Revenue-focused technology that makes returns management hare-raisingly easy.

Ann Arbor, MI
Joined September 2014
In September we launched REX our recommendation engine—but we've done some pretty cool things since then! Get the scoop on the other features we offer to streamline the #postpurchase experience: returnrabbit.com/blog/return…
We completed a broad study of the returns policies for over 1,000 Shopify stores with annual revenue between $1 and $50M. Until the report is published, here's some light reading for your Monday afternoon: returnrabbit.com/blog/the-st…
Throughout our Sales & Business Development Manager's career, he's noticed one common trend: the need for driving #efficiency. Whether that be in the way of internal resources, communication, or the #postpurchase experience. More insights on the blog: returnrabbit.com/blog/increa…
Your product? Amazing. Customer satisfaction? Through the roof! So that's it right? Well, not exactly. If your return policy isn't as great as your product, you'll have some problems down road. Let's avoid that: returnrabbit.com/blog/stress… #ecommerce #returns
If there's one thing you can count on, it's that online shopping isn't going away any time soon. So it's time to keep stepping up your returns and exchange process. 💪 Don't miss out on these 4 trends this year: returnrabbit.com/blog/4-thin… #returnsmanagement #postpurchase #ecommerce
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Seamless full catalog #exchanges, branded #shipmenttracking for added impressions, and more! Make the best of your #postpurchase experience Reach out to @getreturnrabbit today! #ecommerce #brandloyalty #consumerexperience
Retention is the new conversion. 🤯 Think about it. Would you rather have a customer buy from you once or...once a month? But here's the thing, most brands don't know how to engage with their customers #postpurchase. Here are 4 things you need to know: fastcompany.com/90628855/wha…
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Return Rabbit retweeted
Really excited for the next 12 months of crunch time. - Great team (Check) - Clear Mission (Check) - Hard problems to solve (Check) - Happy Customers (Check) If you want to change the way world of E-commerce manages the “Post Purchase” journey, give us a shout @SupplyAI
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What if there was a way to turn Returns into Exchanges. What if "Return-At-Store" could be an omnichannel experience that helps your customers schedule a date for returns. We're making post-purchase a memorable experience. Connect with us today: supply.ai/demo?utm_campaign=…
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Return Rabbit retweeted
Hiring for Head / Director Customer Success at @supplyAI Only specific job related criteria - must have an understanding of retail economics.
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Return Rabbit retweeted
Memorial Day traffic surges ~4x on @supplyAI. Putting out scale related fires can be exciting. Not.
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Return Rabbit retweeted
All our customers did 10-15% more than their Q2019 sales, this past month. And they are tracking to surpass this in May. 👀👀👀
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Return Rabbit retweeted
Urgent help needed. Can anyone connect me with an eCommerce / DTC accounting expert? This is for creating an internal knowledge bank at @supplyAI Will appreciate a retweet
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I think I want to make @getagstandard a standard of welcome for all new customers signing up for @supplyAI
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The @supplyAI team makes me proud. Every. bright. day. Excited for what’s to come #GrowWithAspen
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Return Rabbit retweeted
Every large e-commerce store is backed up on their orders. The rolling closure announcements are going to trigger shipping changes by customers leading to failed or delayed deliveries. This is going to reveal the scale of under investment in tech by shipping carriers.
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7/ More than fiscal easing their expectation is an easing of tariffs across the board. (Pipe dream?)
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6/ Candidates for alternative sourcing destinations likely Vietnam, Brazil, Turkey. (Kids always keep an eye on HSCode trade trends)
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5/ Wait & watch likely to transform to Panic if low supply situation persists beyond May/June
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4/ Everyone has enough stock to last the summer which tends to be a lean season however haven’t planned for sales surge if in case customers switch from in-store to e-commerce
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