become more complex and experience more compromised… this is where AI can take support. AI can by us time.” #GDC2024
2
3
503
Helpshift retweeted
Thought I’d infiltrated web2 but @0xHorizon beat me to it #communityclubhouse
2
1
10
206
Tune in to the latest #PlayerEngage podcast featuring @TheSlasherChick and @Jennissary to hear about the significant impact of accessibility and particularly audio description on enhancing the video game experience for blind and low vision players: loom.ly/hAljIaI
1
8
9
1,150
#GDC2024 visitors, our Talent Acquisition team is hosting a giveaway for an Xbox Series X. The lucky winner can pick up their prize from the Keywords booth one week from today. Participants need an expo pass for March 22! Feeling lucky? 🍀👉 loom.ly/sjF4nPo #GameJobs
1
1
416
It’s official! Our team will be back at #GDC2024 and everyone's looking forward to meeting you in SF. We will be showcasing our expertise in external game development for indie developers to AAA powerhouses (and everyone in between). Book a meeting: keywordsstudios.com/en/about…
1
4
15
2,861
Amazing customer service might not be a selling argument when you're looking for a new game to play, but bad customer service will definitely contribute to your decision to stop playing. Samantha Pang shared her #PlayerExperience insights at @PGConnects: loom.ly/7G0ZANo
1
3
6
449
Community Clubhouse is back, this time as an @Official_GDC partner! 🌉 If you're already part of #GDC2024 as an attendee or exhibitor, your current pass will give you access to both Community Clubhouse and GDC Conference sessions. Secure your spot: loom.ly/Gf8SU80
1
1
281
Registration for the upcoming @wigj Careers, Development & Networking Expo is now open. We're pleased to announce that our team will participate again. Secure your spot for this online event scheduled for March 7th, 7am to 10pm GMT: loom.ly/prYpUTo #WomenInGames #DEIB
1
3
307
Greetings from @PGConnects London! 👋 Visit our team at booth G07 to talk about all the elements of excellent Player Engagement - from Content Moderation and Player Support to Community Management and Marketing. Also catch our experts during various panels today! #PGConnects
3
7
573
Now we have Pascal @Rovio and Samantha @Helpshift talking about using AI tools for good player support #PGConnects #PGCLondon #PGC10Years #Liveops #Gamedev
1
1
2
322